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Table of Contents
Dell™ Photo All-In-One Printer 924 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order ink or supplies from Dell:
1.
Double-click the icon on your desktop.
2.
Visit Dell's website: www.dell.com/supplies
3.
Order Dell printer supplies by phone. Refer to the Owner's Manual for the correct phone number for
your country.
For the best service, make sure you have the Dell printer Service Tag available. See
Code and Service Tag number
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of
Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 924
June 2005
SRV GC610
for more information.
Rev. A00
Finding
Information.
Express Service

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Table of Contents

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   Summary of Contents for Dell 924 All-in-One Photo Printer

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2: Finding Information

    Drivers and Utilities CD My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation.
  • Page 3 This label is located under the printer unit, behind the scanner support. Latest drivers for my Dell Support Website printer Answers to technical The Dell Support website provides several online tools, including: service and support questions Solutions - Troubleshooting hints and tips, articles from technicians, Documentation for my...
  • Page 4: About Your Printer

    Print Media Guidelines You can use the Dell Photo All-In-One Printer 924 to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects.
  • Page 5 Part: Description: Paper support Part that supports loaded paper. Paper guide Guide that helps the paper feed into the printer properly. Top cover Top of printer that holds your document or photo flat while you scan it. Paper exit tray Tray that holds the paper as it exits the printer.
  • Page 6: Setting Up Your Printer

    Setting Up Your Printer NOTE: The Dell AIO Printer 924 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional x64 Edition. Follow the instructions on your Setting Up Your Printer poster to install the hardware and software. If you...
  • Page 7: Using The Operator Panel

    Exit a menu, and return to the default settings. 7 Start button Start the copying or scanning process. If the printer is in Scan mode, pressing this button opens the Dell All-In-One Center (if your printer is connected to a computer).
  • Page 8: Operator Panel Menus

    8 Ink Drop Determine the amount of ink remaining in each ink cartridge. The black ink cartridge level is shown in the display above the black ink drop. The color ink cartridge level is shown in the display above the blue ink drop.
  • Page 9: Scan Mode

    Hagaki * Factory default setting Scan Mode The Scan submenu is only available if the printer is connected to a network adapter. If you choose Scan as the mode, you are prompted to choose the destination computer for the scanned document. You can scroll through the available computers by pressing the arrow buttons.
  • Page 10 To turn off the automatic paper type sensor for all print jobs: In Windows XP, click Start Control Panel Printers and Other Hardware Printers and Faxes. In Windows 2000, click Start Settings Printers. Right-click the Dell Photo AIO Printer 924 icon.
  • Page 11: Loading Paper

    Click Printing Preferences. Click the Print Setup tab. Select the paper type from the Media Type drop-down menu. Click OK. Loading Paper Fan the paper. Center the paper on the paper support. Adjust the paper guides so both are resting against the edges of the paper. NOTE: Do not pull on both paper guides simultaneously.
  • Page 12 Load up to: Make sure: 100 sheets of plain The paper is centered between the left and right paper guides. paper NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. You select Draft, Normal, or Photo print quality. NOTE: Do not select Draft if you have a Photo cartridge installed.
  • Page 13 25 sheets of photo The glossy side of the paper faces up. or glossy paper The paper is centered on the paper support, in between the left and right paper guides. You select Normal or Photo print quality. The paper is loaded vertically against the right side of the paper support. 10 iron-on transfers You follow the loading instructions on the packaging.
  • Page 14: Using The Printer

    Using the Printer Printing Copying Scanning Faxing Printing Printing a Document Turn on your computer and printer, and make sure they are connected. Load paper with the print side facing up. For more information, see Loading Paper. With your document open, click File Print.
  • Page 15: Printing Photos

    The Printing Preferences dialog box opens. NOTE: If you are using the Dell Picture Studio,™ select View All Printer Settings to view Print Properties. On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop- down menu.
  • Page 16: Printing Photos From A Pictbridge-compatible Camera

    For best results, load photo/glossy paper, and make sure the print side is facing up. For more information, see Print Media Guidelines. Make sure you have a color cartridge and a photo cartridge installed. For more information, see Replacing Ink Cartridges.
  • Page 17: Copying Documents Using The Operator Panel

    NOTE: When your printer is not connected to a computer, and a PictBridge-compatible camera is connected to your printer, most functions accessed from your printer's operator panel buttons are unavailable. These functions become available after you disconnect the PictBridge-compatible camera from your printer.
  • Page 18: Copying Documents Using Your Computer

