With One-Touch Transfer; Transfer Without Voice Announcement; Transfer With Voice Announcement - AT&T MERLIN 3070 Attendant's Manual

WITH ONE-TOUCH TRANSFER

With One-Touch Transfer, you can use an Auto Intercom or Group Call
Distribution button to transfer calls to another voice terminal or group of
voice terminals with one touch.

Transfer without Voice Announcement

To transfer a call without voice announcement:
Touch the appropriate Shift button (console with Attendant Intercom
Selector only)
Touch the button for the voice terminal or group to whom you are
transferring the call.
Hang up.
If no one answers the call after a few rings, it returns to your console. (See
"Transfer Return Identification," page 28.)

Transfer with Voice Announcement

To transfer a call with voice announcement:
Touch Transfer.
Touch Intercom-Voice.
Touch the appropriate Shift button (console with Attendant Intercom
Selector only)
Touch the button for the voice terminal of the person to whom you
intend to transfer the call, and announce the call through your
handset.
Hang up.
NOTE: If you use Transfer with Voice Announcement to transfer a call to
a Group Call Distribution group, the transfer takes place but the voice an-
nouncement is blocked.
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