Visiting Your Dealer; Obtaining A Navigation Update Dvd - Honda Ridgeline Navigation Manual

Visiting Your Dealer

We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occationally you may run into a
specific issue that you cannot find in the
book. You may save yourselft a trip to
the dealer by first consulting the
following resources:
• The Troubleshooting section (see
page 114)
• The Frequently Asked Questions
(FAQs) section (see page 108)
• The navi FAQs found on the on-line
DVD order site (see "Obtaining a
DVD")
• For detailed questions regarding
audio or other systems that interact
with the navigation system, see the
main vehicle Owner's manual, or
Quick Start Guide
• Call Honda Customer Relations (see
"Honda Automobile Customer
Service")
• For database or POI issues, follow the
guidelines in the "Reporting Errors"
section (see page 96)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service writer. This way, the service
writer can document the issue for the
factory to allow more efficient
troubleshooting. Some issues may at
first seem random but you may notice a
pattern, like it only occurs when you
enter some specific address, or when
driving on a certain road, or just when it
is cold. This information is very useful
to the service writer. Be patient, the tech
may be unfamiliar with your specific
issue.
Customer Assistance
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291- 4675. You can also order
on-line by going to www.honda.com
and selecting "Honda Automobiles",
entering "navi" into the "Type a
question" field, clicking "right here"
under "Order the Satellite Navigation
DVD", and selecting "Order Navigation
DVD".
NOTE:
DVDs are not available at your dealer.
However, the dealer may order a DVD
for you as a courtesy. There is no
program for free DVD updates.
Navigation System
97