Printer - EUROCOM 888E DREAM MACHINE User Manual

Troubleshooting

Printer

Problem
The printer cannot
be added to the
system or will not
work.
8
8 - 22 Printer
Possible Cause
The printer power is off or the
printer is not correctly
connected to the computer.
The printer is not turned on,
or has an internal problem.
There is no paper in the
printer, or the paper is
incorrect for the settings
designated in your software.
The printer driver is not
installed or is configured
incorrectly.
Possible Solution
Check all connections and cables and then try to
reinstall the driver.
Make sure the printer is on. You may refer to the
printer's manual for instructions on printing a "self-test"
page (a "self-test" page will print regardless of
computer connections and is a means of insuring that
the printer is actually working).
Put more paper in the printer (also fan the paper to
make sure it doesn't stick together and cause a paper
jam) and check the paper size matches your
software's "print" settings.
Check that the printer is properly installed and
configured (correct port etc.). Also check that you
have installed the latest driver compatible with your
OS (updated drivers are usually available for
download from the printer manufacturer's website).