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GRAPHTEC CSX500 SERIES User Manual

GRAPHTEC CSX500 SERIES User Manual

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500
CSX
SERIES
IMAGE SCANNER
USER'S MANUAL
MANUAL NO.CSX500-UM-152

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  • Page 1 SERIES IMAGE SCANNER USER’S MANUAL MANUAL NO.CSX500-UM-152...
  • Page 2 TO ENSURE SAFE AND CORRECT USE • To ensure the safe and correct use of your Image Scanner, read ths manual thoroughly pror to use. • After readng ths manual, store t n a safe place for reference as necessary. • Do not allow small chldren to touch the Image Scanner. • The followng descrbes mportant ponts for safe operaton. Be sure to observe them strctly. Conventions Used in This Manual To ensure the safe and correct use of the Image Scanner as well as to prevent human njury and property damage, the safety precautons provded n ths manual are ranked nto the three categores descrbed below. Be sure to gan a full understandng of the dfference between each of the categores before readng the manual. Ths category provdes nformaton that, f gnored, s hghly lkely to Danger cause fatal or serous njury to the operator. Ths category provdes nformaton that, f gnored, s lkely to cause Warning fatal or serous njury to the operator. Ths category provdes nformaton that, f gnored, could cause Caution njury to the operator or physcal damage to the Image Scanner. Description of Safety Symbols The symbol ndcates nformaton that requres careful attenton (including warnings). The specific point requiring attention is described by an llustraton or text wthn or next to the symbol.

  • Page 3: Safety Precautions

    ♦ Objects such as glasses, vases, houseplants, etc. that contain water or other fluids If any of these objects does come nto contact wth the nternal electrcal components mmedately turn off the power, remove the plug from the power outlet, and ether contact the store where you purchased your scanner or your nearest Graphtec representatve. Caution Do not use the scanner in an unstable location such as on a slope or a location that is subject to a lot of vibration.
  • Page 4 Do not exert pressure on the scanner. • Such acton may mpar the scanner’s performance and cause the scanner to malfuncton or break down. • Such acton could cause njury to the operator. Avoid installing the scanner in any of the following locations. • Use in such locations may result in a fire hazard or electric shock. ♦ Excessively humid or dusty locations ♦...

  • Page 5: Power Supply Precautions

    Power Supply Precautions Warning Do not damage the power cable, or modify it in any way. Moreover, do not place heavy objects on the power cable, pull on the cable, or bend it excessively. • There may be current leakage from the damaged parts, resultng in a fire hazard or electric shock. • Do not unplug or plug n the power cable when your hands are wet. Such acton may result n electrc shock.

  • Page 6: Power Plug

    Caution Do not connect the scanner to a non-rated power supply. S p e c i f i e d r a t i n • Use of a dfferent supply voltage may result n electrcal shock or a fire hazard due to current leakage. Prohibited Before disconnecting or reconnecting the power cable, be sure to turn off the scanner.

  • Page 7: Handling Precautions

    Graphtec representative. • Use of the scanner in such a condition may result in a fire hazard or electrc shock.
  • Page 8 If such items or fluids fall or are spilled inside the scanner, mmedately turn off the power, remove the power plug from the power outlet and ether contact the store where you purchased your scanner or your nearest Graphtec representatve. Do not insert your hands inside the scanner during a scanning operation or when a document is being fed. • Moving parts inside the scanner may cause injuries.
  • Page 9 Maintenance and Inspection Precautions Warning Be sure to turn off the power and remove the power plug from the power outlet before performing any cleaning operations. • Failure to do so may result in a fire hazard or electric shock. Moreover, there is a risk of injury if the scanner starts to move durng a cleanng operaton.
  • Page 10 WARNING Only computers or perpherals (computer nput/output devces, termnals, prnters, etc.) certified as complying with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, may be attached to ths product when ths product s operated n a resdental environment. Operation with non-certified peripherals is likely to result in interference to rado and TV. FEDER AL COMMUNICATIONS COMMISSION R ADIO FREQUENCY INTERFERENCE STATEMENT "Ths equpment has been tested and found to comply wth the lmts for a Class B dgtal device pursuant to Part 15 of the FCC Rules.
  • Page 11 (1) No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, wthout the pror wrtten permsson of Graphtec Corporaton. (2) The product specifications and other information in this manual are subject to change without notce. (3) Whle every effort has been made to provde complete and accurate nformaton, please contact your nearest Graphtec representative if you find any unclear or erroneous information or wish to make other comments or suggestons. (4) Notwthstandng the stpulaton n the precedng paragraph, Graphtec Corporaton assumes no lablty for damages resultng from ether the use of the nformaton contaned heren or the use of the product.
  • Page 12 (See Section 4.1, “Opening and Closing the Top Cover”.) Scanner warm-up A warm-up period is not usually required for the CSX500 Series. However, if you plan to scan a color document (n partcular a document wth many lght colors), we recommend that you allow the scanner to warm up for 10 minutes before scanning the document.

