Warranty Information - YASKAWA VS-626M5 Instruction Manual

Warranty Information

J Free Warranty Period and Scope
Warranty Period
This product is warranted for twelve months after being delivered to Yaskawa's customer or if appli-
cable eighteen months from the date of shipment from Yaskawa's factory whichever comes first.
Scope of Warranty
Inspections
Periodic inspections must be conducted by the customer. However, upon request, Yaskawa or one
of Yaskawa's Service Centers can inspect the product for a fee. In this case, if after conferring with
the customer, a Yaskawa product is found to be defective due to Yaskawa workmanship or materials
and the defect occurs during the warranty period, then this fee will be waived and the problem reme-
died free of charge.
Repairs
If a Yaskawa product is found to be defective due to Yaskawa workmanship or materials and the de-
fect occurs during the warranty period, Yaskawa will provide a replacement, repair the defective
product, and provide shipping to and from the site free of charge.
However, if the Yaskawa Authorized Service Center determines that the problem with a Yaskawa
product is not due to defects in Yaskawa's workmanship or materials, then the customer will be re-
sponsible for the cost of any necessary repairs. Some problems that are outside the scope of this war-
ranty are:
Warranty service is only applicable within Japan.
However, after-sales service is available for customers outside of Japan for a reasonable fee.
Contact your local Yaskawa representative for more information.
J Exceptions
Any inconvenience to the customer or damage to non-Yaskawa products due to Yaskawa's defective
products whether within or outside the warranty period are NOT covered by this warranty.
D Problems due to improper maintenance or handling, carelessness, or other reasons where
the customer is determined to be responsible.
D Problems due to additions or modifications made to a Yaskawa product without Yaskawa's
understanding.
D Problems due to the use of a Yaskawa product under conditions that do not meet the recom-
mended specifications.
D Problems caused by natural disaster or fire.
D Or other problems not due to defects in Yaskawa workmanship or materials.
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