Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Infor- mation contained herein is for reference only and does not constitute a commitment on the part of the man- ufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Preface FCC Statement (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Preface IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer. • Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifi- Power Safety cations, consult your service representative or local power company.
Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the com- puter. • Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode. • Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.
Preface Cleaning Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.
Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
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Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshoot- ing, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
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Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
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Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
Preface Contents LCD Panel ............1-8 Microphone ............ 1-8 Notice ................I LED Power & Communication Indicators ..1-8 Trademarks ............I LED Status Indicators ........1-8 FCC Statement ...........II Hot-Key Buttons ..........1-8 Instructions for Care and Operation ....IV Close Cover Switch ........
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Preface Security Lock Slot ........1-15 Battery ..............2-3 TV Tuner Module (Optional) .......1-15 Recharging the Battery with the AC Adapter ..2-3 Rear View ...............1-16 Proper handling of the Battery Pack ....2-3 Vent ..............1-16 Turning on the Computer ......... 2-4 DC-In Jack ............1-16 LED Indicators ............
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Preface Adding a Printer .............2-24 Hibernate ............3-20 USB Printer Install Instructions: ....2-24 Configuring the Power Button ......3-21 Parallel Printer Install Instructions: ....2-24 Battery Information ..........3-22 New Battery ..........3-22 Advanced Controls ......3-1 Battery Life ..........3-22 Overview ..............3-1 Battery FAQ .............
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Preface Infrared Controller (Win2000) .......4-8 Wireless LAN (WinXP) ....... 4-16 Hot-Key (Win2000) ........4-8 BIOS Utilities .......5-1 Modem (Win2000) .........4-8 Overview ..............5-1 AutoMail (Win2000) ........4-9 The Power-On Self Test (POST) ......5-2 Aver TV Studio II - Optional (Win2000) ..4-9 Failing the POST ..........
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Preface Upgrading and Adding New Hardware/Software ..8-5 Power ................8-7 Display ..............8-9 Boot Password ............8-10 Audio & CD Device ..........8-11 Keyboard ..............8-12 Operation ..............8-13 Modules ..............8-14 Appendix A. Specifications - Model A Appendix B. Specifications - Model B XVIII...
Introduction Chapter 1: Introduction Overview Notes Check the light colored This manual refers to the hardware and essential software required to run your boxes with the mark notebook computer. Depending on how your system is configured, some or all above to find detailed of the features described may already be set up.
Introduction Warning Boxes No matter what your level please pay careful attention to the warning and safe- ty information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface . Not Included Operating Systems (e.g. Windows 2000 Professional, Windows XP etc.) have their own manuals, as do applications (e.g.
Introduction Quick Start Guide This guide assumes that you are already familiar with computers and can tell Peripheral Devices at a glance what and where all the key components are. If you are not that com- fortable with this type of device, then please refer to the following pages, Please note that pe- which give an overview of the system.
Introduction System Map Your computer has a lot of built-in features. Most of these are enabled by your operating system. Further explanations of the various subsystems are covered in the chapter or pages indicated. Getting to Know Your Computer The following graphics will help you to become familiar with the basic func- tions, and to learn the location of the various ports and components of your computer.
Introduction Model Differences This notebook series includes two different model types according to the spec- ifications and designs. You can identify if your computer is Model A or B by checking Table 1 - 1 “Model Difference” below. See the pictures in Figure 1 for the design differences.
Introduction Top View Figure 1 - 1 Top View with LCD Panel Closed LCD Latches LED Power & Communication Indicators Model A Model B To open the LCD display: Place the computer on a stable surface. Move the LCD latches in the direction of the arrows to release the top cover.
Introduction Top View with LCD Panel Open Figure 1 - 2 Top View with LCD Panel Open Optional PC Camera LCD Panel Built-In Microphone LED Power & Communication Indicators LED Status Indicators Hot-Key buttons Close Cover Switch Power Button Keyboard 10.
Introduction LCD Panel The computer comes with a 15.0" OR a 17.0" TFT (Liquid Crystal Display) screen, depending upon the configuration purchased. See “Model Differenc- es” on page 1 - 5 for details. Microphone Record on your notebook computer with the built-in microphone. LED Power &...
Introduction Close Cover Switch This switch acts as a sensor to tell when the LCD Panel is closed. When this LCD cover sensor is activated, the default setting of your operating system’s power scheme sends the computer into a power saving state (see Figure 3 - 15 on page 3 - 21).
Introduction TouchPad & Buttons The pointing device features a sensitive glide pad for precise movements. It functions the same way as a two-button mouse. The right TouchPad button is the same as the right mouse button; the left TouchPad button is the same as the left mouse button.
Introduction Front View Figure 1 - 3 Front View Model A LCD Latches Consumer Infrared Transceiver Model B (functions with optional TV Tuner) Mini-IEEE 1394 5 6 7 Port S/PDIF Out Port Microphone-In Jack Headphone/ Mini-IEEE 1394 Speakers-Out Jack Infrared The Mini-IEEE 1394 port only supports SELF POWERED IEEE 1394 devices.
Introduction S/PDIF Out Port This S/PDIF (Sony/Philips Digital Interface Format) Out Port allows you to connect your DVD-capable PC to a Dolby AC-3 compatible receiver for “5.1” or ‘dts’ surround sound. Microphone-In Jack Record on your notebook computer with an external microphone. Headphone/Speakers-Out Jack Headphones or speakers may be connected through this jack.
