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Xerox CopyCentre C118 Quick Reference Manual

Xerox copy centre workcentre quick reference guide c118, m118, m118i
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Summary of Contents for Xerox CopyCentre C118

  • Page 3: Quick Reference Guide

    Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 604P08792 MAXIMIZE YOUR PRODUCTIVITY..by taking advantage of all the capabilities of your device. A customer documentation CD was supplied with your product. The CD provides a User Guide including full instructions for optional configurations such as Fax. It also includes a System Administration Guide with instructions to connect the machine to a network.
  • Page 4 See the About License section for detailed information on licensed products. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation.

  • Page 5: Table Of Contents

    Illegal Copies...22 USA ...22 Canada ...23 Other countries ...24 Product Recycling and Disposal...25 Product Overview...27 Identifying the Machine Components ...27 System Controls ...29 Power On/Off...30 Powering On ...30 Powering Off ...31 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Table of Contents...
  • Page 6 1. Load the Documents ...57 2. Select the Features ...58 3. Specify the Destination...59 4. Start the Fax Job ... 60 5. Confirm the Fax Job in the Job Status ...60 Stop the Fax Job ...60 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 7 Inserting the New Drum Cartridge ...79 Replacing the Toner Cartridge ...81 Removing the Old Toner Cartridge...81 Inserting the New Toner Cartridge...82 Problem Solving ...83 Fault Clearance Procedure ...83 Paper Jams ...85 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Table of Contents...
  • Page 8 Fault Codes...98 Output Quality ...107 Xerox Welcome Center ...108 10 Appendix...109 Country Code ...109 Cautions and Limitations...109 Document Jams, Paper Jams, and Paper Out during Copying...109 Registered Data such as Forms ...110 11 Index...111 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 9: Before Using The Machine

    This guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox web site for on-line solutions and support. www.xerox.com If you require further assistance, contact our experts at the Xerox Welcome Center.

  • Page 10: Conventions

    • Paper is synonymous with media. • Document is synonymous with original. • Xerox CopyCentre/WorkCentre 118 is synonymous with the machine. Key Operator Key Operator describes the person who is responsible for hardware maintenance.
  • Page 11 Notes Notes are statements that provide additional information. For example: NOTE: If the document feeder is not fitted to the machine, this feature is not available. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Conventions...

  • Page 12: Related Information Sources

    Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Xerox/Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.

  • Page 13: Warning - Electrical Safety Information

    See data plate on the rear panel for the rated ampere and voltage of this equipment. If the machine needs to be moved to a different location, contact a Xerox Service Representative or your authorized local representative or service support organization.

  • Page 14: Laser Safety Information

    Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Operational Safety Information To ensure the continued safe operation of your Xerox/Fuji Xerox equipment, follow these safety guidelines at all times. Do These: •...

  • Page 15: Maintenance Information

    • Never override or “cheat” any of the electrical or mechanical interlock devices. • Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and contact your local Xerox/Fuji Xerox Service Representative or Service Provider immediately.

  • Page 16: For Consumables

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense. Changes and modifications to this equipment not specifically approved by Xerox/Fuji Xerox may void the user's authority to operate this equipment.

  • Page 17: Regulatory Information

    Regulatory Information CE Mark The CE mark applied to this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/ EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 18 Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service Provider. This applies at any time during or after the service warranty period.
  • Page 19 If your office has specially wired alarm equipment connected to the telephone line, make sure that the installation of this Xerox equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your Telephone Company or a qualified installer.

  • Page 20: Regulatory Information For Rfid

    Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. Regulatory Information for RFID This product generates 13.56 MHz using an Inductive Loop System as a radio frequency identification system device (RFID).

  • Page 21: Canada

    Copier, printer, digital press and fax products must meet energy efficiency and emissions criteria, and exhibit compatibility with recycled supplies. Currently, Environmental Choice more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo Europe...
  • Page 22 “OpenSSL” appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 23 “This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)” The word ‘cryptographic’ can be left out if the rouines from the library being used are not cryptographic related :-). Xerox CopyCentre/WorkCentre 118 Quick Reference Guide About License...

