GRAPHTEC CSX500 Series User Manual

GRAPHTEC CSX500 Series User Manual

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500
CSX
SERIES
IMAGE SCANNER
USER'S MANUAL
MANUAL NO.CSX500-UM-152
www.delinit.by

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Summary of Contents for GRAPHTEC CSX500 Series

  • Page 1 SERIES IMAGE SCANNER USER’S MANUAL MANUAL NO.CSX500-UM-152 www.delinit.by...
  • Page 2: To Ensure Safe And Correct Use

    TO ENSURE SAFE AND CORRECT USE • To ensure the safe and correct use of your Image Scanner, read this manual thoroughly prior to use. • After reading this manual, store it in a safe place for reference as necessary. •...
  • Page 3: Safety Precautions

    Graphtec representative. Caution Do not use the scanner in an unstable location such as on a slope or a location that is subject to a lot of vibration.
  • Page 4 Do not exert pressure on the scanner. • Such action may impair the scanner’s performance and cause the scanner to malfunction or break down. • Such action could cause injury to the operator. Avoid installing the scanner in any of the following locations.
  • Page 5: Power Supply Precautions

    Power Supply Precautions Warning Do not damage the power cable, or modify it in any way. Moreover, do not place heavy objects on the power cable, pull on the cable, or bend it excessively. • There may be current leakage from the damaged parts, resulting in a fire hazard or electric shock.
  • Page 6 Caution Do not connect the scanner to a non-rated power supply. S p e c i f i e d r a t i n • Use of a different supply voltage may result in electrical shock or a fire hazard due to current leakage. Prohibited Before disconnecting or reconnecting the power cable, be sure to turn off the scanner.
  • Page 7: Handling Precautions

    • Use of the scanner in such status may result in a fire hazard or electric shock. • Request repair by contacting the store where you purchased your scanner or your nearest Graphtec representative. • Never try to perform repair yourself. Repair work by inexperienced personnel is extremely dangerous.
  • Page 8 Graphtec representative. Do not insert your hands inside the scanner during a scanning operation or when a document is being fed.
  • Page 9: Maintenance And Inspection Precautions

    Maintenance and Inspection Precautions Warning Be sure to turn off the power and remove the power plug from the power outlet before performing any cleaning operations. • Failure to do so may result in a fire hazard or electric shock. Moreover, there is a risk of injury if the scanner starts to move during a cleaning operation.
  • Page 10 WARNING Only computers or peripherals (computer input/output devices, terminals, printers, etc.) certified as complying with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, may be attached to this product when this product is operated in a residential environment.
  • Page 11: Introduction

    (3) While every effort has been made to provide complete and accurate information, please contact your nearest Graphtec representative if you find any unclear or erroneous information or wish to make other comments or suggestions. (4) Notwithstanding the stipulation in the preceding paragraph, Graphtec Corporation assumes no liability for damages resulting from either the use of the information contained herein or the use of the product.
  • Page 12: Usage Precautions

    (See Section 4.1, “Opening and Closing the Top Cover”.) Scanner warm-up A warm-up period is not usually required for the CSX500 Series. However, if you plan to scan a color document (in particular a document with many light colors), we recommend that you allow the scanner to warm up for 10 minutes before scanning the document.
  • Page 13: Table Of Contents

    Installing the Graphtec Network Utility ........
  • Page 14 CHAPTER 3 LOADING A DOCUMENT Compatible Document Types ..........Compatible Media Widths for Scanning .
  • Page 15 5.15 The document cannot be fed correctly ........5.16 Automatic Deskew is not performed correctly .
  • Page 16: Chapter 1 Before Using The Scanner

    1.1 Checking the Contents of the Package Check to confirm that all of the items shown below are present. If any item is missing, promptly contact the store where you purchased your scanner or your nearest Graphtec representative. Power cable ...1 Scanner unit ...1...
  • Page 17: Part Names And Functions

    1.2 Part Names and Functions Front View/Control Panel (2) Paper sensors Control Panel (5) POWER button/LED (4) Document guides (6) PAPER LED (7) ERROR LED (1) Top cover (8) EJECT key (9) STOP key (3) Top cover open levers Front View (1) Top cover ......
  • Page 18: Rear View