Introduction Left Side View Figure 1 - 4 Model A Left Side View Optical Device Bay 3 * USB 2.0/1.1 Ports Model B 3-in-1 Card Reader for SD/MS & MS Pro/MMC PC Card Slot Optical Device Bay PC Card Slot Eject Button The optical device bay will contain a 5.25"...
Introduction USB 2.0/1.1 Port These USB 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
Introduction Right Side View Figure 1 - 5 Right Side View Model A Security Lock Slot Model B only - TV Tuner Module (Optional) Model B Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store.
Introduction Rear View Figure 1 - 6 Rear View Vent 6 7 8 DC-In Jack Serial Port Parallel Port External Monitor (VGA) Port 6 7 8 S-Video-Out Port PS/2 Type Port RJ-11 Phone Jack RJ-45 LAN Jack Overheating To prevent your computer from overheating make sure nothing blocks the vent/fan outlet while the computer is in use.
Introduction Serial Port Connect a serial type mouse to this port. Printer/Parallel Port This port supports ECP (Extended Capabilities Port) and EPP (Enhanced Par- allel Port). External Monitor (VGA) Port Connect an external VGA monitor (CRT) to this port to allow dual video or simultaneous display on the LCD and external VGA monitor (see “Display Devices”...
Introduction RJ-11 Phone Jack This port connects to the built-in modem. You may plug the telephone line di- rectly into this RJ-11 telephone connection. Note: Broadband (e.g. ADSL) modems usually connect to the LAN port. RJ-45 LAN Jack This port supports LAN (Network) functions. Note: Broadband (e.g.
Introduction Bottom View Figure 1 - 7 Bottom View Vent/Fan Outlets Battery Cover Hard Disk, Modem, Bluetooth, & WLAN Cover CPU & Memory (RAM) Socket Cover Model B only - Model A Model B Sub Woofer Model B only - TV Tuner (Optional) The CPU is not a user serviceable part.
Introduction Vent This enables airflow to prevent the notebook from overheating. Battery “Battery Information” on page 3 - 22 for instructions on battery use and care. Hard Disk Drive The internal hard disk drive is used to store your data. See information on page 6 - 4 for information on upgrading/replacing your hard disk drive.
Introduction Wireless LAN (Network) & Bluetooth Modules Your notebook computer may have an optional Wireless Network module and/or optional Bluetooth module(s). If included, the antenna and other com- Wireless Device ponents are not externally visible (check with your service representative). If Operation Aboard your configuration includes either wireless module, make sure you install the Aircraft...
Using The Computer Chapter 2: Using The Computer Overview To learn more about using your computer, please read this chapter. This chapter includes: • The Power Sources • Turning on the Computer • The LED Indicators • Auto Mail Checker •...
Using The Computer The Power Sources The computer can be powered by either an AC adapter or a battery pack. Power Button as Standby or Hibernate AC Adapter Button Use only the AC adapter that comes with your computer. The wrong type of If you are using a fully AC adapter will damage the computer and its components.
Using The Computer Battery The battery allows you to use your notebook computer while you are on the road or an electrical outlet is unavailable. Battery life varies depending on the Battery Removal applications and the configuration you're using. To increase battery life, let We recommend that the battery discharge completely before recharging (see “How do I com-...
Using The Computer Turning on the Computer Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel. Shutdown Note that you should When the computer is on, you can use the power button as a Standby/Hiber- always shut your com- nate/Shutdown hot-key button when it is pressed for less than 4 seconds puter down by choos-...
Using The Computer LED Indicators There are two sets of LED indicators (LED Status Indicators and LED Pow- er & Communication Indicators) on your computer that will display helpful information about the current status of the computer. The LED Power & Communication Indicators are also visible when the top of your computer is closed.
Using The Computer LED Power & Communication Indicators Icon Color Description Communication Green The computer is on Conflict Blinking Green The computer is in standby mode Do not try to use the Orange The battery is being charged Wireless LAN module Bluetooth Green The battery is fully charged...
Using The Computer Auto Mail Checker After you have installed the driver for the Auto Mail program (see “What to Install” on page 4 - 1) you may then configure it to give you notification when you receive new mail. You must be online to receive this notification (note that this program only supports the POP3 protocol), and your default mail program does not need to be open.
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Using The Computer You may then configure the options for your mailserver, name, password, pro- gram and method(s) of notification. Note Check with your Inter- net Service Provider, network administrator or Mail Service provid- er for details on what to put on these pages.
Using The Computer Special Group You may add the e-mail addresses of those you wish to assign to your special group here. The Mail LED will then blink fast when mail is received from members of this group, if LED notification is enabled in the control panel (Figure 2 - Figure 2 - 3 Special Group Setup...
Using The Computer Hard Disk Drive The hard disk drive is used to store your data in the notebook computer. The hard disk can be taken out to accommodate other 2.5" IDE hard disk drives Power Safety with a height of 9.5 mm. Before attempting to access any of the inter- The hard disk...
Using The Computer Optical Device The optical device bay will contain a 5.25" CD-ROM/DVD type optical de- vice. The actual device type will depend on the option you purchased (see Sound Volume Adjustment “Storage” on page A - 2). The CD Device is usually labeled “Drive D:”, and may be used as a boot device if properly set in the BIOS (“Boot Menu”...
