Microsoft Outlook And Outlook Express Support; Act!/Goldmine® Support - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Microsoft Outlook and Outlook Express Support

AltiView supports Microsoft Outlook 97, 98, and 2000, 2003, and Outlook
Express 5.0, allowing you to obtain phone numbers to dial from a Microsoft
Contact list. AltiView also lets you see the incoming calls that have a
matching record in the Contact list.
AltiView requires that you set up the Outlook Contacts list prior to using
this feature in AltiView.
A Country Code field can be configured (in General Info) by the local user
to help convert standard international phone numbers in Outlook to correct
digit strings for AltiWare.
ACT!/GoldMine® Support
AltiView supports ACT! and GoldMine® contact management software,
allowing you to obtain phone numbers to dial from the ACT! or
GoldMine® contact database list. AltiView also lets you see the matching
record from the contact database list of the incoming calls.
AltiView Manual
5

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Altiview 5.0a

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