Upgrading CMS to the High Availability Option
Installing Feature Packages
2. Enter 1 to select the auth_display option. The system lists the
current authorizations (for example):
Lucent Technologies CentreVu(R) Supervisor
Lucent Technologies CentreVu(R) Report Designer
3. Verify that the system is authorized to install the Forecasting
package.
NOTE
If Forecasting is not authorized but should be, go to
Authorizations" on Page
4. Access the CMS Administration menu by entering:
cmsadm
The program responds:
Lucent Technologies CentreVu(R) Call Management System Administration Menu
Select a command from the list below.
1)
acd_create
2)
acd_remove
3)
backup
4)
pkg_install
5)
pkg_remove
6)
run_pkg
7)
run_cms
8)
port_admin
Enter choice (1-8) or q to quit:
CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
Capability/Capacity
-------------------
external call history
expert agent selection
external application
More than 2000 VDNs measured
Maximum number of split/skill members
Maximum number of ACDs
Simultaneous CentreVu Supervisor logins
3-15.
Define a new ACD
Remove all administration and data for an ACD
Filesystem backup
Install a feature package
Remove a feature package
Turn a feature package on or off
Turn CentreVu CMS on or off
Administer Modems, Terminals, and Printers
Version purchased:
vectoring
forecasting
graphics
3-47
R3V8
Authorization
-------------
authorized
authorized
authorized
authorized
authorized
authorized
authorized
authorized
authorized
10000
2
250
"Setting
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