Insert Dialing Prefix; One Number Access (Ona) - Altigen AltiView Manual

Insert Dialing Prefix

If the AltiWare server's country code is not US/Canada, AltiView displays
an "Insert long distance/international dialing prefix" check box. When
enabled, AltiView will add the long distance/international dialing prefix
(corresponding to the server's country code) when returning a call from
voice mail, or when making a call from call history. If the AltiWare server's
country code is US/Canada, the check box is not displayed and AltiView
automatically adds the long distance/international dialing prefix.

One Number Access (ONA)

If you are expecting calls that you want to receive regardless of where you
are, you can have the system forward those calls to you. You must enter the
Caller IDs for the calls you want forwarded, and the numbers where you
can be reached.
If the system is unable to connect the call (i.e., can't identify a Caller ID or
can't reach you at any of the numbers you specify), the call is sent to your
voice mail.
Before You Set Up ONA
• ONA must be enabled by your system administrator.
• Your Call Handling settings must not conflict with ONA. Specifically:
— Do Not Disturb must be disabled. Otherwise, if your line is busy,
all calls will go into voice mail and not to the ONA forwarding
numbers you specify.
— Enable Call Forward must be disabled. Otherwise, all calls will be
forwarded according to this setting.
See "Call Handling" on page 49 for details on these settings.
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