  • Page 13: Chapter 1 Before Using The Scanner

    Settng up the Graphtec Network Utlty .........

  • Page 14: Table Of Contents

    CHAPTER 3 LOADING A DOCUMENT Compatible Document Types ..........Compatible Media Widths for Scanning .
  • Page 15 5.15 The document cannot be fed correctly ........5.16 Automatic Deskew is not performed correctly .
  • Page 16 CHAPTER 1 BEFORE USING THE SCANNER 1.1 Checking the Contents of the Package Check to confirm that all of the items shown below are present. If any item is missing, promptly contact the store where you purchased your scanner or your nearest Graphtec representatve. Power cable ...1 Scanner unit ...1 Document guides ...2 Cable clamp ...1...

  • Page 17: Document Guides

    1.2 Part Names and Functions Front View/Control Panel (2) Paper sensors Control Panel (5) POWER button/LED (4) Document guides (6) PAPER LED (7) ERROR LED (1) Top cover (8) EJECT key (9) STOP key (3) Top cover open levers Front View (1) Top cover ......

  • Page 18: Document Support Plates

    Rear View (15) Document support plates (10) USB connector (13) Power inlet (16) Cable clamp (11) Network connector (12) Reset button (for network) (14) Main power switch (10) USB connector ....Used to connect the USB nterface cable. (11) Network connector ..Used to connect the Network nterface cable. (12) Reset button (for network) ......... This will initialize the network environment. Use the Network Utility to reconfigure your settings.

  • Page 19: Attaching The Document Support Plates

    1.3 Assembling the Scanner Please see the separate Stand Assembly Instruction Manual for instructions on how to assemble the stand. Attaching the document support plates Always be sure to nstall the document support plates, rrespectve of the type of documents to be scanned. (1) Take one of the document support plates provided, and insert its hooks into the slots at the rear of the scanner. Insert the hooks from the top of the slots.

  • Page 20: Cable Clamp

    (2) Wpe the area once agan wth a soft, dry cloth to thoroughly remove any traces of mosture. (3) Peel off the adhesve stcker on the rear of the clamp and then attach the clamp to the scanner. Cable clamp Using the clamp (1) Pull up the latch at the top of the cable clamp to open the clamp. Latch (2) Pass the power cable, the USB cable and the network cable (CSX550-09 only) through the cable clamp, and then close t.

  • Page 21: Connecting To The Power Supply

    CHAPTER 2 CONNECTION AND PREPARATIONS 2.1 Connecting to the Power Supply Connect one end of the power cable provded to the scanner’s power nlet and the other end to an AC power outlet of the rated supply voltage. AC power outlet Power inlet Power cable Caution Be sure to use the cable clamp provided with the scanner to fasten the power cable in place. Please see “Attaching and using the cable clamp” in Section 1.3, “Assembling the Scanner”...
  • Page 22 2.2 Turning the Power On and Off The LED (blue) on the [POWER] button changes as follows to indicate the scanner's power supply status. • Unlt: The scanner s turned off. • Lit: The scanner is turned on. • Flashng: Flashes when the scanner s n power-savng mode. Turning the Power On (1) Connect the power cable. (2) Turn on the man power swtch (the I sde).
  • Page 23 Notes on the power-saving mode The scanner automatically switches to power-saving mode (the blue LED on the power button flashes) after approximately 13 minutes have elapsed without a document being loaded in the scanner. To return the scanner to normal status (Local status), press either the [STOP] or the [EJECT] key. To cancel the power-saving mode Checkpoint...
  • Page 24 2.3 System Requirements The mnmum system requrements for runnng the scanner’s hardware and software are lsted below. OS: Windows XP Professional/Home Edition Wndows Vsta Ultmate/Busness/Home Premum/Home Basc Windows 7 Ultimate/Enterprise/Professional/Home Premium PC: Environment that the OS is working properly (Recommended envronment CPU: Dual Core or higher grade Memory: 3 GB or more) Hard Dsk Drve: Dsk space amount that can contan the scanned-n data Monitor: 1024 x 768 pixels, True Color display Mouse Network Interface: 10BASE-T/100BASE-TX/1000BASE-T (to connect the scanner va the Network nterface)