    Rear View (15) Document support plates (10) USB connector (13) Power inlet (16) Cable clamp (11) Network connector (12) Reset button (for network) (14) Main power switch (10) USB connector ....Used to connect the USB interface cable. (11) Network connector ..
  • Page 19: Assembling The Scanner

    1.3 Assembling the Scanner Please see the separate Stand Assembly Instruction Manual for instructions on how to assemble the stand. Attaching the document support plates Always be sure to install the document support plates, irrespective of the type of documents to be scanned.
  • Page 20 (2) Wipe the area once again with a soft, dry cloth to thoroughly remove any traces of moisture. (3) Peel off the adhesive sticker on the rear of the clamp and then attach the clamp to the scanner. Cable clamp Using the clamp (1) Pull up the latch at the top of the cable clamp to open the clamp.
  • Page 21: Chapter 2 Connection And Preparations

    CHAPTER 2 CONNECTION AND PREPARATIONS 2.1 Connecting to the Power Supply Connect one end of the power cable provided to the scanner’s power inlet and the other end to an AC power outlet of the rated supply voltage. AC power outlet Power inlet Power cable Caution...
  • Page 22: Turning The Power On And Off

    2.2 Turning the Power On and Off The LED (blue) on the [POWER] button changes as follows to indicate the scanner's power supply status. • Unlit: The scanner is turned off. • Lit: The scanner is turned on. • Flashing: Flashes when the scanner is in power-saving mode. Turning the Power On (1) Connect the power cable.
  • Page 23: Notes On The Power-Saving Mode

    Notes on the power-saving mode The scanner automatically switches to power-saving mode (the blue LED on the power button flashes) after approximately 13 minutes have elapsed without a document being loaded in the scanner. To return the scanner to normal status (Local status), press either the [STOP] or the [EJECT] key. To cancel the power-saving mode Checkpoint...
  • Page 24: System Requirements

    2.3 System Requirements The minimum system requirements for running the scanner’s hardware and software are listed below. OS: Windows XP Professional/Home Edition Windows Vista Ultimate/Business/Home Premium/Home Basic Windows 7 Ultimate/Enterprise/Professional/Home Premium PC: Environment that the OS is working properly (Recommended environment CPU: Dual Core or higher grade Memory: 3 GB or more) Hard Disk Drive: Disk space amount that can contain the scanned-in data Monitor: 1024 x 768 pixels, True Color display...
  • Page 25: Connecting The Scanner To A Computer

    2.4 Connecting the Scanner to a Computer Important • Make sure that the USB cable is firmly inserted into the interface connectors. • The operation of the scanner cannot be guaranteed in the following cases: ♦ When the cable is connected to a USB hub or an add-on USB board. ♦...
  • Page 26: Network Connection (Csx550-09 Only)

    Network Connection (CSX550-09 only) Caution Both USB and network connection cannot be executed simultaneously. Please refrain from connecting the USB cable and the network cable to a single computer at the same time. Checkpoint • You will need a network (LAN) cables and network hub to connect via Network. You will need to purchase them separately.
  • Page 27: Installing The Scanner Driver Software

    2.5 Installing the Scanner Driver Software Checkpoint The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights. Consult your Windows manual and Windows Help for more information. For Windows 7 (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM,"...
  • Page 28 (5) The screen shown below appears. Click the [Next] button (6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”.
  • Page 29 (10) The following message appears on the taskbar when the driver installation is finished. Checkpoint After clicking the taskbar message in step [9] the following screen appears when the driver installation is finished. (11) Select "Devices and Printers" using the [Start] menu on the Windows desktop to display the screen shown below.
  • Page 30: For Windows Vista

    For Windows Vista (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. AutoPlay screen will appear shortly. Select [Run MultiSetup.exe] from there. (3) The User Account Control screen is displayed.
  • Page 31 (6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (8) Turn on the scanner, and then the scanner connects to the computer.
  • Page 32 (12) Click "Hardware and Sound" to display the screen shown below. (13) Click "Scanners and Cameras" to display the screen shown below. Check that connected scanner is displayed here. The installation of driver software is complete. 2-12...
  • Page 33: For Windows Xp

