Supported Definity Switches; Supported Cms Platform Combinations - Lucent Technologies CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration User Manual

Introduction

Supported Definity Switches

Supported Definity Switches

Supported CMS Platform Combinations

* Ultra is a trademark of Sun Microsystems, Inc.
† Enterprise is a trademark of Sun Microsystems, Inc.
• if the customer has the External Call History Package, it should be
installed on both servers. If the customer has customized report
solutions implemented by Lucent Technologies CRM Professional
Services Organization (PSO), External Call History should be active
on both servers. Otherwise, it should be active only on the primary
server.
Other than the configuration and operational differences listed above, the
primary and secondary servers function in a highly similar manner, and
collect identical data streams through their respective ACD links. Should
either server fail or be brought down for maintenance, the remaining unit
is fully capable of carrying the full CMS activity load without interuption.
The CMS HA option is supported on the following Definity ECS R8.1 (or
later) switches:
• Definity ECS R8csi
• Definity ECS R8si
• Definity ECS R8r
• Prologix R8
CMS HA is supported on the following platform combinations:
*
• Sun Ultra 5 - Ultra 5
†
• Sun Enterprise
• Sun Enterprise 3500 - Enterprise 3000
• Sun Enterprise 3500 - Enterprise 3500
Note:
• for HA systems in which Enterprise 3000 and 3500 servers are
combined, it is recommended that the 3500 server be designated as
the primary HA server
• for HA systems in which Ultra 5 and Ultra 5 Einstein servers are
combined, the Einstein server should be designated as the primary
server
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3000 - Enterprise 3000
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