TO ENSURE SAFE AND CORRECT USE • To ensure the safe and correct use of your Image Scanner, read this manual thoroughly prior to use. • After reading this manual, store it in a safe place for reference as necessary. •...
Graphtec representative. Caution Do not use the scanner in an unstable location such as on a slope or a location that is subject to a lot of vibration.
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Do not exert pressure on the scanner. • Such action may impair the scanner’s performance and cause the scanner to malfunction or break down. • Such action could cause injury to the operator. Avoid installing the scanner in any of the following locations.
Power Supply Precautions Warning Do not damage the power cable, or modify it in any way. Moreover, do not place heavy objects on the power cable, pull on the cable, or bend it excessively. • There may be current leakage from the damaged parts, resulting in a fire hazard or electric shock.
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Caution Do not connect the scanner to a non-rated power supply. S p e c i f i e d r a t i n • Use of a different supply voltage may result in electrical shock or a fire hazard due to current leakage. Prohibited Before disconnecting or reconnecting the power cable, be sure to turn off the scanner.
• Use of the scanner in such status may result in a fire hazard or electric shock. • Request repair by contacting the store where you purchased your scanner or your nearest Graphtec representative. • Never try to perform repair yourself. Repair work by inexperienced personnel is extremely dangerous.
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Graphtec representative. Do not insert your hands inside the scanner during a scanning operation or when a document is being fed.
Maintenance and Inspection Precautions Warning Be sure to turn off the power and remove the power plug from the power outlet before performing any cleaning operations. • Failure to do so may result in a fire hazard or electric shock. Moreover, there is a risk of injury if the scanner starts to move during a cleaning operation.
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WARNING Only computers or peripherals (computer input/output devices, terminals, printers, etc.) certified as complying with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, may be attached to this product when this product is operated in a residential environment.
(3) While every effort has been made to provide complete and accurate information, please contact your nearest Graphtec representative if you find any unclear or erroneous information or wish to make other comments or suggestions. (4) Notwithstanding the stipulation in the preceding paragraph, Graphtec Corporation assumes no liability for damages resulting from either the use of the information contained herein or the use of the product.
(See Section 4.1, “Opening and Closing the Top Cover”.) Scanner warm-up A warm-up period is not usually required for the CSX500 Series. However, if you plan to scan a color document (in particular a document with many light colors), we recommend that you allow the scanner to warm up for 10 minutes before scanning the document.
1.1 Checking the Contents of the Package Check to confirm that all of the items shown below are present. If any item is missing, promptly contact the store where you purchased your scanner or your nearest Graphtec representative. Power cable ...1 Scanner unit ...1...
1.2 Part Names and Functions Front View/Control Panel (2) Paper sensors Control Panel (5) POWER button/LED (4) Document guides (6) PAPER LED (7) ERROR LED (1) Top cover (8) EJECT key (9) STOP key (3) Top cover open levers Front View (1) Top cover ......
Rear View (15) Document support plates (10) USB connector (13) Power inlet (16) Cable clamp (11) Network connector (12) Reset button (for network) (14) Main power switch (10) USB connector ....Used to connect the USB interface cable. (11) Network connector ..
1.3 Assembling the Scanner Please see the separate Stand Assembly Instruction Manual for instructions on how to assemble the stand. Attaching the document support plates Always be sure to install the document support plates, irrespective of the type of documents to be scanned.
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(2) Wipe the area once again with a soft, dry cloth to thoroughly remove any traces of moisture. (3) Peel off the adhesive sticker on the rear of the clamp and then attach the clamp to the scanner. Cable clamp Using the clamp (1) Pull up the latch at the top of the cable clamp to open the clamp.
CHAPTER 2 CONNECTION AND PREPARATIONS 2.1 Connecting to the Power Supply Connect one end of the power cable provided to the scanner’s power inlet and the other end to an AC power outlet of the rated supply voltage. AC power outlet Power inlet Power cable Caution...
2.2 Turning the Power On and Off The LED (blue) on the [POWER] button changes as follows to indicate the scanner's power supply status. • Unlit: The scanner is turned off. • Lit: The scanner is turned on. • Flashing: Flashes when the scanner is in power-saving mode. Turning the Power On (1) Connect the power cable.
