Call Pickup; Programming A Call Pickup Button; Line Pickup - AT&T MERLIN 3070 Attendant's Manual

CALL PICKUP

Use this feature to answer a parked call, a call on hold, or one that is ring-
ing at another voice terminal (for example, during Night Service).
To use Call Pickup:
Touch Intercom-Ring or Intercom-Voice.
Lift the handset.
Dial *7.
Dial the intercom number of the ringing voice terminal.

Programming a Call Pickup Button

To program: T/P to P Touch the button Dial
center
If you program a Call Pickup button, you can just touch that button instead
of dialing *7 during the Call Pickup procedure.

LINE PICKUP

When you want to pass a parked or held call to someone at another loca-
tion, the person for whom the call is intended can use the Line Pickup
feature to pick up the call on a specific line at his or her own voice ter-
minal. This feature is especially useful when you are busy and have
several calls to handle at one time since you can specify to each person
who has a call which line he or she should pick up. You may also choose
to pass the call by making a paging announcement for the appropriate
person to pickup a particular line. By using the Line Pickup feature, that
person is able to go to the nearest voice terminal and pick up the specified
line.
The Line Pickup feature allows three options:
1. Program one Line Pickup button and use it with 2-digit line codes
to pick up lines.
2. Program individual buttons to pick up specific lines.
3. Use a dial code and a 2-digit line code to pick up a line.
In order to use the correct 2-digit line code for the line that you want to
pick up, or that you want others to pick up, you need to ask your system
administrator for a list of line code assignments.
46
T/P to
*85