    Close the top cover. Access the menu to change copy settings. For more information, see Operator Panel Menus. On the operator panel, press the Start button . The copy is made in the currently specified copy selection (Color or Black). Copying appears on the display.
  • Page 19: Copying Photos Using Your Computer

    Close the top cover. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. The Dell All-In-One Center opens. Select the number of copies (1–99) and color setting from the drop-down menu. Click See More Copy Settings to: Choose a copy quality.
  • Page 20: Copying Photos Without A Computer

    The Dell All-In-One Center opens. Click Preview Now. Adjust the dotted lines to fit around the portion of the image you want to print. In the Copy section, select a quantity, and choose a photo option (Color Photo or Black and White Photo).
  • Page 21 Select a copy quantity and color. Click See More Copy Settings to: Choose a copy quality. Select the blank paper size. Select the original document size. Lighten or darken your document. Reduce or enlarge your document. Click the Advanced button to change options such as paper size and quality. To make any changes, click the following tabs.
  • Page 22: Scanning Photos

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 23: Scanning Multiple Pages Or Images

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 24: Scanning A Photo Or Document Across A Network

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 25: Editing Scanned Text Using Optical Character Recognition (ocr)

    If your printer is attached to a network, you can scan photos or documents and have them sent to any computer on the network. Open the top cover. Place the document you want to scan face down on the scanner glass. Make sure the upper left corner of the front of the document aligns with the arrow on the printer.
  • Page 26: Saving An Image On Your Computer

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 27: E-mailing A Scanned Image Or Document

    Close the top cover. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. The Dell All-In-One Center opens. Click Preview Now. In the Productivity Tools section, click E-mail an image to a friend.
  • Page 28 Dell All-In-One Center. If you are using your printer without a computer, you can enlarge or reduce your document by 25, 50, 100, 150, or 200 percent, and with Fit-to options using the operator panel. Load the paper. For more information, see Loading Paper.
  • Page 29: Installing Microsoft Fax Console In Windows Xp

    For Windows XP: If you see Fax in the list that appears, you have Microsoft Fax on your computer. Continue with Configuring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000). If you do not see Fax in the list that appears, continue with Installing Microsoft Fax Console in Windows For Windows 2000, Fax Service Management is automatically installed.
  • Page 30: Faxing A Paper Document

    On the Routing Options screen, click to select the Print it on check box if you want each received fax to be automatically printed. When you select this check box, select the Dell Photo AIO Printer 924 to print the received fax.
  • Page 31: Faxing Electronic Documents

    All-In-One Center. The Dell All-In-One Center opens. In the Dell All-In-One Center you can either: In the Scan or Fax section, send a single or multiple page fax. First, customize your fax job by answering the questions that appear on your screen.
  • Page 32: Viewing The Status Of A Fax Using Fax Console Or Fax Service Management

    NOTE: Only faxes sent and received by Fax Console can be seen by Fax Console. Click Start Programs or All Programs Accessories Communications Fax. Click Fax Console or Fax Service Management. View received faxes in the Inbox; view sent faxes in Sent Items. Viewing the Status of a Fax Using Fax Console or Fax Service Management Click Start...
  • Page 33: Understanding The Software

    Removing and Reinstalling the Software The printer software includes: Dell All-In-One Center - Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. Printing Preferences - Allows you to adjust printer settings.
  • Page 34: Using Printing Preferences

    Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In- One Center. The Dell All-In-One Center includes four main sections: Scan or Fax, Copy, Productivity Tools, and Preview. In this section: You can: Scan or Fax Select the program where you want to send the scanned image.
  • Page 35: Printing Preferences Tabs

    Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: With your document open, click File Print. The Print dialog box opens.
  • Page 36: Using Dell Picture Studio

    Remove Japanese Postcard Residue Using Dell Picture Studio In Dell Picture Studio, you can explore digital photography and learn how to organize, create, or print photos. There are three components to the Dell Picture Studio: Paint Shop Photo Album 5...
  • Page 37: Dell Ink Management System

    Click Start Programs or All Programs Dell Picture Studio 3 Paint Shop Pro Studio Jasc Paint Shop Pro Studio. Dell.Shutterfly.com - Online Print Service Click Start Programs or All Programs Dell Picture Studio 3 Dell.Shutterfly.com - Online Print Service. NOTE: Depending on your operating system, some or all of these programs may not be available to you.
  • Page 38: Removing And Reinstalling The Software

    Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer Uninstall Dell Photo AIO Printer 924. Follow the instructions on the screen. Restart your computer. Insert the Drivers and Utilities CD, and then follow the instructions on the screen.
  • Page 39: Ink Cartridge Maintenance

