4.
Click the Conference button again to initiate the three-way
conference. Both calls will be displayed as Conference state.
To add another party, click the Conference button and repeat steps 2-4.
When two or more lines are holding, you can also add parties to a
conference call:
1.
Right-click on the line call.
Figure 17. Join to Conference
2.
Use the drop-down list and select Join To Conference.
3.
In the confirmation dialog box, click OK to conference the caller.
The maximum number of conferenced parties is 6.
Cancelling Conference Calls
You can cancel the conference at any time using any of the following
methods:
— clicking the Cancel button
— closing the dialog box
— pressing your phone's FLASH button
— right-clicking on the caller and selecting Drop From Conference
Normally, after cancelling you will be reconnected automatically to the
initial call. If you are not automatically reconnected and want to reconnect
to the first call, click the Hold Pending status representing the call.
Note:
The conference holder is the user who initiates the conference call (by
pressing # or using AltiView with an IP phone). If the conference holder
hangs up, no one in the conference call is allowed to drop the call from
conference. Only the conference holder can drop a call from conference.
AltiView Manual
27
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