  • Page 25: Usb Cable

    2.4 Connecting the Scanner to a Computer Important • Make sure that the USB cable is firmly inserted into the interface connectors. • The operation of the scanner cannot be guaranteed in the following cases: ♦ When the cable is connected to a USB hub or an add-on USB board. ♦...

  • Page 26: TurnNg The Power On

    Network Connection (CSX550-09 only) Caution Both USB and network connection cannot be executed simultaneously. Please refrain from connecting the USB cable and the network cable to a single computer at the same time. Checkpoint • You will need a network (LAN) cables and network hub to connect via Network. You will need to purchase them separately.
  • Page 27 2.5 Installing the Scanner Driver Software Checkpoint The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights. Consult your Windows manual and Windows Help for more information. For Windows 7 (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM,"...
  • Page 28 (5) The screen shown below appears. Click the [Next] button (6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”.
  • Page 29 (10) The following message appears on the taskbar when the driver installation is finished. Checkpoint After clicking the taskbar message in step [9] the following screen appears when the driver installation is finished. (11) Select "Devices and Printers" using the [Start] menu on the Windows desktop to display the screen shown below. Check that connected scanner s dsplayed here.

  • Page 30: For Windows Vista

    For Windows Vista (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. AutoPlay screen will appear shortly. Select [Run MultiSetup.exe] from there. (3) The User Account Control screen is displayed.
  • Page 31 (6) The screen shown below is displayed. Click [Install] to proceed with the installation. (7) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (8) Turn on the scanner, and then the scanner connects to the computer.
  • Page 32 (12) Click "Hardware and Sound" to display the screen shown below. (13) Click "Scanners and Cameras" to display the screen shown below. Check that connected scanner s dsplayed here. The nstallaton of drver software s complete. 2-12...
  • Page 33 For Windows XP (1) Turn on the computer. (Do not connect the scanner yet.) (2) Insert the "IMAGE SCANNER USER GUIDE CD-ROM," which came with the scanner, into the CD-ROM drive. (3) The “Setup menu” screen starts automatically after a while. Next, select the "Pre-install the scanner driver"...
  • Page 34 (6) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Device Driver Installation Wizard”. (7) Turn on the scanner, and then the scanner connects to the computer. (8) When the following screen appears, Select the option “No, not this time” and then click [Next]. (When Servce Pack 2 or later has been nstalled, the followng screen may appears.) (9) The following screen appears.
  • Page 35 (11) The screen shown below is displayed when the wizard has finished installing the driver. Click the [Finish] button to close the “Welcome to the Found New Hardware” wizard. (12) Launch the Control Panel using the [Start] menu on the Windows desktop. (13) The screen shown below is displayed when you click on the “Printers and Other Hardware”...