Notes on the power-saving mode The scanner automatically switches to power-saving mode (the blue LED on the power button flashes) after approximately 13 minutes have elapsed without a document being loaded in the scanner. To return the scanner to normal status (Local status), press either the [STOP] or the [EJECT] key. To cancel the power-saving mode Checkpoint...
2.3 System Requirements The minimum system requirements for running the scanner’s hardware and software are listed below. OS: Windows XP Professional/Home Edition Windows Vista Ultimate/Business/Home Premium/Home Basic Windows 7 Ultimate/Enterprise/Professional/Home Premium PC: Environment that the OS is working properly (Recommended environment CPU: Dual Core or higher grade Memory: 3 GB or more) Hard Disk Drive: Disk space amount that can contain the scanned-in data Monitor: 1024 x 768 pixels, True Color display...
2.4 Connecting the Scanner to a Computer Important • Make sure that the USB cable is firmly inserted into the interface connectors. • The operation of the scanner cannot be guaranteed in the following cases: ♦ When the cable is connected to a USB hub or an add-on USB board. ♦...
Network Connection (CSX550-09 only) Caution Both USB and network connection cannot be executed simultaneously. Please refrain from connecting the USB cable and the network cable to a single computer at the same time. Checkpoint • You will need a network (LAN) cables and network hub to connect via Network. You will need to purchase them separately.
2.5 Installing the Scanner Driver Software Checkpoint The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights. Consult your Windows manual and Windows Help for more information. For Windows 7 (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM,"...
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(5) The screen shown below appears. Click the [Next] button (6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”.
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(10) The following message appears on the taskbar when the driver installation is finished. Checkpoint After clicking the taskbar message in step [9] the following screen appears when the driver installation is finished. (11) Select "Devices and Printers" using the [Start] menu on the Windows desktop to display the screen shown below.
For Windows Vista (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. AutoPlay screen will appear shortly. Select [Run MultiSetup.exe] from there. (3) The User Account Control screen is displayed.
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(6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (8) Turn on the scanner, and then the scanner connects to the computer.
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(12) Click "Hardware and Sound" to display the screen shown below. (13) Click "Scanners and Cameras" to display the screen shown below. Check that connected scanner is displayed here. The installation of driver software is complete. 2-12...
For Windows XP (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. (3) The “Setup menu” screen starts automatically after a while. Next, select the "Pre-install the scanner driver"...
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(6) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (7) Turn on the scanner, and then the scanner connects to the computer. (8) When the following screen appears, Select the option “No, not this time” and then click [Next]. (When Service Pack 2 or later has been installed, the following screen may appears.) (9) The following screen appears.
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(11) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Welcome to the Found New Hardware” wizard. (12) Launch the Control Panel using the [Start] menu on the Windows desktop. (13) The screen shown below is displayed when you click on the “Printers and Other Hardware”...
2.6 Installing the Scanning Master Pro Color Application Scanning Master Pro Color "OPS115" is a software application for using a Graphtec scanner to scan image data. Operating environment Windows XP Professional/Home Edition Windows Vista Ultimate/Business/Home Premium/Home Basic Windows 7 Ultimate/Enterprise/Professional/Home Premium Installation procedure The following steps are explained using the Windows 7 screens.
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(5) The Scanning Master Pro Color ‘OPS115’ set-up program will start shortly. From this point on, follow the set-up program’s instructions to install the "Scanning Master Pro Color ‘OPS115’" application. If the application has been properly installed, "Scanning Master Pro Color" will be added to the [Start] menu on the Windows desktop.
Windows with administrator rights. Consult your Windows manual and Windows Help for more information. • Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) Installation procedure The following procedure assumes that you are using the Scanner connected via a Network interface as part of your system.
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(4) The “Setup menu” screen starts automatically. Next, click the "Install the Network Utility" button. If the “Setup menu” screen does not start, open Windows Explorer, and double-click on "MultiSetup.exe" within the CD-ROM folder. (5) When the following screen is displayed, click [Setup]. 2-19...