Using The Computer Handling CDs or DVDs Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CD- CD Emergency Eject ROMs/DVD-ROMs can be accessed. If you need to manually Remember to: eject a CD (e.g.
Using The Computer DVD Regional Codes DVD region detection is device dependent, not OS-dependent. You can select your module’s region code 5 times. The fifth selection is permanent. This can- not be altered even if you change your operating system or you use the module in another computer.
Using The Computer Changing DVD Regional Codes Go to the Control Panel in WindowsXP/Windows 2000 and double-click Sys- tem > Hardware (tab), click Device Manager, then click the + next to DVD/ CD-ROM drives. Double-click on the DVD-ROM device to bring up the Properties menu, and select the DVD Region (tab) to bring up the control panel as seen in “DVD Regional Codes (Windows XP)”...
Using The Computer PC Card Slot The computer is equipped with a PCMCIA 3.3V/5V slot for one type II PC Card. Make sure you install the driver for the PC Card (see “What to Install” on page 4 - Inserting and Removing PC Cards •...
Using The Computer Hot-Keys The computer has two sets of Hot-Keys, three Hot-Key buttons on the com- puter, and the function key combinations on the keyboard. Hot-Key Buttons These keys access the internet, e-mail or a user-defined application with one quick button press.
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Using The Computer To configure and specify an application for Application 1 (the default Hot- Key setting is for the CD Player/Media Player application), you must follow the instructions below. Application.exe Right click the Hot-Key driver icon in the taskbar and the following You will need to locate menu will appear.
Using The Computer Function Keys and Numeric Keypad Function Keys Other Keyboards On the bottom-left of the keyboard is the Fn key or Function key. The Fn key allows you to change operational features instantly. To use the functions press If your keyboard is damaged or you just and hold the Fn key, then press the appropriate function key (F3 - F12 etc.)
Using The Computer Numeric Keypad For Model A only - The keyboard has an embedded numerical keypad for easy numeric data input. The numeric keys are highlighted by a yellow type- Special Characters face. Some software appli- cations allow Activate the Number Lock feature by pressing and holding the Fn key, then number-keys press the NumLk key at the top right of the keyboard.
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Using The Computer For Model B only - The keyboard includes a numerical keypad (on the right side of the keyboard) for easy numeric data input. Activate the Number Lock feature by pressing the Num Lk key at the top right of the keyboard.
Using The Computer TouchPad and Buttons/Mouse The TouchPad is a device for pointing (controlling input positioning) on the computer’s display screen by sensing finger movement, and downward pres- Mouse Driver sure. It is an alternative to the mouse, however, you can also add a mouse to If you are using an ex- your computer either through the PS/2 port, or one of the USB ports.
Using The Computer Configuring the TouchPad and Buttons Once you have installed the TouchPad driver for the Windows XP OS (see “What to Install” on page 4 - 1) you can configure the functions from the Mouse Properties control panel by double-clicking the TouchPad icon the taskbar, or by going to the Mouse control panel in Windows (Start menu and point to Settings and click Control Panel, then double-click the Mouse icon).
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Using The Computer Easy Launcher Add programs to the menu from the Others Mouse Properties control panel. Click on Set- tings Easy Launcher to get the settings options. Click the New button WinXP Only and browse to any pro- grams you wish to add to the menu.
Using The Computer Adding a Printer The most commonly used peripheral is a printer. Most current printers have a USB interface, however parallel interface printers are still very common. The following conventions will help you to add a printer, but it is always best to refer to the printer manual for specific instructions and configuration options.
Advanced Controls Chapter 3: Advanced Controls Overview This chapter covers: Drivers • Advanced Video Controls • Power and Battery Management Features You are unable to use • Configuring the Audio System most advanced con- trols until the neces- • Configuring the Infrared settings for FIR sary drivers utilities are properly in-...
Advanced Controls Advanced Video Controls This section is about making adjustments for the LCD, and switching display devices. Protecting the LCD Opening the LCD Do not allow any for- As you open the lid, adjust it so you can look at the screen straight on, without eign objects (i.e.
Advanced Controls Video Driver Controls The video interface lets you change the screen resolution and color output to whatever is most comfortable/efficient for you. This is a matter of hardware, Screenshots video memory and the driver for your operating system. The driver interface All screenshots in this shows the available options (see “Model Differences”...
Advanced Controls Making Adjustments for the Display The higher the resolution you set the LCD for, the more information the LCD can display on screen. To change the LCD’s resolution and color depth go to Screen Resolution/ the Display Properties control panel in Windows: Screen Area Note You may set the reso- Click Start, point to Settings (or just click Control Panel from the Start...
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Advanced Controls Figure 3 - 3 Advanced Display Properties ATI Mobility Radeon 9700 Series Properties You can also access ATI Mobility Radeon Properties right- clicking the ATI icon in the taskbar. Open the Display Properties control panel and click the Advanced (button) Point to Settings and to bring up the ATI Mobility Radeon 9700 Series Properties tabs.
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Advanced Controls Figure 3 - 4 ATI Mobility Radeon 9700 Properties Tabs Help Menu Help Menus Right-click on almost any item in the tabs to bring up the “What’s This?” button. Click “What’s This?” button to bring up the help menu. 3 - 6 Video Driver Controls...