  • Page 36: Operating Environment

    2.6 Installing the Scanning Master Pro Color Application Scanning Master Pro Color "OPS115" is a software application for using a Graphtec scanner to scan mage data. Operating environment Windows XP Professional/Home Edition Wndows Vsta Ultmate/Busness/Home Premum/Home Basc Windows 7 Ultimate/Enterprise/Professional/Home Premium Installation procedure The followng steps are explaned usng the Wndows 7 screens. (1) Start up Windows 7.
  • Page 37 (5) The Scanning Master Pro Color ‘OPS115’ set-up program will start shortly. From this point on, follow the set-up program’s instructions to install the "Scanning Master Pro Color ‘OPS115’" application. If the application has been properly installed, "Scanning Master Pro Color" will be added to the [Start] menu on the Windows desktop.
  • Page 38 Windows with administrator rights. Consult your Windows manual and Windows Help for more information. • Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) Installation procedure The followng procedure assumes that you are usng the Scanner connected va a Network nterface as part of your system.
  • Page 39 (4) The “Setup menu” screen starts automatically. Next, click the "Install the Network Utlty" button. If the “Setup menu” screen does not start, open Windows Explorer, and double-click on "MultiSetup.exe" within the CD-ROM folder. (5) When the following screen is displayed, click [Setup]. 2-19...
  • Page 40 Device Setup Settings (6) When the following screen is displayed, click [Device Setup]. Note: For Windows 7, Windows Vista, and Windows XP Service Pack2, the following “Firewall Exception List Registration Confirmation” will be displayed. Click [Yes]. (7) The screen shown below appears. Click [Next]. (8) When the following screen is displayed, please read the “User License Agreement”, and click [Yes].
  • Page 41 (9) When the following screen appears, select the scanner displayed on the “Search result overview”, and click [Next]. Note: The Ethernet address cannot be found at the back of the product. Note: If the scanner is not displayed, confirm that the scanner is connected to your computer, and click [Search].
  • Page 42 (12) The screen shown below appears. Select “Yes” and click [Finish]. Ths completes the Devce Setup operaton. Installing the Graphtec Network Utility (13) The screen shown below appears. Click the [Next] button. (14) The screen shown below appears. Check the contents of the “User License Agreement” and click [Yes].
  • Page 43 (15) The following window appears. Select the destination folder for installation. To specify a folder, click [Reference] and then select a folder. Note: The default destnaton folder s C:\Program Fles\Graphtec\Graphtec Network Utlty. Click [Next]. (16) The screen shown below appears. Set the name of the program folder and click [Next].
  • Page 44 Ths completes the setup operaton of the Graphtec Network Utlty. Setting up the Graphtec Network Utility Checkpoint Before executing Graphtec Network Utility, please be sure to first install the scanner driver software. (see Section 2.5, “ Installing the Scanner Driver Software”) (1) Set up the Graphtec Network Utility. Launch the “Graphtec Network Utility” from the [Start] menu.
  • Page 45 • When using the Scanner connected to a Network interface, be sure to launch the Graphtec Network Utility and click the [Connect] button. Furthermore, when you have finished using the scanner, click the [Disconnect] button to put the scanner in a status that enables it to be used with other computers.
  • Page 46 • If the [Connect] button is displayed in gray, the scanner is being used with another computer. Please connect the scanner when the [Connect] button display returns to black indication. • When the scanner is connected to the computer and no commands are received, it will be disconnected after approximately 10 minutes.
  • Page 47 (2) Enter “http://scanner IP address/en/index.htm” in the Address bar at the top of the screen. Example: http://192.168.16.77/en/index.htm (3) Select the “System Information” tab and click [Reset]. (4) Enter “root” in the User name box and then click [OK]. (User name: root; Password: blank box) 2-27...
  • Page 48 (5) Click the [Start] button for “Reset to Factory Default”. (6) “Are you sure you want to reset to factory default?” appears. Click [OK]. (7) The followng wndow s dsplayed after the settng has been made. 2-28...
  • Page 49 (8) Reboot the Network Board. Select the “System Information” tab and click [Reset]. (9) Click the [Start] button for “Reboot”. (10) “Are you sure you want to reboot?” appears. Click [OK]. 2-29...
  • Page 50 (11) After the settings, the screen below appears. (12) This completes the initialization of the Scanner Network. 2-30...

  • Page 51: Chapter 3 Loading A Document

    CHAPTER 3 LOADING A DOCUMENT 3.1 Compatible Document Types Because the scanner scans a document whle feedng t, the document types that t can scan are subject to the followng restrctons. Compatible Media Widths for Scanning Documents with a maximum width of 965 mm Size ANSI Architectural Size ANSI Engineering 9 x 12 in 8.5 x 11 in 12 x 18 in 11 x 17 in 18 x 24 in 17 x 22 in...

  • Page 52: Compatible Media Grades For Scanning

    Compatible Media Grades for Scanning Media Grades • The scanning precision is guaranteed for the special chart (Mylar) used in the test (see APPENDIX B, “SPECIFICATIONS”). • The compatble meda types are lsted below. ♦ High-grade paper : 60 g/m ♦ Tracing paper : 50 to 55 g/m ♦...

