Table Of Contents - AT&T MERLIN 3070 Attendant's Manual

Table of Contents

Key to Symbols
Getting Started
Your Console
Attendant Console for Small Systems
Attendant Console with Attendant Intercom
Selector for Large Systems
Economy Console for Large Systems
Programming Custom Features
Auto Intercom Buttons
Programming Auto Intercom Buttons
Shift Buttons (Console with Attendant Intercom
Selector only)
Line Buttons
Answering Calls
Answering While on a Call-The Hold Feature
Programmable Line Ringing
Voice Announcement Disable
Covering Calls
Call Coverage
Coverage Inhibit
Automatic Answering
Auto Answer-All
Auto Answer-Intercom
Paging
Loudspeaker Page
Programming Loudspeaker Page Buttons
Group Page
Programming Group Page Buttons
Group Call Distribution
Group Call Distribution (Intercom)
Group Call Distribution (Outside Lines)
Programming Group Call Distribution Buttons
4
Page
Transferring and Screening Calls
3
Without Auto Intercom Buttons
6
Transfer without Voice Announcement
6
Transfer with Voice Announcement
8
Screening Calls
With One-Touch Transfer
9
Transfer without Voice Announcement
10
Transfer with Voice Announcement
11
Screening Calls
11
With One-Touch Hold with Call Announcement
12
Screening Calls
Transfer without Voice Announcement
12
Transfer Return Identification
13
Call Park with Loudspeaker Page
Programming a Call Park Button
14
14
Turning On Message Lights
15
Console for a Small System or Economy Console
15
Console with Attendant Intercom Selector
Notify
16
Notify Send
16
Notify Receive
17
Placing Calls
18
Intercom Calls with Voice Announcement
18
Intercom Calls with Ringing Signal
18
Outside Calls
19
Button Access and Dial Access to Line Pools
19
Automatic Route Selection
19
Line Request
20
Automatic Line Selection
20
Outside Auto Dial
Special Characters in Outside Auto Dial
21
System Speed Dial
21
With System Speed Dial Code on a Button
22
22
23
23
23
23
24
25
25
25
26
27
27
27
28
29
29
30
30
31
32
32
32
33
33
33
34
34
35
35
36
37
37
38
38