  • Page 24: Illegal Copies

    75% or more than 150% of the linear dimensions of the original. National Bank Currency Federal Reserve Bank Notes Gold Certificates Treasury Notes Fractional Notes Paper Money Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 25: Canada

    3. Exchequer bill paper or revenue paper. 4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Illegal Copies Dependency Status...

  • Page 26: Other Countries

    • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 27: Product Recycling And Disposal

    Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
  • Page 28 1 Before Using the Machine Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 29: Product Overview

    The appearance of the screen on your machine may differ slightly depending on the model and configuration. However, feature descriptions and functionality described here remain the same. For information about available options not described here, visit the Xerox web site or contact your Xerox Sales Representative. Identifying the Machine Components The following diagram shows the standard and optional components of the machine.
  • Page 30 Tray 1. To load paper manually, open Tray 5 (bypass tray). (20lb) paper. Tray 2 is required to install Tray 3 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide (20lb)

  • Page 31: System Controls

    <Speed Dial> <Language> <Log In/Out> <Power Saver> (Green light) Indicates whether the machine is in the power saver Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 25 24 23 22 21 20 19 Allows you to send and receive documents manually. This button works only for faxing with the document feeder;...

  • Page 32: Power On/Off

    Displays the number of One Touch buttons. Flip the panel to access page 1 (001 to 018), page 2 (019 to 036), or page 3 (p01 to p18 for Fax Program). Specifies Speed Dial or the Fax Program at a single touch. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 33: Powering Off

    <RESET> button on the side of the machine. If the GFI has been triggered, the <RESET> button will be in the tripped position. To restore power to the machine, press the <RESET> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Ground Fault Interrupter (GFI)

  • Page 34: Power Saver Modes

    <RESET> button should pop up. If it does, press the <RESET> button. NOTE: If the <RESET> button pops back up when you press it, or if power is not restored by this procedure, contact the Xerox Welcome Center. Power Saver Modes The machine has energy saving features that significantly reduce the power consumption during inactivity.

  • Page 35: Changing The Default Time Settings

    [System Settings] screen using the <Select> button. Press the <Enter> button. Select [Timer Settings] on the [Common Settings] screen using the <Select> button. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Changing the Default Time Settings <Log In/Out> button...

  • Page 36: Modes

    Copy features. Features such as Reduce/Enlarge, Multiple-Up and Mixed Size Originals are available to support all of your copying requirements. <Fax> button <Copy> button <Machine Status> button Xerox CopyCentre/WorkCentre 118 Quick Reference Guide <Log In/Out> button...

  • Page 37: Fax

    Address book, a Fax Program, a Mailbox, or a Bulletin Board. When the Auditron feature is enabled, enter the password for the account displayed on the screen after you press the <Log In/Out> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Modes...

  • Page 38: Job Status

    All Jobs Displays the jobs waiting or suspended, and all finished jobs in the system. The contents of each screen may differ depending on the type or status of the job. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 39: Machine Status

    For more information, refer to the following. Error Information – page 37 Consumables – page 38 Report/List (Non-print Jobs) – page 38 Report/List (Print Jobs) – page 39 Billing Meter – page 41 Print Mode – page 41 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Modes...

  • Page 40: Error Information

    Select [Report/List] on the [Machine Status] screen using the <Select> button. Press the <Enter> button. Select the required option. To print the selected report or list, press the <Enter> button, and then press the <Start> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 41 F Code Settings Prints a report detailing information about the F Code receive settings for the mailboxes registered. The list includes reception information such as the F Code or password, or information about the forwarding destination. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 42 Allows you to print a report or a list of the following print language information. Press the <Enter> button, and then select the required option by selecting [ ] or [ ] using the <Select> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 43: Billing Meter

    Status] screen using the <Select> button. Press the <Enter> button. On-line Sets the printer mode to online. Off-line Sets the printer mode to offline. When offline, the machine cannot receive data or process printing. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Modes...
  • Page 44 • Quantity – Specify the copies to be printed between 1 to 999. • Image Enhancement – Select whether to perform image enhancement. Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 45: Auditron Access Screen

    Press the <Enter> button. Change the settings as required. Press the <Enter> button. If the Auditron feature is enabled, enter a registered password for each account before using the machine. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Auditron Access Screen <Log In/Out> button...