  • Page 53: Loading A Document

    3.2 Loading a Document How to use the document guides Insert the document (the surface to be scanned) face up nto the scanner untl the top edge of the document contacts the feed rollers. At ths tme, make sure that the document s straght and that t s centered n the scanner. (1) With the top cover in the closed status, turn on the scanner’s power supply. (2) The document gudes are attached to the document-scannng table va magnets. Place them at the edges of the document n algnment wth the document wdth. (3) Place the document between the document gudes, and then nsert the document nto the gap between the top cover and the document-scannng table, makng sure that t s straght. (4) When the preset delay time specified in the driver software has elapsed, the rollers start turning to automatcally feed the document to the poston to start scannng. The document s now loaded.
  • Page 54 • Load the document in the scanner with the surface to be scanned face up. • Do not place anything other than the document to be scanned on the documentscanning table. If you do so, the scanner rollers may start rotating, which is extremely dangerous. •...

  • Page 55: Handling Documents According To Their Material And Thickness

    3.3 Handling Documents According to their Material and Thickness The followng problems may occur, dependng on the thckness and surface condton of the document beng scanned. • The document cannot be loaded. • Scannng of the document stops half-way through. • The document slps (resultng n dsplaced mages). • The end of the document s not scanned. Such problems may be avoded by takng the followng correctve measures. <Adjust the scanning speed> Adjust the scan speed usng the table below as a gude and followng the steps. (1) Start up the “Scanning Master Pro Color (OPS115)” software that is provided with your scanner, and then display the [Scan] screen.
  • Page 56 TI P Refer to the examples below regarding the “Scan speed” slider position in "Scanning Master Pro Color ‘OPS115.’" (Standard) (4th from the left) (5th from the left) (6th from the left) <Lower the scanning speed> (1) Start up the “Scanning Master Pro Color (OPS115)” software that is provided with your scanner, and then display the [Scan] screen.

  • Page 57: Adjustment Method

    3.4 Distance Correction Correctons to the dstance can be acheved usng the drver software. The drver software ncluded with your scanner (“Scanning Master Pro Color”) enables you to perform distance correction from the menu Tool → Adjust Scanner in order to adjust the scanning accuracy. The adjustment functon must be set up when a scanned drawng needs to approxmate the accuracy of the original drawing closely. (This is for making fine adjustments to the accuracy of the scanned drawng to sut the qualty of the paper beng used.) It s not normally necessary to perform ths adjustment.

  • Page 58: Using The Carrier Sheet

    3.5 Using the Carrier Sheet Use the carrer sheet accordng to the condton of the document to be scanned. In the case of scannng the followng types of meda, always place the document n the carrer sheet before loadng t nto the scanner. • To scan a document that is smaller than Letter size or a document of non-standard size • To scan a document that s as lmp as or lmper than a newspaper • To scan a document that tears or becomes damaged easly • To scan a document that s consderably damaged • To scan a document that s badly creased • To scan a curled document • To scan a transparent or translucent document • To scan a document to whch other peces of paper have been attached • When the target document cannot be properly advanced to the ntal poston of scannng (because the target document is not flat, or otherwise hard to load in the scanner) As shown in the figure below, place the document in the carrier sheet with the document’s surface to be scanned face up (aganst the transparent top sheet). For scannng, load the carrer sheet nto the...

  • Page 59: Chapter 4 Daily Maintenance

    CHAPTER 4 DAILY MAINTENANCE 4.1 Opening and Closing the Top Cover Opening the top cover (1) Turn off the scanner. (2) Usng both hands, push up the left and rght open levers on the top cover to unlock them. Whle stll holdng on to the levers, open the cover fully (approxmately 47 degrees). (3) When the top cover is fully open, the fixing stay operates to hold the top cover in place. Closing the top cover (1) Press the open cover down gently with both hands to close it.

  • Page 60: CleanNg The Feed Rollers

    4.2 Cleaning the Feed Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Whle rotatng the feed rollers manually, wpe them clean usng a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out. Feed rollers (4) Wpe the feed rollers once agan usng a soft, dry cloth to remove all the mosture.