Device Setup Settings (6) When the following screen is displayed, click [Device Setup]. Note: For Windows 7, Windows Vista, and Windows XP Service Pack2, the following “Firewall Exception List Registration Confirmation” will be displayed. Click [Yes]. (7) The screen shown below appears. Click [Next]. (8) When the following screen is displayed, please read the “User License Agreement”, and click [Yes].
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(9) When the following screen appears, select the scanner displayed on the “Search result overview”, and click [Next]. Note: The Ethernet address cannot be found at the back of the product. Note: If the scanner is not displayed, confirm that the scanner is connected to your computer, and click [Search].
(12) The screen shown below appears. Select “Yes” and click [Finish]. This completes the Device Setup operation. Installing the Graphtec Network Utility (13) The screen shown below appears. Click the [Next] button. (14) The screen shown below appears. Check the contents of the “User License Agreement” and click [Yes].
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Select the destination folder for installation. To specify a folder, click [Reference] and then select a folder. Note: The default destination folder is C:\Program Files\Graphtec\Graphtec Network Utility. Click [Next]. (16) The screen shown below appears. Set the name of the program folder and click [Next].
This completes the setup operation of the Graphtec Network Utility. Setting up the Graphtec Network Utility Checkpoint Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) (1) Set up the Graphtec Network Utility.
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• When using the Scanner connected to a Network interface, be sure to launch the Graphtec Network Utility and click the [Connect] button. Furthermore, when you have finished using the scanner, click the [Disconnect] button to put the scanner in a status that enables it to be used with other computers.
• If the [Connect] button is displayed in gray, the scanner is being used with another computer. Please connect the scanner when the [Connect] button display returns to black indication. • When the scanner is connected to the computer and no commands are received, it will be disconnected after approximately 10 minutes.
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(2) Enter “http://scanner IP address/en/index.htm” in the Address bar at the top of the screen. Example: http://192.168.16.77/en/index.htm (3) Select the “System Information” tab and click [Reset]. (4) Enter “root” in the User name box and then click [OK]. (User name: root; Password: blank box) 2-27...
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(5) Click the [Start] button for “Reset to Factory Default”. (6) “Are you sure you want to reset to factory default?” appears. Click [OK]. (7) The following window is displayed after the setting has been made. 2-28...
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(8) Reboot the Network Board. Select the “System Information” tab and click [Reset]. (9) Click the [Start] button for “Reboot”. (10) “Are you sure you want to reboot?” appears. Click [OK]. 2-29...
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(11) After the settings, the screen below appears. (12) This completes the initialization of the Scanner Network. 2-30...
CHAPTER 3 LOADING A DOCUMENT 3.1 Compatible Document Types Because the scanner scans a document while feeding it, the document types that it can scan are subject to the following restrictions. Compatible Media Widths for Scanning Documents with a maximum width of 965 mm Size ANSI Architectural Size...
Compatible Media Grades for Scanning Media Grades • The scanning precision is guaranteed for the special chart (Mylar) used in the test (see APPENDIX B, “SPECIFICATIONS”). • The compatible media types are listed below. ♦ High-grade paper : 60 g/m ♦...
3.2 Loading a Document How to use the document guides Insert the document (the surface to be scanned) face up into the scanner until the top edge of the document contacts the feed rollers. At this time, make sure that the document is straight and that it is centered in the scanner.
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• Load the document in the scanner with the surface to be scanned face up. • Do not place anything other than the document to be scanned on the documentscanning table. If you do so, the scanner rollers may start rotating, which is extremely dangerous. •...
3.3 Handling Documents According to their Material and Thickness The following problems may occur, depending on the thickness and surface condition of the document being scanned. • The document cannot be loaded. • Scanning of the document stops half-way through. •...
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Refer to the examples below regarding the “Scan speed” slider position in "Scanning Master Pro Color ‘OPS115.’" (Standard) (4th from the left) (5th from the left) (6th from the left) <Lower the scanning speed> (1) Start up the “Scanning Master Pro Color (OPS115)” software that is provided with your scanner, and then display the [Scan] screen.
