Appendix
Issue
When forwarding a call,
Hold Recall is heard when
selecting a destination on
the Contacts screen.
Sound Quality
Issue
The other party cannot
hear my voice.
Sound cuts out; I can hear
myself through the
speaker.
186
Operating Instructions
Possible Cause & Solution
•
The Extension First Digit Timer setting of the PBX has not
been set to 250 s.
→
Using the PBX's PC Maintenance Console, set the
Extension First Digit setting to 250 s. For more details,
refer to the PBX's documentation or consult your
administrator.
Possible Cause & Solution
•
The KX-NT400 is muted.
→
If
is displayed, press
•
Objects are obstructing the microphone.
→
Do not obstruct the KX-NT400 during calls. Keep your
hands, as well as common objects such as folders, cups,
and coffee pots away from the KX-NT400 during calls.
•
If using DSL service, a device connected between the
KX-NT400 and the telephone jack is causing interference.
→
Connect the KX-NT400 directly to the telephone jack if
possible, and/or consult your DSL service provider.
•
You are too far away from the microphone.
→
Try speaking closer to the microphone.
•
The environment is not suited to speakerphone calls.
→
Do not use the KX-NT400 within 2 m of projectors, air
conditioning devices, fans, or other audible or electrical
noise emitting devices.
→
If using the KX-NT400 in a room with windows, close the
curtains or blinds to prevent echoes.
→
Use the KX-NT400 in a quiet environment.
•
The KX-NT400 was moved during a call.
→
Do not move the KX-NT400 while on a call.
•
Objects are obstructing the microphone.
→
Do not obstruct the KX-NT400 during calls. Keep your
hands, as well as common objects such as folders, cups,
and coffee pots away from the KX-NT400 during calls.
•
The other party is using a half-duplex speakerphone.
→
If the other party is using a half-duplex speakerphone,
sound may cut out occasionally during calls. For best
performance, the other party should use a full-duplex
speakerphone.
to turn off the mute feature.
Document Version 2010-01
Reference
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Reference
Page 72
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