ENCAD 215319-1 User Manual page 80

tended periods of time.
Make sure the protective tape is removed from the cartridges.
Remove the cartridge and reinstall it, or clean the electrical contact on the cartridge and
carrier. Be sure it is clean and dry. Be sure the cartridge is seated properly. (See the
Quick Start Guide.)
Check that ink is being fed through the delivery lines. If necessary, use the NovaPrime to
pull ink out of the nozzle plate to remove trapped air bubbles.
Be sure the ink reservoirs are not empty.
Cartridges leaking
Check that reservoirs are not overfilled.
Ensure needle assembly is tightly fastened on top of cartridge.
Various nozzles are clogged or stop firing
Repeat prime several times.
Remove, clean, and reinstall cartridge; repeat prime. Do not use alcohol on the jet area.
Clean service station; clean cartridge again; repeat prime.
Clean cartridge electrical contacts using a cotton swab moistened with water. Dry
contact. Repeat prime. Do not use acetone or any other harsh cleaner as this may cause
damage to the flex cable.
Nozzle may have failed. Replace cartridge. Check for nozzle clogs by using the
NovaPrime on the cartridge nozzle plate.
Check to see whether spray from printing has contaminated the flex contact. Remove the
cartridge and wipe the carriage flex and cartridge flex with a cotton swab moistened with
water.
Run the jet status plot as described in the Quick Start Guide. If sections of the print are
missing, add the affected jets to the compensation list. Replace the cartridge if necessary.
Ink spills on the flex cable
Flex cable refers to the copper contacts on the carriage where the cartridge seats. Clean
CADJET ® 3D User Guide
Troubleshooting F-6