Tray 1 Paper is Low
The printers front panel displays "Tray 1 Paper is Low" when paper tray is full. Tray
1 has been inspected for defects. Printer power has been cycled and the error still
appears.
Troubleshooting Reference Table
Applicable Parts
Low Paper Sensor, PL 3.3.4
Low Paper Lever, PL 3.2.7
Troubleshooting Procedure Table
Steps
Actions and Questions
1
Fill the paper tray with paper to the fill
line.
Does the error still appear?
2
Check the following for evidence of fault
or damage:
Low Paper; No Paper Sensor PL 3.3.4
No Paper Actuator, PL 3.3.5
3
Use service diagnostics to test the Tray 1
Low Paper Sensor.
Do the sensor and actuator function
properly?
4
Does the printer function correctly after
replacing the Motor Driver Board?
5
Troubleshoot using the Paper Tray wiring
diagrams
Does the printer function correctly after
replacing any defective parts?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Paper Tray 1" on page 354
Yes
Go to step [2].
Replace the parts
concerned.
Replace the
Engine Control
Board, RRP 12.7.
Complete
Complete
No
Complete
Go to step [3].
Go to step [4].
Go to step [5].
Replace the
Engine Control
Board, RRP 12.7.
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