Lucent Technologies CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration User Manual page 55

Upgrading CMS to the High Availability Option
Setting Up CMS on an HA Server
25. Enter the stop time for shift 1; for example, 05:00pm.
The program responds:
Number of agents logged into all splits/skills during
shift 1 (0-XXX):
26. Enter the number of agents logged in during the shift.
NOTE
Steps 24 through
Step 23.
When all shifts have been set up, the program responds:
Number of trunk groups (0-XXX):
27. Enter the number of trunk groups associated with this ACD. The
program responds:
Number of trunks (0-XXXX):
28. Enter the number of trunks associated with this ACD. The program
responds:
Number of unmeasured facilities (0-XXXX):
29. Enter the number of unmeasured trunk facilities associated with this
ACD. If the switch supports call work codes, the program responds:
Number of call work codes (X-XXXX):
CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
26 repeat for the number of shifts entered in
3-35