ENCAD 215319-1 User Manual page 85

Colors are not correct or sections of print missing
Prime, clean, calibrate, or replace cartridges.
Print contains only partial image
Check the settings of the Margins option. When Margins are set to Normal (the default),
the print area is smaller than when Margins are set to Expanded. Try setting the Margins
option to Expanded to make the print area larger.
The printer may not have correctly sized your media. Use the Manual Load option to
load your media. (See the Quick Start Guide.)
The printer automatically prints in portrait orientation (X axis = paper axis). If you
rotated the image in your application to save paper, set the paper size to the next larger
size (for example, if you are printing a C size image, choose D size paper). Be sure to set
Save Media to ON. This stops the printer from scrolling the full paper height.
Jagged vertical lines
Prime, clean, calibrate, or replace cartridges.
If these suggestions fail, call Technical Support for instructions on cleaning the encoder
strip and performing deadband calibration.
Splotchy area fill
Try using photo mode. If the problem persists, prime, clean, calibrate, or replace car-
tridges. Adjust cartridge preheat as described in Chapter 2.
Excessive banding in area fills
Consistent banding is generally a hardware problem; inconsistent banding is generally a
software problem.
Use specially coated inkjet media. We provides a full line of high quality inkjet media.
Change the Print Mode option to 4-pass. (See "Print Modes" in Chapter 2.)
Prime, clean, calibrate, or replace cartridges.
Set wiper function to off. Adjust cartridge preheat as described in Chapter 2.
CADJET ® 3D User Guide
Troubleshooting F-11