    For Windows XP (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. (3) The “Setup menu” screen starts automatically after a while. Next, select the "Pre-install the scanner driver"...
  • Page 34 (6) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (7) Turn on the scanner, and then the scanner connects to the computer. (8) When the following screen appears, Select the option “No, not this time” and then click [Next]. (When Service Pack 2 or later has been installed, the following screen may appears.) (9) The following screen appears.
  • Page 35 (11) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Welcome to the Found New Hardware” wizard. (12) Launch the Control Panel using the [Start] menu on the Windows desktop. (13) The screen shown below is displayed when you click on the “Printers and Other Hardware”...
  • Page 36: Installing The Scanning Master Pro Color Application

    2.6 Installing the Scanning Master Pro Color Application Scanning Master Pro Color "OPS115" is a software application for using a Graphtec scanner to scan image data. Operating environment Windows XP Professional/Home Edition Windows Vista Ultimate/Business/Home Premium/Home Basic Windows 7 Ultimate/Enterprise/Professional/Home Premium Installation procedure The following steps are explained using the Windows 7 screens.
  • Page 37 (5) The Scanning Master Pro Color ‘OPS115’ set-up program will start shortly. From this point on, follow the set-up program’s instructions to install the "Scanning Master Pro Color ‘OPS115’" application. If the application has been properly installed, "Scanning Master Pro Color" will be added to the [Start] menu on the Windows desktop.
  • Page 38: Network Connection (Csx550-09 Only)

    Windows with administrator rights. Consult your Windows manual and Windows Help for more information. • Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) Installation procedure The following procedure assumes that you are using the Scanner connected via a Network interface as part of your system.
  • Page 39 (4) The “Setup menu” screen starts automatically. Next, click the "Install the Network Utility" button. If the “Setup menu” screen does not start, open Windows Explorer, and double-click on "MultiSetup.exe" within the CD-ROM folder. (5) When the following screen is displayed, click [Setup]. 2-19...
  • Page 40: Device Setup Settings

    Device Setup Settings (6) When the following screen is displayed, click [Device Setup]. Note: For Windows 7, Windows Vista, and Windows XP Service Pack2, the following “Firewall Exception List Registration Confirmation” will be displayed. Click [Yes]. (7) The screen shown below appears. Click [Next]. (8) When the following screen is displayed, please read the “User License Agreement”, and click [Yes].
  • Page 41 (9) When the following screen appears, select the scanner displayed on the “Search result overview”, and click [Next]. Note: The Ethernet address cannot be found at the back of the product. Note: If the scanner is not displayed, confirm that the scanner is connected to your computer, and click [Search].
  • Page 42: Installing The Graphtec Network Utility

    (12) The screen shown below appears. Select “Yes” and click [Finish]. This completes the Device Setup operation. Installing the Graphtec Network Utility (13) The screen shown below appears. Click the [Next] button. (14) The screen shown below appears. Check the contents of the “User License Agreement” and click [Yes].
  • Page 43 Select the destination folder for installation. To specify a folder, click [Reference] and then select a folder. Note: The default destination folder is C:\Program Files\Graphtec\Graphtec Network Utility. Click [Next]. (16) The screen shown below appears. Set the name of the program folder and click [Next].
  • Page 44: Setting Up The Graphtec Network Utility

    This completes the setup operation of the Graphtec Network Utility. Setting up the Graphtec Network Utility Checkpoint Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) (1) Set up the Graphtec Network Utility.
  • Page 45 • When using the Scanner connected to a Network interface, be sure to launch the Graphtec Network Utility and click the [Connect] button. Furthermore, when you have finished using the scanner, click the [Disconnect] button to put the scanner in a status that enables it to be used with other computers.
  • Page 46: How To Initialize The Settings

    • If the [Connect] button is displayed in gray, the scanner is being used with another computer. Please connect the scanner when the [Connect] button display returns to black indication. • When the scanner is connected to the computer and no commands are received, it will be disconnected after approximately 10 minutes.
  • Page 47 (2) Enter “http://scanner IP address/en/index.htm” in the Address bar at the top of the screen. Example: http://192.168.16.77/en/index.htm (3) Select the “System Information” tab and click [Reset]. (4) Enter “root” in the User name box and then click [OK]. (User name: root; Password: blank box) 2-27...
  • Page 48 (5) Click the [Start] button for “Reset to Factory Default”. (6) “Are you sure you want to reset to factory default?” appears. Click [OK]. (7) The following window is displayed after the setting has been made. 2-28...
  • Page 49 (8) Reboot the Network Board. Select the “System Information” tab and click [Reset]. (9) Click the [Start] button for “Reboot”. (10) “Are you sure you want to reboot?” appears. Click [OK]. 2-29...
  • Page 50 (11) After the settings, the screen below appears. (12) This completes the initialization of the Scanner Network. 2-30...
  • Page 51: Chapter 3 Loading A Document