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Advanced Controls Access the menus from ATI taskbar to get further help on display options, TV options etc. Right-click the ATI icon in the taskbar and point to Help or Troubleshooting (Figure 3 - 5). You can also switch between the displays and go to the ATI Mobility Radeon 9700 Series Properties.
Advanced Controls Display Devices Besides the built-in LCD, you can also use an external VGA monitor or TV/ HDTV as your display device. A VGA monitor connects to the external mon- Figure 3 - 6 itor (VGA) port a TV/HDTV (HDTV’s require an HDTV converter) to the S-Video Out port Rear View Using the Driver to...
Advanced Controls Display Options The display devices must be enabled, then configured to your requirements. TV Support The following are the display options: The built-in LCD. You cannot set your flat panel display and An external monitor connected to the VGA port. TV to the same display A TV/HDTV (HDTV’s require an HDTV converter) connected to the S-Video mode.
Advanced Controls Enabling Other Displays Other displays are enabled from Display in the ATI Mobility Radeon 9700 Series Properties Window (see Figure 3 - 7 Primary & Clone Displays Attach your external monitor to the external monitor (VGA) port (or TV/ The Primary display in HDTV to the S-Video Out port), and turn it on.
Advanced Controls Clone Mode Clone Mode simply shows an exact copy of the Primary display desktop on the other display(s). This mode will drive multiple displays with the same con- Display Data Channel tent. Use this feature to display the screen through a projector for a presenta- Information tion.
Advanced Controls Extended Desktop Mode The system supports Extended Desktop (the LCD and a monitor showing dif- ferent views) in multiple display environments in Windows XP (this mode is NOT supported in Windows 2000) . An Extended Desktop creates a desktop spanning multiple displays and acts as a large workspace.
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Advanced Controls 11. In the example shown in Figure 3 - 9 the primary monitor is on the left, the other display is on the right. Click either the Display pop- up menu, or click the icon for the appropriate display. Figure 3 - 9 Then click the tick box to ex- Extended Desktop...
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Advanced Controls 13. One display will be set to 1 (Primary), and the other to 2 (Clone). The displays may be switched as long as one as set to Primary. Figure 3 - 10 Displays Tab (Extended Desktop Mode) 14. To switch from Extended Desktop mode back to Clone mode, first uncheck the tick box to disable the Extended Desktop (via the settings tab in the Display Properties control panel) and click Apply (see “Extended Desktop...
Advanced Controls Enabling TV Display To display desktop images on a TV/HDTV display, connect the TV to your computer by using an S-Video cable from the TV to the S-Video Out port on TV Format the computer (see Figure 3 - 6 on page 3 - 8).
Advanced Controls Power Management Features To conserve power, especially when using the battery, your notebook comput- er uses the ACPI power management system. Power management conserves OS Note power by controlling individual components of the computer (the monitor and Power management hard disk drive) or the whole system.
Advanced Controls Enabling Power Options Power Options are enabled through the control panel in your Windows sys- tem (Power Options). With other operating systems you may have power management available, so check your documentation. Figure 3 - 12 Power Options Control Panel You may conserve power through individual components or throughout the whole system.
Advanced Controls Power Schemes You can set your computer to conserve power through individual components Power Schemes & by means of Power Schemes. Each scheme will also adjust the processor per- CPU Performance formance of your machine in order to save power (see sidebar). The settings Windows Power for each scheme can be adjusted to set the monitor to turn off after a specified...
Advanced Controls Conserving Power (System) With this function you can stop the notebook’s operation and restart where you left off. This system features Standby and Hibernate sleep mode levels (Hibernate mode will need to be enabled by clicking the option in the Hiber- nate tab in the Power Options control panel - Figure 3 - 14 on page 3 - 20).
Advanced Controls Standby Standby saves the least amount of power, but takes the shortest time to return to full operation. During Standby the hard disk is turned off, and the CPU is System Resume made to idle at its slowest speed. All open applications are retained in memo- system ry.
Advanced Controls Configuring the Power Button The power button may be set to send the computer in to either Standby or Hi- bernate mode. In Standby mode, the LED will flash green, and in Hi- bernate mode the LED will be off. If you are in a power saving mode set to save power through individual components (e.g.
Advanced Controls Battery Information Please follow these simple guidelines to get the best use out of your battery. Caution New Battery Danger of explosion if Always completely discharge, then fully charge, a new battery before using it battery is incorrectly (see “Battery FAQ”...
Advanced Controls Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. Conserving Battery We recommend that you do not remove the battery yourself. If you need to re- Power move the battery for any reason see “Battery Removal Process”...
Advanced Controls Configuring the Audio System For Model B only - To setup the computer’s audio system in 6-Channel mode, follow the instructions below (make sure you have installed the audio driver - “What to Install” on page 4 - Table 3 - 2 6-Channel Mode Configuration...
Advanced Controls Configuring the Infrared Settings for FIR Make sure you install the driver for the infrared device (see “What to Install” Infrared on page 4 - Communication To configure your computer for Fast Infrared (FIR) communication follow The infrared transceiv- er operates on a “Line these steps: of Sight”.
Drivers & Utilities Chapter 4: Drivers & Utilities Overview What to Install This chapter deals with installing the drivers and The Device Drivers & Utilities + User’s Manual utilities essential to the operation or improvement CD-ROM contains the drivers and utilities neces- of some of the computer’s subsystems.
