Upgrading CMS to the High Availability Option
Administering the Switch
Administering the Switch
Performing an Incremental Maintenance Backup
Procedure
After links to the original server are busied out at the Definity switch, the
switch is re-administered for R3V8 and the HA dual C-LAN option.
For details of switch admininistration for HA systems, see
the Switch for CMS High Availability Systems" on Page
After the switch is re-administered, bring up the links and start data
collection on the new HA server. At this point in the HA upgrade process,
both CMS systems are offline and call data is not collected. Therefore,
administration of the switch for R3V8 and HA dual links and startup of
data collection on the new HA server should be completed as quickly as
possible.
Note:
Be sure to verify that data collection is active on all ACD links
before proceeding to the next procedure.
The services migration log is in /cms/maint/r3mig/mig.log. The log may contain information inappropriate for the customer.
Perform an incremental maintenance backup (historical data only) on the
original server. Begin the server upgrade immediately after the backup
completes.
1. From the CMS main menu, select the Maintenance - Back Up
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Data option.
The Back Up Data window is displayed. Only select the
Historical data - incremental data type to be copied onto
the backup.
CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
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"Administering
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