Problems Receiving Faxes - Xerox DocuPrint C1190 FS User Manual

Problems Receiving Faxes

Symptom
The received fax is blank.
Faxes cannot be received
automatically.
Cause
There may be a problem with the
telephone connection or with the
caller's fax machine.
The caller may have loaded the
pages backward.
The machine is set to receive faxes
manually.
Memory is full.
The telephone line is incorrectly
connected.
There may be a problem with the
caller's fax machine.
8-20
Solving Fax Problems
Solution
Check that the machine can make
clean copies. If it can, have the caller
send the fax again.
Contact the caller.
Set the machine to automatic
reception.
Load paper if it is empty, and then
print the faxes stored in the memory.
Check the telephone line connection.
If it is disconnected, connect it.
Make a copy to check that this
machine is operating correctly, and
then, if the copy was printed correctly,
have the recipient check the condition
of their fax machine.