Getting Help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our website: http://www.hp.com/support.
HP Technical Support
Note:
Call technical support at the nearest location. Telephone numbers for worldwide
technical support are listed on the HP website under support:
http://www.hp.com/support.
Be sure to have the following information available before calling:
HP Storage Website
The HP website has the latest information on this product, as well as the latest
drivers. Access storage at: http://www.hp.com/products/tapestorage. From this
website, select the appropriate product or solution.
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
For continuous quality improvement, calls may be recorded or monitored.
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Name and revision of application software
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the HP website for locations and telephone numbers:
http://www.hp.com/support.
About this Guide
17