3.4 Distance Correction Corrections to the distance can be achieved using the driver software. The driver software included with your scanner (“Scanning Master Pro Color”) enables you to perform distance correction from the menu Tool → Adjust Scanner in order to adjust the scanning accuracy. The adjustment function must be set up when a scanned drawing needs to approximate the accuracy of the original drawing closely.
3.5 Using the Carrier Sheet Use the carrier sheet according to the condition of the document to be scanned. In the case of scanning the following types of media, always place the document in the carrier sheet before loading it into the scanner. •...
CHAPTER 4 DAILY MAINTENANCE 4.1 Opening and Closing the Top Cover Opening the top cover (1) Turn off the scanner. (2) Using both hands, push up the left and right open levers on the top cover to unlock them. While still holding on to the levers, open the cover fully (approximately 47 degrees).
4.2 Cleaning the Feed Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the feed rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
4.3 Cleaning the Document support Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the document support rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
4.4 Cleaning the Gap Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the gap rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
4.5 Cleaning the Push Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the push rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
4.6 Cleaning the Image Sensors (Transparent Contact Plates) The scanner’s image quality drops when the transparent contact plates over the image sensors become dirty, so clean the image sensors whenever necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) As shown below, wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
4.7 Cleaning the Sensors Accumulated dust on the paper sensors or on the document size detection sensors may prevent the document from being scanned correctly. The sensors must be cleaned when necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Wipe the two paper sensors or the five document size detection sensors using a cotton swab.
4.8 Removing a Jammed Document If a document becomes jammed in the scanner during scanning or another operation, follow the procedure described below to remove the jammed document. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. (3) If the document is jammed at the front, remove the document by pulling it forward.
4.9 Scanner Adjustment The driver software "Scanning Master Pro Color" (OPS115) is used to adjust (calibrate) the scanner. Calibration is done when the scanning quality has deteriorated such as in the following cases. • The scanned image data is distorted •...
Calibration Before beginning calibration, clean the transparent contact plates located inside the scanner and the surface of the document-scanning table. Any dust or dirt on these surfaces may affect the calibration results and the resulting image quality. Check that the calibration sheet is free of any dust or dirt. Caution •...
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Caution If you perform the calibration procedure several times with no discernible results, there may be a problem with the scanner itself. In this case, please contact the store where you purchased your scanner or your nearest Graphtec representative. 4-11...
Is the Graphtec Network Utility Connect the Graphtec Network Utility. connected? (when using the Ethernet connection) “Communication error” is displayed for the Graphtec Network Utility status, and connection cannot be performed. Cause Remedy An abnormality has occurred in the Return the network environment to its normal network environment.
A ROM, RAM or other hardware error Remedy An internal error has occurred. Contact occurred during the scanner’s self-test. the store where you purchased your scanner or your nearest Graphtec representative. 5.4 The control panel’s red ERROR LED is flashing Cause Remedy...
5.7 The image quality has dropped Cause Remedy The transparent contact plates over the Clean the transparent contact plates (see Section image sensors are dirty. 4.6, “Cleaning the Image Sensors”). The document is transparent or Use the carrier sheet (see Section 3.5, “Using the translucent, but a carrier sheet was not Carrier Sheet”).
5.9 Smudges not appearing in the original document appear in the scanned data Cause Remedy The image scanned has a glossy Remedy Documents with a glossy surface should surface, such as a photograph. be scanned by placing them inside the carrier sheet.
5.13 The scanned image data is distorted Cause Remedy The scanner’s image scanning quality Perform calibration (see Section 4.9, “Scanner has deteriorated. Adjustment”). Is the scanner properly grounded? Make sure that the scanner is grounded.n. 5.14 The scanned image data is patchy Cause Remedy The scanner’s image scanning quality...
APPENDIX Appendix A Options and Consumables Optional and consumable items can be obtained from the store where you purchased your scanner or your nearest Graphtec representative. Options Part no. Item name ST0074 Stand Consumables Part no. Item name IS0922 Carrier sheet (A0)
Appendix B Specifications Item CSX510-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness...
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Item CSX530-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness Up to 1.6 mm (including the carrier sheet)
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Item CSX550-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness Up to 1.6 mm (including the carrier sheet)
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