Problems With Combination Extensions; Phone Does Not Work Properly - Lucent Technologies PARTNER Advanced Communications System Release 1.0 Programming And Use Instructions

Problems with Combination Extensions

Phone Does Not Work Properly

Possible Cause 1: Ringer equivalents are too high for the extension.
What to do: Be sure the total of the two devices' Ringer Equivalence Numbers (REN) does
not exceed 2.0. If it does, unplug one of the devices.
If the phone works properly, the problem is the REN was too high.
If the phone still does not work properly, go to Possible Cause 2.
Possible Cause 2: Auxiliary device (such as a fax, answering machine, or modem) is faulty.
What to do: Remove the auxiliary device from the extension. Then plug in an auxiliary
device that you know works properly.
If the phone works properly, the problem is the auxiliary device. Replace the
auxiliary device.
If the phone still does not work properly, go to Possible Cause 3.
Possible Cause 3: Phone is plugged into the wrong jack of the system phone or the
bridging adapter.
What to do: Plug the phone into the correct jack—see the PARTNER Advanced
Communications System Installation guide for instructions.
If the phone works properly, the problem is solved.
If the problem remains, go to Possible Cause 4.
Possible Cause 4: Wrong bridging adapter is used in combination extension.
What to do: First, unplug the bridging adapter from the wall jack. Then, unplug the phone
from the adapter and plug the phone directly into the wall jack.
If the phone works, there is a problem with the bridging adapter. Replace the
bridging adapter (use only a Lucent Technologies 267F2 bridging adapter). If the
problem persists, call the hotline.*
If the phone still does not work properly, call the hotline.*
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your
Lucent Technologies Representative or local Authorized Dealer.
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Troubleshooting