  • Page 46: Recycled Paper

    The use of recycled paper in the machine benefits the environment with no degradation in performance. Xerox recommends recycled paper with 20% post consumer content which can be obtained both through Xerox and other office suppliers. Contact your Xerox representative or go to www.xerox.com for more information on other types of recycled paper.

  • Page 47: Copy

    Document Feeder (ADF) and is used for single-sided scanning, the other types is the Duplex Automatic Document Feeder (DADF) and can scan both sides of a document automatically. The document feeder can hold up to 50 sheets of 81.4 g/m Xerox CopyCentre/WorkCentre 118 Quick Reference Guide (20lb) paper.

  • Page 48: Document Glass

    If you have more than one stack of documents to scan, select [Next Originals] while the current stack of documents is being scanned. This allows you to copy multiple or mixed side documents as one set of data. Also you can change the copy settings for each page. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 49: Select The Features

    NOTE: If the machine remains idle for a set time (determined by the Key Operator), the settings will be reset. For more information, refer to Auto Clear in the Setups chapter on User Guide. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Copying Procedure Constant Velocity Transport Glass...

  • Page 50: Enter The Quantity

    Press the <Start> button. Each document is scanned only once. The number of copies remaining is displayed in the upper right-hand corner of the screen. <Copy> button <Clear All> button <C> button Xerox CopyCentre/WorkCentre 118 Quick Reference Guide <Start> button...

  • Page 51: Confirm The Copy Job In The Job Status

    Job Status screen. To exit the Job Status screen, press the <Job Status> button. Select [Stop (Delete)] using the <Select> button to clear the suspended job. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Copying Procedure <Stop> button <Job Status> button <Select> button...

  • Page 52: Copying Features

    [Paper Supply] on the Copy screen. Select [Paper Supply] using the <Select> button. Select the required option. Press the <Enter> button. NOTE: The <Paper Supply> button on the control panel provides a quick way of using this feature. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 53: Paper Size Screen

    [Paper Type] screen Use this screen to select a paper type for Tray 5 (bypass tray). For more information on the paper types, refer to Paper Type in the Setups chapter on User Guide. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Copying Features...

  • Page 54: Reduce/Enlarge

    Lighten/Darken This feature allows you to adjust the density for copying documents in five levels. Use the <Select> buttons to lighten or darken the density. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 55: Original Type

    Press the < > or < > button to display [Multiple-Up] on the Copy screen. Select [Multiple-Up] using the <Select> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide on the screen by selecting [Darken] or [Lighten] using the Copying Features...

  • Page 56: Sided

    Produces single-sided copies from double-sided documents. Press the <Enter> button to display the [Originals] screen. Select either [Rotate Side 2 Off] or [Rotate Side 2 On] to specify the orientation of the originals. 2 2 Sided Produces double-sided copies from double-sided documents. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 57: Output

    Automatically applies either [Collated] or [Uncollated] for sorting copy output. The [Collated] option is applied when you use the document feeder. When you use the document glass, [Uncollated] is applied. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Landscape images Rotate Side 2 Off...