    CHAPTER 3 LOADING A DOCUMENT 3.1 Compatible Document Types Because the scanner scans a document while feeding it, the document types that it can scan are subject to the following restrictions. Compatible Media Widths for Scanning Documents with a maximum width of 965 mm Size ANSI Architectural Size...
  • Page 52: Compatible Media Grades For Scanning

    Compatible Media Grades for Scanning Media Grades • The scanning precision is guaranteed for the special chart (Mylar) used in the test (see APPENDIX B, “SPECIFICATIONS”). • The compatible media types are listed below. ♦ High-grade paper : 60 g/m ♦...
  • Page 53: Loading A Document

    3.2 Loading a Document How to use the document guides Insert the document (the surface to be scanned) face up into the scanner until the top edge of the document contacts the feed rollers. At this time, make sure that the document is straight and that it is centered in the scanner.
  • Page 54 • Load the document in the scanner with the surface to be scanned face up. • Do not place anything other than the document to be scanned on the documentscanning table. If you do so, the scanner rollers may start rotating, which is extremely dangerous. •...
  • Page 55: Handling Documents According To Their Material And Thickness

    3.3 Handling Documents According to their Material and Thickness The following problems may occur, depending on the thickness and surface condition of the document being scanned. • The document cannot be loaded. • Scanning of the document stops half-way through. •...
  • Page 56 Refer to the examples below regarding the “Scan speed” slider position in "Scanning Master Pro Color ‘OPS115.’" (Standard) (4th from the left) (5th from the left) (6th from the left) <Lower the scanning speed> (1) Start up the “Scanning Master Pro Color (OPS115)” software that is provided with your scanner, and then display the [Scan] screen.
  • Page 57: Distance Correction

    3.4 Distance Correction Corrections to the distance can be achieved using the driver software. The driver software included with your scanner (“Scanning Master Pro Color”) enables you to perform distance correction from the menu Tool → Adjust Scanner in order to adjust the scanning accuracy. The adjustment function must be set up when a scanned drawing needs to approximate the accuracy of the original drawing closely.
  • Page 58: Using The Carrier Sheet

    3.5 Using the Carrier Sheet Use the carrier sheet according to the condition of the document to be scanned. In the case of scanning the following types of media, always place the document in the carrier sheet before loading it into the scanner. •...
  • Page 59: Chapter 4 Daily Maintenance

    CHAPTER 4 DAILY MAINTENANCE 4.1 Opening and Closing the Top Cover Opening the top cover (1) Turn off the scanner. (2) Using both hands, push up the left and right open levers on the top cover to unlock them. While still holding on to the levers, open the cover fully (approximately 47 degrees).
  • Page 60: Cleaning The Feed Rollers

    4.2 Cleaning the Feed Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the feed rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
  • Page 61: Cleaning The Document Support Rollers

    4.3 Cleaning the Document support Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the document support rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
  • Page 62: Cleaning The Gap Rollers

    4.4 Cleaning the Gap Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the gap rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
  • Page 63: Cleaning The Push Rollers

    4.5 Cleaning the Push Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) While rotating the push rollers manually, wipe them clean using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
  • Page 64: Cleaning The Image Sensors (Transparent Contact Plates)

    4.6 Cleaning the Image Sensors (Transparent Contact Plates) The scanner’s image quality drops when the transparent contact plates over the image sensors become dirty, so clean the image sensors whenever necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) As shown below, wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.
  • Page 65: Cleaning The Sensors

    4.7 Cleaning the Sensors Accumulated dust on the paper sensors or on the document size detection sensors may prevent the document from being scanned correctly. The sensors must be cleaned when necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Wipe the two paper sensors or the five document size detection sensors using a cotton swab.
  • Page 66: Removing A Jammed Document

    4.8 Removing a Jammed Document If a document becomes jammed in the scanner during scanning or another operation, follow the procedure described below to remove the jammed document. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. (3) If the document is jammed at the front, remove the document by pulling it forward.
  • Page 67: Scanner Adjustment