    To order by phone, see "Ordering Supplies" in your Owner's Manual. Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 40 Remove the old ink cartridges. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
  • Page 41 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier. Snap each lid closed.
  • Page 42: Aligning Ink Cartridges

    Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed. Aligning Ink Cartridges Your printer automatically prompts you to align the ink cartridges when they are installed or replaced. To verify your ink cartridges are aligned, you can print an alignment page.
  • Page 43: Cleaning The Ink Cartridge Nozzles

    Faxes. In Windows 2000, click Start Settings Printers. Right-click the Dell Photo AIO Printer 924 icon. Click Printing Preferences. The Printing Preferences dialog box opens. Click the Maintenance tab. Click Align Print Cartridges. Click Print. The ink cartridges align when the page prints.
  • Page 44 If the print quality has not improved, click Print Again. Print your document again to verify the improved print quality. If you are still not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document again.
  • Page 45: Troubleshooting

    Programs or All Programs Dell Printers Dell Photo AIO Printer 924. If Dell Photo AIO Printer 924 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see Removing and Reinstalling Software.
  • Page 46: Printer Problems

    Right-click Dell Photo AIO Printer 924, and select Set as Default. Correct communication problems between the Dell All-in-One Center and the computer. Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.
  • Page 47: Paper Problems

    Make sure you turned on both your printer and your computer, and the USB cable is properly connected. Ensure the computer is connected to an active analog phone line. Using the fax function requires a phone connection to the fax/modem in your computer. When using an external modem, make sure it is turned on, and it is correctly connected to your computer.
  • Page 48 51. levels of 25 percent, 15 percent, and 5 percent remaining. A print cartridge's available ink Order a new ink cartridge from Dell at Reserve Tank dot count is zero. www.dell.com/supplies, and replace the old ink cartridge.
  • Page 49: Improving Print Quality

    Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos.
  • Page 50: Printer Specifications

    Printer Specifications Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support System Specifications and Requirements Cables Overview Memory 16MB SDRAM* Connectivity USB 2.0 (full speed) Duty cycle (maximum) 3,000 pages/month Printer life 18,000 pages * The printer memory is not upgradeable.
  • Page 51: Black And White

    You cannot fax with a DSL (digital subscribe line), ISDN (integrated signature digital network), or cable modem. Print and Scan Mode Capabilities Your Dell Photo AIO Printer 924 can scan from 50 to 19,200 dpi. Although your printer has this capability, Dell recommends using the preset resolutions. Black and White...
  • Page 52: Operating System Support

    Windows XP AMD Athlon 64, AMD Opteron, Intel Xeon with Intel EM64T Professional x64 Edition support, or Intel Pentium 4 with Intel EM64T support Cables Your Dell Photo AIO Printer 924 uses a Universal Serial Bus (USB) cable (sold separately).
  • Page 53: Regulatory Notices

    Plug the device into a different outlet so that the device and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell™ devices are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: Class A is typically for business or industrial environments.
  • Page 54: Fcc Notices (u.s. Only)

    EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp? category_id=4117.
  • Page 55: Fcc Identification Information

    The following information is provided on the device or devices covered in this document in compliance with FCC regulations: Model number: 924 Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other...
  • Page 56: Ce Notice (european Union)

    Marking by the symbol indicates compliance of this Dell device to the EMC Directive 89/336/CEE and the Low Voltage Directive 73/23/CEE of the European Union. Such marking is indicative that this Dell device meets the following technical standards: EN 55022 - "Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement."...
  • Page 57: Vcci Notice (japan Only)

    EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) Most Dell devices are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.
  • Page 58: Class B Ite

    VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking, your device is a Class A product: Class B ITE This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment.
  • Page 59: Polish Center For Testing And Certification Notice

    interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness- purpose device. MIC Class A Regulatory Label If the regulatory label includes the following marking, your device is a Class A product: Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas.
  • Page 60: Bsmi Notice (taiwan Only)

    A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standard PN-EN 55022. BSMI Notice (Taiwan Only) If you find a mark on the regulatory label on the bottom, side, or back panel of your device, the following section is applicable:...
  • Page 61: Nom Information (mexico Only)

    NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):...
  • Page 62: Energy Star Compliance

    0.83 A ENERGY STAR® Compliance Any Dell product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR® requirements as configured when shipped by Dell. You can also help reduce electricity usage and its side effects by turning off your product when it is not in use for extended periods of time, particularly at night and on weekends.
  • Page 63: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 64: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.
  • Page 65: Licensing Notice

    The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third- party-copyrighted software in this printer.

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