Release 5.0 Enhancements - Lucent Technologies MERLIN LEGEND Release 5.0 Pocket Reference

Maintenance Enhancements
Change to Permanent Error Alarm
Beginning with Release 4.2, the most recent permanent error
alarm is not shown on the System Error Log menu screen but is
available as an option from that screen. For details, refer to the
Maintenance section of the technician guide, Installation,
Programming and Maintenance .
Enhanced Extension Information Report
Beginning with Release 4.2, the Extension Information Report
includes the Extension Status (ESS) and supervisory mode for
each extension.

Release 5.0 Enhancements

Release 5.0 includes all Release 4.2 functionality plus the enhancements
listed below.
Computer Telephony Integration (CTI)
Beginning with Release 5.0, a PassageWay Telephony Services CTI
link from the MERLIN LEGEND Communications System to a LAN
server running Novell NetWare software allows Lucent
Technologies-certified telephony applications to control MLX and
analog multiline telephone (BIS only) operations that are monitored by
the applications. The physical connection for the CTI link is an MLX
port on a 008 MLX or 408 MLX module on the MERLIN LEGEND
Communications System control unit and an ISDN link interface card
plugged into the customer's server. The feature is available for
Hybrid/PBX mode systems only.
System Requirements for CTI link
Refer to Chapter 2 of the Network Manager's Guide for detailed installation
instructions.
The following equipment and software are required:
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Organization Detail Report
Organization Summary and Trends Report
Selection Detail Report
Account Code Report
Traffic Report
Extension Summary Report
Data Report
Talk and Queue Time Distribution Report
Time of Day Report
ICLID Call Distribution Report
Facility Grade of Service Report