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Table of Contents
Dell™ All-In-One Printer 946 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order ink or supplies from Dell:
1.
Double-click the icon on your desktop.
2.
Visit Dell's website: www.dell.com/supplies.
3.
Order Dell printer supplies by phone. Refer to the Owner's Manual for the correct phone number for
your country.
For the best service, make sure you have the Dell printer Service Tag available. See
Code and Service Tag
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell
Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 946
June 2006
SRV KJ941
number.
Rev. A00
Finding
Information.
Express Service

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Table of Contents

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   Summary of Contents for Dell 946

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2: Finding Information

    Drivers and Utilities CD My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation.
  • Page 3 Code. Latest drivers for my Dell Support Website printer Answers to technical The Dell Support website provides several online tools, including: service and support questions Solutions - Troubleshooting hints and tips, articles from technicians, Documentation for my and online courses...
  • Page 4: About Your Printer

    About Your Printer Understanding the Printer Parts Setting Up Your Printer Understanding the Operator Panel You can use your printer to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents quickly.
  • Page 5 Description: Supplies Reorder To order ink cartridges or paper, visit www.dell.com/supplies. Label Express Service Identify your printer when you use support.dell.com or contact Code technical support. Enter the Express Service Code to direct your call when contacting technical support. NOTE:...
  • Page 6 Number: Part: Description: USB connector Connects your printer to a computer using a USB cable (sold separately). Rear access door Open to remove paper jams. Power supply Supplies power to the printer. NOTE: The power supply is removable. When the power supply is removed from the printer, but remains plugged into a wall outlet, an LED is illuminated to notify you that power is present.
  • Page 7: Setting Up Your Printer

    Setting Up Your Printer ® ® NOTE: Your printer supports Microsoft Windows 2000, Windows XP, and Windows XP Professional X64 Edition. To set up your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems during setup, see Troubleshooting.
  • Page 8 Number Part: Purpose: Power To turn your printer on or off. Error message To alert you of errors such as paper out or a paper jam. light Back To move back a menu level while navigating through the available menus on the display. Left arrow Decrease a number on the display.
  • Page 9 Start Start a scan, copy, or fax job. NOTE: If you initiate a copy without specifying color or black and white, color is used by default. LCD (Liquid To show options available to you. Crystal Display)
  • Page 10: Operator Panel Menus

    Operator Panel Menus Copy Mode Scan Mode Fax Mode Setup Mode Maintenance Mode PictBridge Mode There are five modes available from the main menu on your printer: Copy, Scan, Fax, Setup, and Maintenance. A sixth mode, PictBridge mode, is also available on the printer. This mode is only available when you plug a PictBridge-enabled camera into your printer.
  • Page 11 From the main menu, use the left and right Arrow buttons to scroll to Copy. Press the Select button Press the right Arrow button until the heading you want appears on the display, and then press the Select button Use the left and right Arrow buttons to scroll through the available menu items.
  • Page 12 Auto Detect* Plain Coated Photo Transparency Zoom Specify how much you want the copy to magnify the original document 100%* 150% 200% Custom% Fit to page 2x2 Poster 3x3 Poster 4x4 Poster 2.25x3.25" 3x5" 3.5x5" 4x6" 5x7" 8x10" 8.5x11" 8.5x14" Hagaki 60x80 mm 9x13 cm...
  • Page 13: Scan Mode

    Original Specify the size of the original document you are copying. Size Automatic* 8.5x11" 2.25x3.25" 3x5" 3.5x5" 4x6" 5x7" 8x10" Hagaki 60x80mm 9x13 cm 10x15 cm 13x18 cm 20x25 cm Original Specify the type of the original document you are copying. Type Text/Graphics* Text only...
  • Page 14 press the Select button Press the right Arrow button until the heading you want appears on the display, and then press the Select button Use the left and right Arrow buttons to scroll through the available menu items. When the setting you want appears on the display, press the Select button to save the setting.
  • Page 15: Fax Mode

    Fax Mode Mode Main menu Mode Main Menu Mode Submenu Mode Submenu Copy Scan Phone Book View Remove Modify Print On Hook Dial Delay Fax Auto Answer Quality Dark Fax Setup Reports Activity Report Confirmation Print Reports Ringing and Answering Ringer Volume Answer Fax When Ring Pattern...
  • Page 16 Contact your Internet Service Provider for more details. If you are using the Dell Printer Fax Tools to send a fax from within an application, the printer must be connected to a computer with a USB cable.
  • Page 17: Fax Setup Menu

