Panasonic KX-NT400 Operating Instructions Manual page 184

Appendix
Issue
Some features do not
work.
Even though following the
manual instructions, none
of the operations work.
The KX-NT400 does not
work using the personal
settings or with other
settings. (One-touch
dialing, forwarding
destination, etc.)
I cannot remember the
feature numbers.
I forgot the password.
The background music
started suddenly.
The date and time are not
correct.
The Message/Ringer lamp
is lit.
The Calls screen or the
Feature Key screen (in
Call List mode) indicates
that there are missed calls,
even though I viewed the
Missed call log.
An SDN button on my
extension does not work.
184 Operating Instructions
Possible Cause & Solution
•
System management may restrict certain features.
→
Consult your manager.
•
The feature numbers have changed.
→
Confirm the revised number and try again.
•
The Intercom line was not seized.
→
The seized line, when going off-hook, was changed by
personal setting.
•
In the manual, going off-hook means an Intercom line is
seized.
→
If the setting has been changed, on the Programming
screen, press INT' or a PDN button after going off-hook
and follow the instructions.
•
The settings for the KX-NT400 have been changed via the PC
Maintenance Console or changes have been made to the
PBX's configuration.
→
Restart the KX-NT400 manually.
•
The previous settings have not been cleared.
→
Clear the settings, and then program your desired settings
again.
•
The feature numbers may have been changed.
→
Consult your administrator.
→
Ask your dealer to change the feature numbers for easier
use.
•
Ask the manager to assist you.
•
Turn off the music.
•
The KX-NT400 obtains its date and time information from the
PBX. Therefore, the date and time settings on the PBX are
incorrect.
→
Consult your administrator.
•
Another extension left you a message waiting indication while
you were on the phone or away from your desk.
→
Check the message waiting message.
•
On the PBX, the Incoming Call Log Memory setting for the
KX-NT400 is not set to 0.
→
Use the PC Maintenance Console to change the Incoming
Call Log Memory setting on the PBX to 0. For details, see
the PBX's documentation or consult your administrator.
•
A PDN button is not assigned on the extension corresponding
to your SDN button.
→
Create a PDN button on the desired extension.
Reference
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Page 89
Page 133
Page 125
Page 168
Page 131
Page 125
Page 89
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Page 90
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Page 76
Page 157
Page 102
Document Version 2010-01