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Drivers & Utilities Navigate (Browse..) to D: You will notice that many of the instructions for driver installation require you to “Navigate (Browse) to D:”. We assume that you will install all drivers and utilities from the built-in CD device and it is assigned to “Drive D:”.
Drivers & Utilities Authorized Driver Message If you receive a message telling you that the driver you are installing is not authorized (Digital Signa- Windows 2000 Service Pack 4 ture Not Found), just click Yes or Continue Any- way to ignore the message and continue the Make sure that your Windows 2000 version in- cludes Service Pack 4 on the installation CD.
Drivers & Utilities Updating/Reinstalling Individual If the driver is not listed in the Add/Remove Pro- grams item: Drivers If you wish to update/reinstall individual drivers it 1. Click Start (menu), point to Settings and click may be necessary to uninstall the original driver. Control Panel.
Drivers & Utilities Windows 2000 Professional AMD Processor Driver (Win2000) This section covers driver and utility installation in- structions for Windows 2000 Professional. 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to New Hardware Found D:\Drivers\AMDK8\WIN2000\Setup.exe and If you see the message “New Hardware Found” click OK >...
Drivers & Utilities Audio (Win2000) LAN (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse...) to D:\Drivers\Audio\Setup.exe and click OK > D:\Drivers\LAN\Setup.exe and click OK. Next. 3. To continue click Next. 3.
Drivers & Utilities Infrared Controller (Win2000) Hot-Key (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) 2. Navigate (Browse...) to and then click Hardware (tab) > Device Man- D:\Drivers\Hotkey\Setup.exe and click OK.
Drivers & Utilities AutoMail (Win2000) PC Camera - Optional (Win2000) 1. Click Start (menu) > Run ... “PC Camera Driver Installation (Win2000/ 2. Navigate (Browse...) to WinXP)” on page 7 - 7 for driver installation in- D:\Drivers\AUTOMAIL\SETUP.EXE and structions. If you have not included the PC Camera click OK.
Drivers & Utilities Bluetooth (Win2000) See install procedure in “Bluetooth Module” on page 7 - Wireless LAN (Win2000) See the install procedure in “802.11b Wireless LAN Driver Installation (Win2000)” on page 7 - “802.11g Wireless LAN Driver Installation (Win2000)” on page 7 - 21 “802.11b+g Wire- less LAN Driver Installation (Win2000)”...
Drivers & Utilities Windows XP This section covers driver and utility installation in- structions for Windows XP. Windows XP Service Pack 1/1a New Hardware Found Make sure that you install Windows XP Service Pack 1/1a after installing all the drivers (if your If you see the message “New Hardware Found”...
Drivers & Utilities AGP (WinXP) Audio (WinXP) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse..) to 2. Navigate (Browse...) to D:\Drivers\AGP\Setup.exe and click OK. D:\Drivers\Audio\Setup.exe and click OK > 3. To continue click Next > Next. Next.
Drivers & Utilities LAN (WinXP) PC Card/PCMCIA (WinXP) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse..) to D:\Drivers\LAN\Setup.exe and click OK. D:\Drivers\PCMCIA\Setup.exe and click 3. To continue click Next. 4.
Drivers & Utilities Infrared Controller (WinXP) 9. Navigate (Browse...) to D:\Drivers\FIR and click OK > Next. 1. If you can see the My Computer icon on your 10.Click Finish and close the open windows. desktop (if you cannot see the My Computer 11.To configure the FIR settings see “Configuring icon go to step 2) click on it once to select it,...
Drivers & Utilities PC Camera - Optional (WinXP) Bluetooth (WinXP) “PC Camera Driver Installation (Win2000/ See install procedure in “Bluetooth Driver Instal- WinXP)” on page 7 - 7 for driver installation in- lation (WinXP)” on page 7 - structions. If you have not included the PC Camera in your purchase option, there is no need to install Wireless LAN (WinXP) the driver.
BIOS Utilities Chapter 5: BIOS Utilities Overview BIOS Settings Warning This chapter gives a brief introduction to the computer’s built-in software: Incorrect settings can cause your system to Diagnostics: The POST (Power-On Self Test) malfunction. To correct mistakes, return Configuration: The Setup utility Setup and restore the Setup Defaults with If your computer has never been set up, or you are making important changes...
BIOS Utilities The Power-On Self Test (POST) Each time you turn on the computer, the system takes a few seconds to con- POST Screen duct a POST, including a quick test of the on-board RAM (memory). 1.BIOS information As the POST proceeds, the computer will tell you if there is anything wrong. 2.CPU type If there is a problem that prevents the system from booting, it will display a 3.Memory status...
BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non-fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized service center as soon as possible.
BIOS Utilities The Setup Program The Phoenix Setup program tells the system how to configure itself and man- age basic features and subsystems (e.g. port configuration). Entering Setup To enter Setup, turn on the computer and press F2 during the POST. The prompt (Press F2 to Enter Setup) seen in Figure 5 - 1 is usually present for a...
BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. Setup Menus Along the top of the screen is a menu bar with five (5) menu headings. When Setup menus you select a heading, a new screen appears. Scroll through the features listed shown in this section on each screen to make changes to Setup.
