Smudges Not Appearing In The Original Document Appear In The Scanned Data; The Image-Data Color Intensity Differs; The Document Length Differs From The Scanned Data Length; Stripes Or Moire Patterns Which Are Not In The Original Document Appear In The Scanned Data - GRAPHTEC CS1000EV User Manual

6. TROUBLESHOOTING PROCEDURES
6.9 Smudges Not Appearing in the Original Document Appear
in the Scanned Data
Cause
The image scanned has a glossy surface,
such as a photograph.

6.10 The Image-Data Color Intensity Differs

Cause
The scanner contains five closely-adhered
sensors, the characteristics of which have
been adjusted. However, some variation
in color intensity may occur, depending
on the type of document scanned.
The document scanned was creased
or curled.
6.11 The Document Length Differs from the Scanned Data
Length
Cause
Distance correction adjustments have
been made to ensure scanning precision
for a document of a different paper type.
The scanning precision varies according
to the type of document.
6.12 Stripes or Moire Patterns Which Are Not in the Original
Document Appear in the Scanned Data
Cause
The scanned document contains filled or
shaded areas.
6 – 6
Remedy
Documents with a glossy surface should be
scanned by placing them inside the carrier
sheet provided.
Remedy
Adjust the color using the color-correction
function in the driver software provided.
One adjustment method is to make similar
colors all the same color.
Creased or curled documents should be
scanned by placing them inside the carrier
sheet provided.
Remedy
After opening the Tools menu of the driver
program (Scanning Master 21+) provided with
your scanner, select the Distance Correction
function to adjust the precision.
Remedy
Depending on the resolution selected,
data that is comprised of filled or shaded areas
may be scanned in as stripes or moire patterns.
This is not due to a scanner malfunction.
CS1000EV/1100EV