HP StorageWorks MSL5000 series User Manual page 172

Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
Cannot write to tape.
Cannot load the cleaning cartridge.
Connections
Changed the drive SCSI ID, but the new
ID is not recognized by the host
computer.
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Check the write-protect tab on the tape to assure
write-enabled status.
Ensure that the application software does not have the
write-protect setting activated.
Check the host device file system access permissions.
Verify that you are using the correct tape type for your
drive technology.
Try a new tape.
SDLT drives can read DLT4000, DLT7000, DLT8000,
and DLT1 media but cannot write to them.
Caution:
not put the tape in question into another drive,
since damaged tapes can damage drives.
Ensure you are using an approved cleaning cartridge
for your drive type.
Verify that the reserved cleaning slot is set up correctly
and that the cartridge is in the correct slot. The slot
numbering may be affected when manually loading a
magazine, changing the number of mail slots, or
using the default numbering scheme which begins
with zero.
Contact your authorized service provider.
Check that all SCSI devices on the same bus have
different ID numbers.
Reboot the host.
Check for proper cabling and termination.
Contact your authorized service provider.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Solution
During the troubleshooting process, do