Licensing; Installation And Setup; Pre-Installation Checklist; Installing Altiview On A Client System - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a

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Licensing

AltiView requires an AltiView session license to be installed at the

AltiWare/ACM system. Concurrent login session is governed by the

AltiView session license.

You can verify the licenses when you run AltiAdmin/ACM Admin by

selecting About AltiWare.../About ACM Admin... on the Help menu,

then clicking the License Information button to view a window that

displays licenses and session information.

The IP Talk feature requires the purchase, registration and activation of the

IP-Talk License.

Before installing AltiView, please review the following checklist:

•

Make sure that AltiWare OE/ACC 5.0A or ACM 5.0A has been

installed on the system.

•

Make sure that TCP/IP is enabled on both machines.

•

Make sure the client is able to connect to the server on the network.

•

Local administrator rights are required to install AltiView.

•

Make sure License Key has been installed and activated.

After completing the pre-installation checklist, proceed as follows on the

client machine:

Exit any/all Windows applications.

Insert the AltiWare OE/ACC 5.0A/ACM 5.0A CD into the CD ROM

drive.

Run the Setup program under AltiView\ and follow the step-by-step

installation instructions as they appear on the screen.

AltiView Manual

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