  • Page 58: Mixed Size Originals

    <Select> button. Select [On] to enable the feature. If you disable this feature and make copies of the mixed size originals, the size of the first page will be the size for all copies. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 59: Fax

    <Select> button while the current stack of documents is being scanned. This allows you to transmit multiple or mixed size documents as one set of data. Also, you can change the fax settings for each page. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 60: Select The Features

    For more information, refer to Auto Clear in the Setups chapter on User Guide. Press the <Fax> button on the control panel. Ensure that the Fax screen is displayed. <Fax> button Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 61: Specify The Destination

    Press the <Dial Pause> button on the control panel before continuing to enter the fax number. When you dial manually, Dial Pause is not required; instead wait for the external dial tone before proceeding. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Fax Procedure <Clear All> button...

  • Page 62: Start The Fax Job

    For more information, refer to Job Status in the Product Overview chapter on page 36. Stop the Fax Job Follow step 1 to manually cancel a fax job during document scanning. After scanning the document, follow steps 2 through 3. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide <Start> button...
  • Page 63 Select [Send] using the <Select> button. Select the job to be canceled by selecting [ ] or [ ]. Select [Details] using the <Select> button. Select [Stop (Delete)] using the <Select> button. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Fax Procedure <Stop> button <Job Status> button...
  • Page 64 4 Fax Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 65: Mail

    <Select> button while the current stack of documents is being scanned. This allows you to scan multiple or mixed size documents as one set of data. Also, you can change the scan settings for each page. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 66: Select The Features

    For more information, refer to Auto Clear in the Setups chapter on User Guide. Press the <E-mail> button on the control panel. Ensure that the E-mail screen is displayed. <E-mail> button Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 67: Specify The Destination

    To resume the same operation, load all the documents again and press the <Start> button. NOTE: If the memory full error occurs, delete unnecessary files. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide E-mail Procedure <Clear All> button <Address Enter/Next>...

  • Page 68: Confirm The E-Mail Job In The Job Status

    Select the job to be canceled by selecting [ ] or [ ] using the <Select> button. Select [Details] using the <Select> button. Select [Stop (Delete)] using the <Select> button. <Job Status> button Xerox CopyCentre/WorkCentre 118 Quick Reference Guide <Stop> button...

  • Page 69: Print

    You can paste them all together to make one large poster. Booklet Creation Creates a document with the pages in the correct order to make a booklet when the document is folded. Transparency Separator Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 70 Information about print features for UNIX and Macintosh computers is provided separately. Refer to the following documentation for procedures on sending print jobs. • UNIX - System Administration Guide • Macintosh - PostScript User Guide Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 71: Paper And Other Media

    Depending on the machine configuration, up to four paper trays will be available excluding Tray 5 (bypass tray). NOTE: If the machine is processing a job, do not open the active paper tray. Pull out the paper tray towards you. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 72 Feeding the perforated side edge first might cause paper jams If the paper guides have been moved, slide the guides to just touch the edge of the paper. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 73: Tray 5 (Bypass Tray)

    However, when loading C5-size envelopes, set the LEF so that the edge with the flaps is facing toward you. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Loading Paper Short edge feed...

  • Page 74: Auto Tray Switching

    • Re-wrap partly used packages of paper. NOTE: Paper should not be stored in the paper trays. Supported Paper Sizes and Types This section lists the sizes and types of paper that can be used with the machine. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 75: Supported Paper Sizes

    B4 SEF Executive 184.2 Executive 266.7 11 × 17” 279.4 A3 SEF 3.5 × 5.5” 88.9 Post Card 152.4 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide European Countries, the Latin American Countries Tray 5 Length Tray Duplex Tray (Bypass (mm) 1–4 1–4 Tray) 215.9...
  • Page 76 Tray 1–4 (Bypass Tray) 89 to 297 mm 3.5 to 11.7” Not available 98 to 432 mm 3.9 to 17.0” Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Canada and the United Middle and Near East States Countries Tray 5 Tray 5...

  • Page 77: Supported Paper Types

    • Depending on the operating environment, certain types of Heavyweight 2 paper may not feed into the machine properly or print quality may be negatively affected. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Tray 1 Tray 2, 3, 4 Supported Paper Sizes and Types...
  • Page 78 7 Paper and Other Media Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 79: Maintenance

    Ordering Supplies The drum cartridge and the toner cartridge are available for the machine. To obtain supplies, contact your Xerox Sales Representative, giving your company name, the product number and its serial number. Use the space below to record the telephone number.