    From this You can: menu: Phone Book Specify the action for which you want to perform in your Phone Book. View Remove Modify Print For more information about your Phone Book, see Speed Dial. On Hook Dial Press the Select button if you want the printer to go off hook.
  • Page 18 The option you select from the Fax Setup heading controls the settings shown on the display. Use the left and right Arrow buttons to scroll through the available menus items. When the setting you want appears on the display, press the Select button to save the setting.
  • Page 19: Additional Fax Options

    number used on the fax footer. Your Fax Name - use the keypad to enter your fax name. This is the name used on the fax footer. Dial Method Redial Time Redial Attempts Dial Prefix Dial Volume Scan Max Send Speed Error Correction Auto Fax Convert For more information on any of the options listed under the Dialing and Sending...
  • Page 20 Activity Specify when you want a fax activity report to be printed. Report On Request* After 40 Faxes Confirmation Specify how often you want to print a fax confirmation. On Error* Print for All Print Reports Specify which report or log you want to print. Activity Report Send Log Receive Log...
  • Page 21 Paper Size Specify the size of paper in the paper input tray. 8.5x11"* 8.5x14" NOTE: The default paper size is based on country selection. Paper Type Specify the type of paper in the paper input tray. Auto Detect* Plain Coated Photo Transparency Fit Fax to...
  • Page 22: Setup Mode

    None* Create If a prefix is set: Current prefix is displayed None Dial Volume Specify the volume dial volume. Low* High Scan Specify if you want the original document to be scanned into memory before or after dialing the fax number. Before Dial* After Dial Max Send...
  • Page 23: Setup Mode Main Menu

    Main menu Mode Main Mode Submenu Menu Copy Scan Setup Device Setup Language Country Date/Time Host Fax Settings Button Beep Power Save Clear Timeout Settings Defaults Copy/Fax paper size Copy paper type Set Defaults Maintenance From the main menu, use the left and right Arrow buttons to scroll to Setup.
  • Page 24: Additional Setup Options

    From this You can: menu: Device Setup Select the operator panel setting you want to reconfigure. Language Country Date/Time Host Fax Settings Button Beep Power Save Clear Timeout Settings For more information about any of the Device Setup options, see Additional Setup Options.
  • Page 25 Host Fax Settings Specify if you want to allow the printer fax settings to be reconfigured from the Printer Setup Utility software. Allow* Block Button Beep Specify if you want to hear a beep when you press buttons on the operator panel or not.
  • Page 26: Maintenance Mode Menu

    Maintenance Mode Main menu Mode Main Menu Copy Scan Setup Maintenance Ink Levels Clean Cartridges Align Cartridges Print Test Page From the main menu, use the left and right Arrow buttons to scroll to Maintenance. Press the Select button Press the right Arrow button until the heading you want appears on the display, and then press the Select button Use the left and right Arrow buttons...
  • Page 27: Pictbridge Mode

    PictBridge Mode When you plug your PictBridge-enabled camera into your printer, the printer automatically switches to PictBridge mode. Mode Mode Main Menu Pictbridge Paper Size Photo Size Layout Quality Paper Type When your printer changes to PictBridge mode, press the right Arrow button until the heading you want appears on the display, and then press the Select button Use the left and right Arrow buttons...
  • Page 28 5x7" 8x10" 8.5x11" Hagaki 60x80 mm 9x13 cm 10x15 cm 13x18 cm 20x25 cm Using Layout - this is only displayed if there is a photo size and layout conflict. Press the Select button to resolve the conflict. Layout Specify the layout of the photos on the printed page. Automatic* Borderless 1 per page...
  • Page 29: Understanding Paper And Specialty Media Guidelines

    Understanding Paper and Specialty Media Guidelines Loading Paper Understanding the Automatic Paper Type Sensor Loading Original Documents Loading Paper Fan the paper. Lift the paper exit tray, and extend the paper support. Insert paper into the paper input tray.
  • Page 30 NOTE: Do not force the paper into the printer. Squeeze and slide the paper guides to rest against the edges of the paper. Lower the paper exit tray. Extend the paper exit tray stop to catch paper as it exits the printer. NOTE: The paper exit tray can hold up to 50 sheets of paper.
  • Page 31 Print Media Guidelines for the Paper Input Tray Load up to: Make sure: 100 sheets of plain paper The paper guides rest against the edges of the paper. You load letterhead paper with the print side facing down and the top of the letterhead going into the printer first. You select Automatic, Draft, Normal, or Photo print quality.
  • Page 32: Understanding The Automatic Paper Type Sensor

    size if the exact envelope size is not listed, and set the left and right margins so your envelope text is correctly positioned. 35 greeting cards, index cards, The print side of the cards faces down. postcards, or photo cards The cards are centered on the paper exit tray.
  • Page 33 Photo/glossy If you load one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings. Quality/Speed settings Paper type Black and Color Cartridges Installed Photo and Color Cartridges Installed Plain Normal Photo Transparency Normal Photo Glossy/photo Photo Photo...
  • Page 34: Loading Original Documents

