Hapter; Getting Started; Logging In - Altigen AltiView Manual

Getting Started

AltiView is designed for general desktop PC users in an AltiWare or
AltiContact Manager environment. With AltiView you can access,
configure, and perform several of the system's PBX functions directly from
the desktop. These functions include call handling, call forwarding, voice
messaging, extension monitoring, and One Number Access. In addition,
AltiView integrates with contact management software including
Microsoft Outlook and Outlook Express, ACT!, and GoldMine® for caller
screen pops and dialing out from these powerful applications. This
information can be stored to an internal or external CDR database for future
review and analysis.

Logging In

Important: For users running Windows XP SP2, a firewall protection
Security Alert will pop up when opening the client login
window.
Before you log in
When you launch AltiView for the first time, you need to know either the
server name or the IP address of the server you'll be linking to. If you use
the server name and not the IP address, AltiWare/AltiContact Manager
replaces the name with the IP address, eliminating the need of a DNS
(Domain Naming System) search.
To obtain the system's IP address, ask your IT administrator.
If you are connecting to the Internet through a modem connection, before
you log in, establish a session connection from your PC to your local
Internet Service Provider. If you're using a low-speed connection, the login
may take some time as a large amount of data is transferred to your desktop.
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