Dell Technical Support Policy; Contacting Dell - Dell 968w - All-in-One Wireless Printer Color Inkjet User Manual

Appendix

Dell Technical Support Policy

Contacting Dell

Warranty and Return Policy
Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the Operating System, application software and
hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician
assisted technical support, online technical support is available at Dell Support. Additional technical
support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals.
Support for third-party software and peripherals is provided by the original manufacturer, including those
purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory
Integration (CFI/DellPlus).
Contacting Dell
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL
SUPPORT page, and fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:
World Wide Web
www.dell.com/
www.dell.com/ap/
www.dell.com/jp/
www.euro.dell.com
www.dell.com/la/
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your email address as your password.
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
(Asian/Pacific countries only)
(Japan only)
(Europe only)
(Latin American and Caribbean countries)