BIOS Utilities Main Menu PhoenixBIOS Setup Utility Figure 5 - 2 Main Main Advanced Security Boot Exit Main Menu Item Specific Help System Time: [22:11:05] System Date: [03/29/2004] <Tab>, <Shift Tab>, or <Enter> selects field. Primary Master [HITACHI_DK23CA-30-(PM)] Secondary Master TOSHIBA DVD-ROM SD-C2612-(SM System Memory: 640 KB...
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BIOS Utilities Primary Master (Main Menu) Pressing Enter under opens the sub-menu to show the configuration of the HDD that fits into the computer’s HDD bay. These items are configured au- Switching Hard Disks tomatically for you. Every time you install a different hard disk in Secondary Master (Main Menu) the computer, it will be...
BIOS Utilities Advanced Menu Figure 5 - 3 PhoenixBIOS Setup Utility Advanced Menu Main Advanced Advanced Security Boot Exit Item Specific Help Setup Warning Setting itmes on this menu to incorrect Peripheral values may cause your system to malfunction. Configuration I/O Device Configuration Onboard PCI IDE: [Both]...
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BIOS Utilities Onboard PCI IDE: (Advanced Menu) This item allows you to enable or disable support for the local bus IDE adapter which is the interface for the hard disk and CD devices. Legacy USB Support: (Advanced Menu) Choose “Enabled” if you intend to use USB devices in systems which do not normally support USB functionality (e.g.
BIOS Utilities Security Menu Figure 5 - 4 PhoenixBIOS Setup Utility Security Menu Main Advanced Security S S e e c c u u r r i i t t y y Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Supervisor Password...
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BIOS Utilities Set User Password (Security Menu) You can set a password for user mode access to the Setup utility. This will not affect access to the computer OS, (only the Setup utility) unless you Password Warning choose to set a Password on Boot (see below). Many menu items in the Setup utility cannot be modified in user mode.
BIOS Utilities Boot Menu Figure 5 - 5 PhoenixBIOS Setup Utility Boot Menu Boot Boot Main Advanced Security Exit Item Specific Help Removable Devices Keys used to view or CD-ROM Drive configure devices: <Enter> expands or Hard Drive collapses devices with Network Boot a + or - <Ctrl+Enter>...
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BIOS Utilities Boot devices usually are hard drives, floppy drives, CD-ROMs and LANs (Local Area Networks). When you specify a device as a boot device on the Boot Menu, it requires the availability of an operating system on that device. Most home computers come with an operating system already installed on “Drive C:”.
BIOS Utilities Exit Menu Figure 5 - 6 PhoenixBIOS Setup Utility Exit Menu Exit Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to CMOS. Discard Changes Save Changes Help...
Upgrading The Computer Chapter 6: Upgrading The Computer Overview This chapter contains information on upgrading the computer. Follow the steps outlined to make the desired upgrades. If you have any trouble or prob- Warranty Warning lems you can contact your service representative for further help. Before you Please check with your begin you will need: service representative...
Upgrading The Computer When Not to Upgrade These procedures involve opening the system’s case, adding and sometimes replacing parts. Model Types You should not perform any of these upgrades if: models vary slightly in external de- sign. Photographs • Your system is still under warranty or a service contract used throughout this •...
Upgrading The Computer Removing the Battery If you are confident in undertaking upgrade procedures yourself, for safety reasons it is best to remove the battery. Under normal circumstances we rec- Screws ommend that you do not remove the battery. The number of screws Battery Removal Process used for Model A is different from that of...
Upgrading The Computer Upgrading the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" IDE hard disk drives with a height of 9.5mm (h) (see “Storage” on page A - 2 page B - HDD System Warning 2).
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Upgrading The Computer Carefully disconnect the hard disk cable from the rear of the hard disk assembly, and pay careful attention to which end of the cable connects to the hard disk (see sidebar). HDD Cable Remove screws from the hard disk assembly. Take the HDD out of the case, and pay careful attention to the orientation of The hard disk cable the disk in the case.
Upgrading The Computer Upgrading the System Memory (RAM) The computer has two memory sockets for 200 pin Small Outline Dual In-line (SO-DIMM) type memory modules supporting DDR SDRAM SODIMM (2.5V) - DDR 266/ DDR 333/ DDR 400. The main memory can be expanded up to 2GB.
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Upgrading The Computer Remove any currently installed module(s), if it/they need to be upgraded or replaced Figure 6 - Gently pull the two release latches ( & on the sides of the memory socket in the direction indicated by the arrows. Contact Warning Be careful not to touch the metal pins on the...
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Upgrading The Computer The module’s pin alignment will allow it to only fit one way. Make sure the module is seated as far into the slot as it will go. DO NOT FORCE the module; it should fit without much pressure. Figure 6 - 6 Removing/Installing a RAM Module...
Upgrading The Computer Upgrading the Optical Device Turn the computer off, and turn it over. Remove screws from the memory socket cover Carefully lift off the memory socket cover. Figure 6 - 7 Memory Socket Cover Removal Upgrading the Optical Device 6 - 9...
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Upgrading The Computer Use a screwdriver to carefully push the optical device assembly out of the computer at point Figure 6 - 8 Optical Device Removal Insert the new device and carefully slide it into the computer (the device only fits one way).
Upgrading The Computer Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a faster/new one you will need to contact your customer service representa- Warranty tive. We recommend that you do not do this yourself, since if it is done incor- The CPU is not a user rectly you may damage the processor or mainboard.
