Error messages
These display messages are helpful in determining the status of the printer and
possible corrective action when operation does not appear to be normal.
Error Messages
Error messages consist of the message "Internal ERROR: Shutdown" on line 2
of the display. On line 4, a specific message will appear. If you cannot clear the
error, record the message and the sequence of events leading to the message so
that you can describe the problem to technical support personnel.
If the "Servo shutdown" message displayed, cycle the printer's power to clear the
error.
Cartridge Errors
The printer automatically performs tests on the cartridges and uses the informa-
tion to improve image quality, monitor cartridge life, and update the user with
system status. Some tests are performed between prints and require no user
input, while others require user input.
The following table shows cartridge-related error messages:
E