  • Page 61: CleanNg The Document Support Rollers

    4.3 Cleaning the Document support Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Whle rotatng the document support rollers manually, wpe them clean usng a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out. Document support rollers (4) Wpe the document support rollers once agan usng a soft, dry cloth to remove all the mosture.

  • Page 62: CleanNg The Gap Rollers

    4.4 Cleaning the Gap Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Whle rotatng the gap rollers manually, wpe them clean usng a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out. Gap rollers (4) Wpe the gap rollers once agan usng a soft, dry cloth to remove all the mosture.

  • Page 63: Cleaning The Push Rollers

    4.5 Cleaning the Push Rollers (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Whle rotatng the push rollers manually, wpe them clean usng a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out. Push rollers (4) Wpe the push rollers once agan usng a soft, dry cloth to remove all the mosture.

  • Page 64: CleanNg The Image Sensors (Transparent Contact Plates)

    4.6 Cleaning the Image Sensors (Transparent Contact Plates) The scanner’s mage qualty drops when the transparent contact plates over the mage sensors become drty, so clean the mage sensors whenever necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) As shown below, wpe off any soled areas on the transparent contact plates usng a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out. Transparent contact plates (4) Wpe the transparent contact plates once agan usng a soft, dry cloth to remove all the mosture.

  • Page 65: CleanNg The Sensors

    4.7 Cleaning the Sensors Accumulated dust on the paper sensors or on the document size detection sensors may prevent the document from beng scanned correctly. The sensors must be cleaned when necessary. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. (3) Wpe the two paper sensors or the five document size detection sensors using a cotton swab.

  • Page 66: RemovNg A Jammed Document

    4.8 Removing a Jammed Document If a document becomes jammed n the scanner durng scannng or another operaton, follow the procedure descrbed below to remove the jammed document. (1) Turn off the scanner. (2) Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. (3) If the document s jammed at the front, remove the document by pullng t forward. (4) If the document s jammed at the rear, remove t by pullng t out from the rear of the scanner. (5) Close the top cover as described in Section 4.1, “Opening and Closing the Top Cover”. Caution •...

  • Page 67: Scanner Adjustment

    4.9 Scanner Adjustment The driver software "Scanning Master Pro Color" (OPS115) is used to adjust (calibrate) the scanner. Calbraton s done when the scannng qualty has deterorated such as n the followng cases. • The scanned mage data s dstorted • The scanned mage data colors are not unform Note: Problems with paper quality such as crease, wrinkles, and bending are excluded from this. Preparation and checks Recommended usage environment Monitor: 1024 x 768 pixels, High Color or better resolution Checkpoint...
  • Page 68 Calibration Before begnnng calbraton, clean the transparent contact plates located nsde the scanner and the surface of the document-scannng table. Any dust or drt on these surfaces may affect the calbraton results and the resultng mage qualty. Check that the calbraton sheet s free of any dust or drt. Caution • The calibration procedure will take some time. Do not turn off the scanner while calibration is underway. Accidentally turning off the scanner may result in damage that requires servicing. • Handle the calibration sheet with care so that it does not get bent. To prevent soiling, store it in its special storage box.

  • Page 69: Program

    Caution If you perform the calibration procedure several times with no discernible results, there may be a problem with the scanner itself. In this case, please contact the store where you purchased your scanner or your nearest Graphtec representative. 4-11...

  • Page 70: Chapter 5 Troubleshooting Procedures

    Is an add-on USB card being used? USB 2.0 add-on cards are not supported. Correct operaton s not guaranteed when the scanner s connected to a USB port that s not the standard bult-n computer port. Is the Graphtec Network Utlty Connect the Graphtec Network Utlty. connected? (when using the Ethernet connection) “Communication error” is displayed for the Graphtec Network Utility status, and connection cannot be performed. Cause Remedy An abnormalty has occurred n the Return the network envronment to ts normal network envronment. status. The scanner was turned on before Turn off the scanner, wat for a short tme, and then power was suppled to the hub. (Wth...

  • Page 71: The Control Panel's Red Error Led Is Lit

    5.3 The control panel’s red ERROR LED is lit Cause Remedy A ROM, RAM or other hardware error Remedy An nternal error has occurred. Contact occurred durng the scanner’s self-test. the store where you purchased your scanner or your nearest Graphtec representatve. 5.4 The control panel’s red ERROR LED is flashing Cause Remedy The scanner was turned on wth a Open the cover and remove the document (see document left loaded nsde t. Section 4.8, “Removing a Jammed Document”).