Optional Modules Chapter 7: Optional Modules Overview This chapter contains the information on the various optional modules which may come with your computer, depending on the configuration pur- chased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
Optional Modules 3-in-1 Flash Card Reader Module The card reader allows you to use the most popular digital storage cards. Make Inserting Cards sure you install the driver for the card reader (see “What to Install” on page 4 1). The formats which can be read include: When inserting digital storage cards make The Cards will appear as removable disks on the computer and can be access-...
Optional Modules TV Tuner Module For Model B only - The optional TV Tuner allows you to watch TV, play mu- sic CDs, video conference and capture still images and video on your PC. TV Tuner Remote The remote control unit The TV Tuner comes with a remote control unit.
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Optional Modules The TV tuner includes a CATV-In port, a line-In jack (to play audio sources through the computer’s speakers) and an S-Video-In port (for video input to the computer). With the TV Tuner module installed the infrared transceiver also acts as a con- sumer infrared transceiver (see page 11).
Optional Modules Aver TV Studio II Driver Installation - (WinXP/Win2000) 1. Insert the TV Studio CD into the CD drive. 2. The program will run automatically. 3. Click on Install/Uninstall Driver . 4. Click Next > OK > Finish (click Continue Anyway/Yes if asked if you want to continue).
Optional Modules PC Camera If you have purchased the optional PC Camera you will need to install the de- PC Camera & TV vice driver for it as indicated in the following pages (only install the drivers Tuner for the optional modules you have purchased). After installing the driver you can run the application software by going to the CMM PC Camera item If you have the optional TV Tuner included in...
Optional Modules PC Camera Driver Installation (Win2000/WinXP) 1. Insert the PC Camera CD-ROM into the drive. 2. The program will run automatically. Taking Still Pictures 3. Click Next. 4. Click Finish to restart the computer. You may take still pic- 5.
Optional Modules Audio Setup If you wish to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. To do this in the Windows XP (for Windows 2000 Audio Windows 2000 see sidebar): Setup Go to the Start menu and point to Settings and click Control Panel (or just Go to the Start menu...
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Optional Modules Windows 2000 Audio Setup (continued) Make sure the Select (check box) in the Mi- crophone section is checked, and boost the volume as high as it will go. Close the windows. Figure 7 - 3 Audio Setup (Windows XP) PC Camera 7 - 9...
Optional Modules AMCAP AMCAP is a video viewer useful for general purpose video viewing and test- ing, and can capture video files to .avi format. Pre-Allocating File Space To capture video: Run the AMCAP program from the Start > Programs menu (it is recom- You may pre-allocate the file size for the cap- mended that you set the capture file before the capture process - see Set...
Optional Modules Eliminating Screen Flicker If you find that the video screen in the AMCAP program is flickering, you can try to adjust the option from the Video Capture Filter options. Run the AMCAP program from the Start > Programs menu. Go to Options and scroll down to select “Video Capture Filter...”.
Optional Modules The Bluetooth & Wireless LAN Modules If your purchase option includes the 802.11b OR 802.11g OR 802.11b+g Wireless Device (Model A only) Wireless LAN module (an appropriate installation CD is sup- Operation Aboard plied) and/or Bluetooth module, the following pages contain instructions on Aircraft installing the driver etc.
Optional Modules Bluetooth Module Bluetooth Driver Installation (Win2000) 1. Make sure the Bluetooth module is powered ON (see page 12). 2. If the Found New Hardware Wizard appears, click Cancel. 3. Insert the Bluetooth CD-ROM into the CD drive. 4. The program will run automatically. 5.
Optional Modules Bluetooth Driver Audio Setup (Win2000) After installing the Bluetooth driver in Windows 2000 you may no longer hear any sound, nor see the Volume icon in the taskbar. If this is the case then fol- low this procedure: Go to the Sounds &...
Optional Modules Bluetooth Driver Installation (WinXP) 1. Make sure the Bluetooth module is powered ON (see page 12). 2. If the Found New Hardware Wizard appears, click Cancel. 3. Insert the Bluetooth CD-ROM into the CD drive. 4. The program will run automatically. 5.
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Optional Modules Figure 7 - 5 Bluetooth Control Panel & My Bluetooth Places 7 - 16 Bluetooth Module...
Optional Modules Control Panel Options (Bluetooth) You may need to change some control panel options after installing the Blue- tooth driver: Audio Go to the Start menu and point to Settings (or just click Control Panel from the Start menu) and click Control Panel, then double-click the Sounds & Audio Devices/Sounds &...
Optional Modules FAX (Win2000) Go to the Start menu and point to Settings and click Control Panel, then double-click the Fax icon. Click Advanced Options (tab) and click the Open Fax Service Management Console (button). Click Devices in the Tree window on the left. The fax devices will be displayed in the right window, with the device with the highest priority displayed at the top.
Optional Modules 802.11b Wireless LAN Module 802.11b Wireless LAN Driver Installation (Win2000) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4.
Optional Modules 802.11b Wireless LAN Driver Installation (WinXP) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4. Click Next > Yes > Next > Next. 5.
Optional Modules 802.11g Wireless LAN Module 802.11g Wireless LAN Driver Installation (Win2000) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4.
