Outside Calls; Button Access And Dial Access To Line Pools - AT&T MERLIN 3070 Attendant's Manual

OUTSIDE CALLS

When the red light is on next to a line button, that line is the one the system
selects when you lift the handset.
To place an outside call:
Lift the handset.
The system automatically gives you a free outside line.
Dial the number.
To select a specific outside line:
Touch the button for the line you want.
The red light moves to that button
Lift the handset.
Dial the number.

Button Access and Dial Access to Line Pools

Your MERLIN system maybe "pooled," meaning some or all of your out-
side telephone lines are grouped into one or more pools (for example, a
pool of local lines, a pool of WATS lines, and a pool of Foreign Exchange
lines). You make outside calls on pooled lines in one of two ways, depend-
ing on how your system is set up: either you touch a button for direct ac-
cess to a line in a pool (Button Access), or you touch a button and then
dial a code for access to a specific line pool (Dial Access).
Ask your system administrator if your system is pooled. If it is, find out
whether you have Button Access or Dial Access to Line Pools. If you have
Dial Access, ask for a list of codes and the line pool each code represents.
Since the attendant console does not use Pool Access buttons, you can-
not use this feature; however, if people in your MERLIN system call you
with questions about Button Access or Dial Access to Line Pools, you can
tell them to use the procedures below.
To place an outside call with Button Access to Line Pools:
Touch the button for the line pool you want.
Lift your handset.
When you hear a dial tone, dial the telephone number you want.
34