Troubleshooting
This section is for troubleshooting electrical, system power-up, print-quality, media
jams and paper path problems. For information on troubleshooting error codes, hard
stop and fatal errors, refer to the section "Error Messages and Codes" on page 17.
Troubleshooting is ordered as follows:
Contents
System power-up and POST
System Boot Sequence
Power On Self Test (POST)
Power Supply and Printer Malfunctions
Printer does not come to Ready
Front Panel Troubleshooting
AC Power Supply Troubleshooting
DC Power Supply Troubleshooting
Media Jams and the Paper Path
Media based problems
Multiple-sheet pick
Mis-pick
Skewed Image
Damaged prints
Fuser Jams
Exit Jams
Operating System and Application Problems
Networking Problems
Print-Quality Problems
Isolating Print Quality Problems
Repeating Defect Identification Chart
Using the 'Print Engine' only test print
Light Prints
Light Print in only one color
Blank Prints
Solid Black Prints
Dirty Prints
Troubleshooting
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