Night Service Coverage Control
Beginning with Release 4.1, a system manager can enable the Night
Service Coverage Control option to automatically control the status of
telephones programmed with Coverage VMS (Voice Mail System) Off
buttons according to Night Service status.
When Coverage Control is enabled and the MERLIN LEGEND
Communications System is put into Night Service, all programmed
Coverage VMS Off buttons are automatically turned off (LED is unlit)
and all eligible outside calls are sent to the assigned voice messaging
system calling group with normal ringing delay. When Night Service is
deactivated during the day, all programmed Coverage VMS Off buttons
are automatically turned on (LED is lit) and voice mail coverage is
disabled for outside calls.
Users can override the Coverage VMS Off button status at any time by
pressing the programmed Coverage VMS Off button to turn the LED
on or off.
Night Service Group Line Assignment
Beginning with Release 4.1, a system manager can assign lines to
Night Service groups to control handling of after-hours calls received
on individual lines. This capability replaces the automatic assignment to
Night Service groups of only those lines that ring on the Night Service
operator console. An outside line must be assigned to a Night Service
group to receive Night Service treatment.
With this enhancement, Night Service can be activated and deactivated
on lines that do not appear on operator consoles (for example, personal
lines), and lines appearing at operator positions can be excluded from
Night Service.
Forward on Busy
Beginning with Release 4.1, the Forward, Follow Me, and Remote Call
Forward features are enhanced to remove the requirement that a call
must be ringing at an extension before it can be forwarded. With the
Forward on Busy enhancement, a call to an extension with no available
SA (System Access) or ICOM (Intercom) buttons is forwarded
immediately to the programmed destination, preventing the caller from
hearing a busy signal from the intended call recipient's extension.
Maintenance Testing for BRI Facilities That Are Part of Multiline
Hunt Groups (MLHGs)
Beginning with Release 4.1, the NI-1 BRI (National Integrated Services
Digital Network-1 Basic Rate Interface) Provisioning Test Tool is
enhanced to include testing for BRI facilities that are part of Multiline
Hunt Groups (MLHGs).
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