The Control Panel's Red Error Lamp Is Flashing; The Document Isn't Properly Fed To The Initial Scanning Position; After Scanning, Image Data Becomes Black Or White; The Image Quality Has Dropped - GRAPHTEC CS1000EV User Manual

6.4 The Control Panel's Red ERROR Lamp Is Flashing

Cause
The scanner was turned on with
a document left loaded inside it.
The top cover was opened during
a scanning operation or while a document
was left in the scanner.
6.5 The Document Isn't Properly Fed to the Initial Scan-
ning Position
Cause
The target document is curled up,
wrinkled, too thin, or otherwise poorly
suited to proper feeding.
You are using the EV document hold-down
unit when you should be using the standard
hold-down unit for a thin document.

6.6 After Scanning, Image Data Becomes Black or White

Cause
The document was loaded with its target
surface facing up instead of down.
The Threshold Value setting was
inappropriate for the target document.

6.7 The Image Quality Has Dropped

Cause
The document hold-down unit is not
inserted correctly.
The transparent contact plates over
the image sensors are dirty
The carrier sheet is not used with
transparent or translucent documents.
CS1000EV/1100EV
6. TROUBLESHOOTING PROCEDURES
Remedy
Open the cover and remove the document (see
Section 5.4, "Removing a Jammed Document").
Press the control panel's STOP button to cancel
the error state. Next, remove the document by
pressing the FORWARD/REVERSE button to
advance the document.
Remedy
Load the document after placing it inside the
carrier sheet provided (see Section 4.3, "Using
the Carrier Sheet").
Replace the EV hold-down unit with the
standard unit, or, place the document in the
carrier sheet provided as a standard accessory.
Remedy
Load it in the scanner with its target surface
(the surface to be scanned) facing down.
Set the Threshold Value setting again (it can be
controlled from the scanning software provided).
Remedy
Open the top cover and check the document
hold-down unit.
Clean the transparent contact plates (see
Section 5.1, "Cleaning the Image Sensors")
Use the carrier sheet.
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