Lost Licenses - Altigen AltiContact Manager Version 4.6 Administration Manual

Upgrades
For all the above cases, the customer must go to a registered 4.6 version to
transfer compatible licenses.
The AltiGen upgrade process is designed to ensure that the proper
compatible seat licenses are provided with upgrade software ordered. Other
optional software, such as AltiAgent and AltiSupervisor, must also be
upgraded to be compatible with 4.6 (4.6 compatible licenses).

Lost Licenses

AltiGen views a registered license key as the right for the system registered
under to have access to the feature. If a license key or system key is lost, it
is the responsibility of the party who purchased the item. The policy for
replacing any lost software licenses or system keys is to repurchase the
software.
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