  • Page 72: The Image Quality Has Dropped

    5.7 The image quality has dropped Cause Remedy The transparent contact plates over the Clean the transparent contact plates (see Secton mage sensors are drty. 4.6, “Cleaning the Image Sensors”). The document s transparent or Use the carrier sheet (see Section 3.5, “Using the translucent, but a carrer sheet was not Carrier Sheet”). used. 5.8 The scanned data is incorrectly aligned Cause Remedy The data s msalgned at a jont between Remedy After openng the Tools menu of the the image sensors (see the figure driver program (Scanning Master Pro Color...

  • Page 73: Smudges Not AppearNg N The OrGNal Document Appear N The Scanned Data

    5.9 Smudges not appearing in the original document appear in the scanned data Cause Remedy The mage scanned has a glossy Remedy Documents wth a glossy surface should surface, such as a photograph. be scanned by placng them nsde the carrer sheet. 5.10 The color intensity of the image data differs Cause Remedy The scanner contains five contact image Adjust the color usng the color-correcton functon sensors, the characterstcs of whch in the driver software (Scanning Master Pro Color) have been adjusted. However, some provded wth your scanner. One adjustment varaton n color ntensty may occur,...

  • Page 74: The Scanned Image Data Is Distorted

    5.13 The scanned image data is distorted Cause Remedy The scanner’s mage scannng qualty Perform calibration (see Section 4.9, “Scanner has deterorated. Adjustment”). Is the scanner properly grounded? Make sure that the scanner is grounded.n. 5.14 The scanned image data is patchy Cause Remedy The scanner’s mage scannng qualty Perform calibration (see Section 4.9, “Scanner has deterorated.

  • Page 75: Appendix

    APPENDIX Appendix A Options and Consumables Optonal and consumable tems can be obtaned from the store where you purchased your scanner or your nearest Graphtec representatve. Options Part no. Item name ST0074 Stand Consumables Part no. Item name IS0922 Carrier sheet (A0) IS0908 Carrier sheet (A1) IS0932 Calbraton sheet EM-CP Cleaning paper (50 sheets)

  • Page 76: Appendix B Specifications

    Appendix B Specifications Item CSX510-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scannng length n software) Guaranteed scannng precson range 841 x 1189 mm Document thckness Up to 1.6 mm (including the carrier sheet) Optcal resoluton...
  • Page 77 Item CSX530-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scannng length n software) Guaranteed scannng precson range 841 x 1189 mm Document thckness Up to 1.6 mm (including the carrier sheet) Optcal resoluton 600 dpi Interpolated resoluton...
  • Page 78 Item CSX550-09 Document size ANSI Architectural E to A, ANSI Engineering E to A Maximum width: 965 mm; minimum width: 257 mm Effective scanning area Width: 932.2 mm (centered) Length: 999.99999m (The value range where scannng length n software) Guaranteed scannng precson range 841 x 1189 mm Document thckness Up to 1.6 mm (including the carrier sheet) Optcal resoluton 1200 dpi Interpolated resoluton...

  • Page 79: Appendix C External Dimensions

    Appendix C External Dimensions ● CSX510-09/CSX530-09/CSX550-09 Unt: mm Dimensional accuracy: ±5 mm 1070 1097...
  • Page 80 ● CSX510-09/CSX530-09/CSX550-09 When the scanner is mounted on the stand Unt: mm Dimensional accuracy: ±5 mm 717±10 1097...

  • Page 81: Index

    Power On and Off ..... . . Graphtec Network Utlty ....

  • Page 82: Rear VEw

    PREPARATIONS ..... . . Push rollers, Cleanng ....Rear Vew .
  • Page 83 The specfcatons, etc., n ths manual are subject to change wthout notce. CSX500-UM-152 June 22, 2011 1st edition GRAPHTEC CORPORATION...
  • Page 84 503-10 Shinano-cho, Totsuka-ku, Yokohama 244-8503, Japan Tel : +81(045)825-6250 Fax : +81(045)825-6396 Email : info@graphteccorp.com Web : www.graphteccorp.com 640743301 Printed in Japan...

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