Upgrading CMS to the High Availability Option
Setting Up CMS on an HA Server
14. Enter y if the CMS is located in the U.S., then go to Step 16. If you
answer n, the program responds:
ACD calls shorter than the Phantom Abandon Call Timer value
will be counted as abandoned.
Enter the Phantom Abandon Call Timer value in seconds
(1-10): (default:10)
15. Enter the Phantom Abandon Call Timer value.
NOTE
The Phantom Abandon Call Timer value can be changed through
the cmssvc menu using the swsetup option.
The program responds:
Enter the local port assigned to switch. (1-64):
NOTE
The standard CMS provisioning procedure is to set the local and
remote port assignments equal to the switch processor channel
assignment. For example, the remote and local port assignments
for switch processor channel 2 would both be set to a value of 2.
16. Enter the local port or channel number on the switch. The program
responds:
Enter the remote port assigned to switch (1-64):
CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
3-32
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