Optional Modules 802.11g Wireless LAN Driver Installation (WinXP) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4. Click Install Software (button). 5.
Optional Modules 802.11b+g Wireless LAN Module (Model A Only) 802.11b+g Wireless LAN Driver Installation (Win2000) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4.
Optional Modules 802.11b+g Wireless LAN Driver Installation (WinXP) 1. Make sure the WLAN module is powered ON (see page 12). 2. Insert the Wireless LAN CD-ROM into the CD drive. 3. The program will run automatically. 4. Click Install Software (button). 5.
Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g.
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet.
Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
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Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
Troubleshooting Power Problem Possible Cause - Solution You turned on the power Battery missing / incorrectly installed. Check the battery bay, make sure the battery is but it doesn’t work. present and seated properly (the design of the battery only allows it to go in one way). Make sure there’s nothing interfering with the battery contacts.
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Troubleshooting Problem Possible Cause - Solution The computer feels too Make sure the computer is properly ventilated and the vents/fan intakes are not blocked. If hot. this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
Troubleshooting Display Problem Possible Cause - Solution Nothing appears The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F4 screen. (see “System Resume” on page 3 - 20). The screen controls need to be adjusted. Toggle the screen control key combinations Fn + F8/F9 (see “Function Keys”...
Troubleshooting Boot Password Problem Possible Cause - Solution forget boot If you forget the password, you may have to discharge the battery of the CMOS. Contact password. your service representative for help. Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
Troubleshooting Audio & CD Device Problem Possible Cause - Solution The sound cannot be The volume might be set too low. Check the volume control in the Volume Control Panel heard or the volume is in the Windows taskbar, or use the key combination Fn + F5 and F6 to adjust. very low.
Troubleshooting Keyboard Problem Possible Cause - Solution Unwelcome numbers If the LED is lit, then Num Lock is turned ON (see “Numeric Keypad” on page 2 - 19). appear when typing. Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically.
Troubleshooting Operation Problem Possible Cause - Solution The system freezes or The system’s power saving features have timed-out. Use the AC adapter, press the sleep the screen goes dark. (Fn + F3) key combination, or press the power button if no LEDs are lit. The system never goes Power Options features are not enabled.
Troubleshooting Modules Problem Possible Cause - Solution Wireless LAN/ The modules are off. Check the LED indicator to see if the modules are on or off (see Bluetooth modules “LED Power & Communication Indicators” on page 2 - 6). If the LED indicator is off, cannot be detected.
Appendix A. Specifications - Model A Feature Specification µ Processor Types AMD Athlon™ 64 for Desktop Replacement 0.13) 0.13 Micron Silicon-On-Insulator (SOI) Notebooks (DTR), 754-pin Micro-PGA Process Technology, 1MB On-Die L2 Cache - Package Models 3000+/ 3200+/ 3400+/ 3700+ µ Mobile AMD Athlon™64 (62W), 754-pin Micro- 0.13) 0.13 Micron Silicon-On-Insulator (SOI) PGA Package...
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Feature Specification Display ATI Mobility Radeon 9700 Graphic Chip (M11) Integrated 128-bit 2D/3D Graphics Accelerator Advanced HW Acceleration for DVD Playback Fully DirectX® 9 Support Pixel & Vertex Shader 2.0 Ultra AGP™ 8x 64MB DDR SGRAM On Board Dual-View Display Monitor Storage One Changeable 12.7mm(h) CD-ROM/ DVD-ROM/ CD-RW/ DVD &...
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Feature Specification Interface & Three USB 2.0/1.1 ports One S/PDIF out port Communication One Mini-IEEE 1394 port One RJ-11 jack for modem One S-Video out port for TV output One RJ-45 jack for LAN One serial port 1000BASE-T (Gigabit) LAN On Board One parallel port (LPT1) 10/100 BASE-T Compatible One Infrared Transceiver (IrDA 1.1/FIR/SIR/...
Appendix B. Specifications - Model B Feature Specification µ Processor Types AMD Athlon™ 64 for Desktop Replacement 0.13) 0.13 Micron Silicon-On-Insulator (SOI) Notebooks (DTR), 754-pin Micro-PGA Process Technology, 1MB On-Die L2 Cache - Package Models 3000+/ 3200+/ 3400+/ 3700+ µ Mobile AMD Athlon™64 (62W), 754-pin Micro- 0.13) 0.13 Micron Silicon-On-Insulator (SOI) PGA Package...
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Feature Specification Display ATI Mobility Radeon 9700 Graphic Chip (M11) Integrated 128-bit 2D/3D Graphics Accelerator Advanced HW Acceleration for DVD Playback Fully DirectX® 9 Support Pixel & Vertex Shader 2.0 Ultra AGP™ 8x 128MB DDR SGRAM On Board Dual-View Display Monitor Storage One Changeable 12.7mm(h) CD-ROM/ DVD-ROM/ CD-RW/ DVD &...
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Feature Specification Interface & Three USB 2.0 Ports One S/PDIF Out Port Communication One Mini IEEE1394 Ports One RJ-11 Jack (Modem) One S-Video Jack for TV Output One RJ-45 Jack (Local Area Network) One Serial Port 1000BASE-T (Gigabit) LAN On Board One Parallel Port (LPT1) Supporting ECP/EPP 10/100 BASE-T Compatible One Infrared Transceiver (IrDA 1.1/FIR/SIR/...
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