About The Calls List - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a

Hide thumbs Also See for AltiView:

Table of Contents

About the Calls List

Figure 6. Calls List

The calls list displays the call status for each call as described in "Call

States" on page 11. The list also displays the name of the caller if available

from extension information or from an external database, the number,

workgroup pilot extension number, DNIS digits if available, and call

length.

18 AltiView Manual

Table of Contents

Do you have a question about the AltiView and is the answer not in the manual?

Altiview 5.0a