  • Page 80: The Control Panel And Screen

    Removing the Old Drum Cartridge Pull the front cover towards you to open Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up the release lever. Part Number 13R589 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 81: Recycling The Drum Cartridge

    Recycling the Drum Cartridge The drum cartridge is designed to be re-manufactured. To recycle used drum cartridges, return them to Xerox in the original packaging. Return labels are included with each new cartridge. Inserting the New Drum Cartridge Remove the new drum cartridge from the box.
  • Page 82 Pull out the cartridge tape completely without breaking it. Push the cartridge again so that it is correctly placed. Close Cover A until it latches and then close Tray 5 (bypass tray). Handle Tape Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 83: Replacing The Toner Cartridge

    Pull the front cover towards you to open Hold the toner cartridge and pull it out slowly. NOTE: Hold the empty cartridge away from you to avoid spilling any toner residue. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Replacing the Toner Cartridge Part Number 6R1179...

  • Page 84: Inserting The New Toner Cartridge

    Shake the cartridge up and down about 5 times gently to loosen up the toner inside. Place the cartridge in position as shown and slide it into the machine until it clicks. Close the front cover. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 85: Problem Solving

    Refer to the information contained in this chapter to resolve any problem solving issues. In addition, the Online Support Assistant (used by Xerox Customer Support staff) offers solutions for issues, such as error codes, print quality, software installation, and more.
  • Page 86 Refer to Report Settings in the Setups chapter on User Guide. NOTE: If the sender's fax number is not set on the machine of the sender, the Recipient column of the Power Off Report may be blank. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 87: Paper Jams

    Paper Jams in Exit – page 89 Paper Jams in Trays 1, 2, 3, and 4 (2–4 are Optional) – page 90 Paper Jams in Tray 5 (Bypass Tray) – page 90 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Paper Jams Document Exit...

  • Page 88: Paper Jams In Cover A

    A2 in the direction of the arrow to open the fuser unit cover. Rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 89 A2. NOTE: Do not touch the fuser unit because it may be hot. Close the Cover A until it latches, and then close Tray 5 (bypass tray). Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Paper Jams...

  • Page 90: Paper Jams In Cover B

    Paper Jams in Cover C Follow the steps below to clear paper jams in Cover C. Open Cover C while lifting up the release lever. Remove the jammed paper. Close Cover C until it latches. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 91: Paper Jams In Cover D

    Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up the release lever. Remove the jammed paper. Close Cover A until it latches, and then close Tray 5 (bypass tray). Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Paper Jams...

  • Page 92: Paper Jams In Trays 1, 2, 3, And 4 (2-4 Are Optional)

    Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Paper Jams in the Document Feeder Cover Pull up the knob to open the document feeder cover completely. Knob Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 93: Paper Jams In The Document Exit

    If the jam is still not cleared, lift the entire document feeder to inspect underneath. Paper Jams in the Document Exit Follow the steps below to clear document jams in the exit. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Document Jams Lever...
  • Page 94 Lift up the document feeder tray in the direction as shown. Remove the jammed document slowly while holding the document feeder tray. Close the document feeder tray, and then close the document feeder cover. Knob Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 95: Troubleshooting Tables

    The machine does not display one of the paper trays as one of the Paper Supply selections. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Symptom • Check the power cord. • Check that the power switch is pressed to •...
  • Page 96 • Select a required paper tray. To restart the • Load the correct sized paper in the Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Recommendation available memory. delete unnecessary files. available memory.
  • Page 97 Blank output Streaks, solid or dotted lines, or spots Paper delivered to an output tray is not properly stacked up. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Symptom • Follow the steps below 1. Open the paper tray. 2. Move the paper tray guides away from the 3.
  • Page 98 • Replace the toner cartridge. • Check the quality of the documents. • If the image is lighter near the borders, set • Replace the drum cartridge. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Recommendation lighter or darker setting. improves. darker setting.
  • Page 99 Image loss Misfeeds in the Tray 5 (bypass tray) Jams in the document feeder Paper jams Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Symptom • Load fresh paper. • Check the quality of the documents. • Set the [Lighten/Darken] feature to a •...

