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Troubleshooting

Screen Error Message
Navigation system is unable to acquire a proper GPS signal.
Navigation unit door is open or No DVD disc is inserted.
Please check system.
No DVD disc. Please check system.
Display temp is too high. System will shut down until display
cools down.
DVD disc reading error (unformatted). Please consult your
dealer.
Route has not been completed. Please try again from a
different location.
No alternate route found. Original route will be followed.
This destination cannot be found in database.
Please operate climate control after starting engine.
*
If the error persists, or is shown for a wide area, see your dealer.
114 Navigation System
Make sure there is nothing on the dash blocking the GPS antenna (after-
market metallic window tinting or after-market devices placed on the dash,
like radar detectors, cell phones, or loose items). If there is not, move the
vehicle to an open space away from tall buildings, trees, etc.
Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 98).
Check that the navigation DVD disc is inserted with the label side up (see
page 98). If the problem persists, see your dealer.
This message will appear briefly when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a Navigation DVD (white colored label). The system cannot
read other mapping databases or video DVDs. If the problem persists, see
your dealer.
This message will appear when you are routing to or from a place (new
area) that is not in the database. Try planning a different route to or from a
different location.*
No alternative route method was found. The original route method will be
used.*
The destination was not found in the database. Try another destination
nearby, or select the destination with the joystick.*
The engine needs to be running in order to operate the climate control.
Solution

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