    4.9 Scanner Adjustment The driver software "Scanning Master Pro Color" (OPS115) is used to adjust (calibrate) the scanner. Calibration is done when the scanning quality has deteriorated such as in the following cases. • The scanned image data is distorted •...
  • Page 68: Calibration

    Calibration Before beginning calibration, clean the transparent contact plates located inside the scanner and the surface of the document-scanning table. Any dust or dirt on these surfaces may affect the calibration results and the resulting image quality. Check that the calibration sheet is free of any dust or dirt. Caution •...
  • Page 69 Caution If you perform the calibration procedure several times with no discernible results, there may be a problem with the scanner itself. In this case, please contact the store where you purchased your scanner or your nearest Graphtec representative. 4-11...
  • Page 70: Chapter 5 Troubleshooting Procedures

    Is the Graphtec Network Utility Connect the Graphtec Network Utility. connected? (when using the Ethernet connection) “Communication error” is displayed for the Graphtec Network Utility status, and connection cannot be performed. Cause Remedy An abnormality has occurred in the Return the network environment to its normal network environment.
  • Page 71: The Control Panel's Red Error Led Is Lit

    A ROM, RAM or other hardware error Remedy An internal error has occurred. Contact occurred during the scanner’s self-test. the store where you purchased your scanner or your nearest Graphtec representative. 5.4 The control panel’s red ERROR LED is flashing Cause Remedy...
  • Page 72: The Image Quality Has Dropped

    5.7 The image quality has dropped Cause Remedy The transparent contact plates over the Clean the transparent contact plates (see Section image sensors are dirty. 4.6, “Cleaning the Image Sensors”). The document is transparent or Use the carrier sheet (see Section 3.5, “Using the translucent, but a carrier sheet was not Carrier Sheet”).
  • Page 73: Smudges Not Appearing In The Original Document Appear In The Scanned Data

    5.9 Smudges not appearing in the original document appear in the scanned data Cause Remedy The image scanned has a glossy Remedy Documents with a glossy surface should surface, such as a photograph. be scanned by placing them inside the carrier sheet.
  • Page 74: The Scanned Image Data Is Distorted

    5.13 The scanned image data is distorted Cause Remedy The scanner’s image scanning quality Perform calibration (see Section 4.9, “Scanner has deteriorated. Adjustment”). Is the scanner properly grounded? Make sure that the scanner is grounded.n. 5.14 The scanned image data is patchy Cause Remedy The scanner’s image scanning quality...
  • Page 75: Appendix

    APPENDIX Appendix A Options and Consumables Optional and consumable items can be obtained from the store where you purchased your scanner or your nearest Graphtec representative. Options Part no. Item name ST0074 Stand Consumables Part no. Item name IS0922 Carrier sheet (A0)
  • Page 76: Appendix B Specifications

    Appendix B Specifications Item CSX510-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness...
  • Page 77 Item CSX530-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness Up to 1.6 mm (including the carrier sheet)
  • Page 78 Item CSX550-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scanning length in software) Guaranteed scanning precision range 841 x 1189 mm Document thickness Up to 1.6 mm (including the carrier sheet)
  • Page 79: Appendix C External Dimensions

    Appendix C External Dimensions ● CSX510-09/CSX530-09/CSX550-09 Unit: mm Dimensional accuracy: ±5 mm 1070 1097...
  • Page 80 ● CSX510-09/CSX530-09/CSX550-09 When the scanner is mounted on the stand Unit: mm Dimensional accuracy: ±5 mm 717±10 1097...
  • Page 81: Index

    Power On and Off ..... . . Graphtec Network Utility ....
  • Page 82 PREPARATIONS ..... . . Push rollers, Cleaning ....Rear View .
  • Page 83 The specifications, etc., in this manual are subject to change without notice. CSX500-UM-152 June 22, 2011 1st edition GRAPHTEC CORPORATION...
  • Page 84 www.delinit.by 503-10 Shinano-cho, Totsuka-ku, Yokohama 244-8503, Japan Tel : +81(045)825-6250 Fax : +81(045)825-6396 Email : info@graphteccorp.com Web : www.graphteccorp.com 640743301 Printed in Japan...

This manual is also suitable for:

Csx510-09Csx530-09Csx550-09

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