  • Page 100: Fault Codes

    • Check the original size of the documents. • Check the Received Settings in the Fax • Refer to Receive Settings in the Setups Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Recommendation Load paper in Trays 1, 2, 3 and 4 seam side up.
  • Page 101 33xxxx 45xxxx 46xxxx 47xxxx Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Description and Corrective Action Reload and send the document again or the remote machine sent a polling request when it should have sent a document. Ask the other party to set the document on their machine and send it to your machine.
  • Page 102 Description and Corrective Action Check the remote machine or the telephone line. If an error cannot be resolved, contact the Xerox Welcome Center. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 103 9909xx 9Axxxx 9A09xx 9Cxxxx 9C02xx 9C07xx Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Description and Corrective Action Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 104 Description and Corrective Action Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 105 S10016 S10020 S10021 S10022 S10023 S10024 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Description and Corrective Action Turn the power off and on. If the error cannot be resolved, contact the Xerox Welcome Center. Job successful. Job failed. Turn the power off and on. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 106 PCL command. An error occurred while printing job. Instruct the machine to print again. If an error cannot be resolved, contact the Xerox Welcome Center. The print language could not be selected. Select print language. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 107 016-758 016-759 016-760 016-761 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Description and Corrective Action An unsupported command was detected. To print again, check the print data and delete the command that caused the error. The form specified in the emulation setting is not registered in the host computer.
  • Page 108 Paper jam is occurred in the paper tray. Refer to Paper Jams on page 85. Paper jam is occurred in the duplex kit. Refer to Paper Jams on page 85. Paper jam is occurred in the paper tray. Refer to Paper Jams on page 85. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

  • Page 109: Output Quality

    • Follow regular maintenance schedules for cleaning areas, such as the document glass, CVT glass and output trays. Refer to the Maintenance chapter on page 77. Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Description and Corrective Action Paper jam is occurred in the duplex kit. Refer to Paper Jams on page 85.

  • Page 110: Xerox Welcome Center

    The Serial Number will be displayed. NOTE: The serial number is also found on the metal plate on the left side of the machine behind Cover A. For more information, refer to Xerox Welcome Center in the Before Using the Machine chapter on page 7.

  • Page 111: Appendix

    10 Appendix Country Code You may be required to change the country code to set the followings. • Paper size • Daylight savings • Date and time format • Fax connection approvals For more information on the country code, refer to Country Code (ISO) in the Setups chapter on User Guide.

  • Page 112: Registered Data Such As Forms

    10 Appendix Registered Data such as Forms Registered data such as forms are stored in volatile memory. Therefore, the data will be lost if the power supply to the machine is interrupted.

  • Page 113: Index

    Control Panel ...27 Copy ...45 2 Sided ...54 features ...50 Lighten/Darken ...52 Mixed Size Originals ...56 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Multiple-Up ... 53 Original Type ... 53 Output ... 55 paper supply ... 50 Procedure ... 45 Reduce/Enlarge ... 52 Cover A ...
  • Page 114 Start button ... 30 Stop copy jobs ... 49 E-mail jobs ... 66 fax jobs ... 60 Stop button ... 30 System controls ... 29 Toner Cartridge ... 81 Transmitting indicator ... 29 Tray 1 ... 27 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 115 Tray 1 to 4 ...28 Tray 2 ...27 Tray 3 ...27 Tray 4 ... 27 Tray 5 ...27 Troubleshooting Tables ...93 Uncollated output ...56 Xerox Welcome Center ... 7 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 116 11 Index Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

This manual is also suitable for:

Workcentre m118Workcentre m118i

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