Calling Group Extensions (#502)
Description
This System Programming procedure identifies the extensions in a Calling
Group—a group of extensions that can be called at the same time. Any user in
the system can ring or page all extensions in a Calling Group at the same time or
transfer a call to a Calling Group; the first extension to pick up the call is
connected to the caller. This feature is useful for conversing with any individual
in a specific group such as a sales pool or for paging all individuals in the group.
The system can have up to four Calling Groups.
Related Features
For instructions on making a ringing call or paging call to a Calling Group,
see Group Calling–Ring/Page.
Users can make simultaneous announcements over the loudspeaker paging
system and the system phones assigned to Calling Group 1. See
Simultaneous Paging.
Considerations
Extensions can be in more than one Calling Group. In addition, you can
assign all extensions in the system to one group—this is especially useful for
making paging announcements to all employees.
Do not assign extensions that connect auxiliary equipment (auto attendants,
voice messaging systems, fax machines, answering machines, hotline
phones, or doorphones) or extensions assigned as External Hotline phones
to a Calling Group.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group
Programming
(See Figure 2-3 in Chapter 2 for the location of special programming buttons
s
such as
To create a Calling Group:
f 0 0 s s # 5 0 2
1.
Press
or 11.
2.
At the Group: prompt, enter a group number (1–4). For example, to select
group 1, press
3.
At the Extension: prompt, enter the number of the extension to be
programmed. For example, to select extension 31, dial
4.
To assign or unassign the extension, press
displays.
5-46
Calling Group Extensions (#502)
e
and
on system phones.)
1
.
at extension 10
3 1
.
D
until the appropriate value
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