    Printers and Faxes. In Windows 2000, click Start Settings Printers. Right-click the Dell AIO Printer 946 icon. Click Printing Preferences. The Printing Preferences dialog box opens. On the Print Setup tab, select the paper type. Click OK. Loading Original Documents...
  • Page 35 Load up to: Make sure: 50 sheets of letter size paper The document is loaded text side up. The paper guides rest against the edges of the paper. 50 sheets of A4 size paper The document is loaded text side up. The paper guides rest against the edges of the paper.
  • Page 36 Place the original document face down on the scanner glass. NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the printer. For portrait orientation: For landscape orientation: Close the top cover.
  • Page 37: Printing A Document

    Click OK or Print (depending on the program or operating system). Printing Photos NOTE: Dell recommends you use a color cartridge and a photo cartridge for printing photos. Turn on your computer and printer, and make sure they are connected. Load the paper. For more information, see Loading Paper.
  • Page 38: Printing Envelopes

    The Print dialog box opens. Click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box opens. On the Print Setup tab, select Photo, then select the dpi settings for the photo from the drop-down menu.
  • Page 39: Printing Photos From A Pictbridge-enabled Camera

    With your document open, click File Print. The Print dialog box opens. Click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box opens. On the Print Setup tab, select Landscape orientation. NOTE: For Japanese customers: If you are mailing within Japan, the envelope can be printed in portrait orientation with the stamp in the lower right corner or in landscape orientation with the stamp in the lower left corner.
  • Page 40 Refer to the instructions included with your camera to begin printing photos. NOTE: For many digital cameras, there are two USB mode selections: computer and printer (or PTP). For PictBridge printing, the printer (or PTP) USB selection should be used. For more information, refer to the documentation included with your camera.
  • Page 41: Copying Documents

    Loading Original Documents. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Dell All-In-One Center. The Dell All-In-One Center opens. Select the number of copies (1–99), and then specify the color setting from the Copy drop-down menu.
  • Page 42: Copying Photos

    Documents. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Dell All-In-One Center. The Dell All-In-One Center opens. Click Preview Now. Adjust the dotted lines to fit around the portion of the image you want to print.
  • Page 43: Collating Copies

    When you finish customizing your settings, click Copy Now. Collating Copies Using the Operator Panel Turn on the printer. Load the paper. For more information, see Loading Paper. Load your original document. For more information, see Loading Original Documents. From the main menu, use the left and right Arrow buttons to scroll to Copy, and then press the Select button Press the right Arrow button...
  • Page 44: Changing Copy Settings

    Loading Original Documents. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Dell All-In-One Center. The Dell All-In-One Center opens. Select the number of copies (1-99), and then specify the color setting from the Copy drop-down menu.
  • Page 45 Click the Advanced button to change options such as quality. To make any changes, click the following tabs. Click this tab: Print Select the paper size and type. Select borderless printing options. Select the print quality. Scan Select the color depth and scan resolution. Auto-crop the scanned image.
  • Page 46 If your printer is connected to a network: NOTE: This printer can only be attached to a network using a Dell Network Adapter (sold separately). Use the left and right Arrow buttons to scroll through the available computers to which...
  • Page 47 If the computer has a PIN number associated with it, use the keypad to enter the four-digit PIN. NOTE: This can be found in the upper-right corner of the Dell All-In-One Center main page. For more information, see Using the Dell All-In-One Center.
  • Page 48 If the computer has a PIN number associated with it, use the keypad to enter the four-digit PIN. NOTE: This can be found in the upper-right corner of the Dell All-In-One Center main page. For more information, see Using the Dell All-In-One Center.
  • Page 49 Select Dell All-In-One Center. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens.
  • Page 50: Editing Scanned Text Using Optical Character Recognition (ocr)

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your...
  • Page 51: Editing Scanned Images

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 52: Saving An Image On Your Computer

    The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer.
  • Page 53: Enlarging Or Reducing Images Or Documents

    NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens on your computer. From the Productivity Tools section, click E-mail an image or document.
  • Page 54 Faxing Setting Up the Printer With Equipment Faxing Using the Printer Operator Panel Sending a Fax From the Computer Changing the Fax Setup Speed Dial Manually Dialing a Fax While Listening to a Telephone Line (On Hook Dial) Send a Delayed Fax Blocking Faxes You do not need to connect your printer to a computer in order to fax.
  • Page 55: Setting Up The Printer With Equipment

    Setting Up the Printer With Equipment Connecting directly to a telephone wall jack Connect one end of the phone cord to the FAX connector ( - left side connector). Connect the other end of the phone cord to an active telephone wall jack. Connecting to a telephone Connect a phone cord from the FAX connector ( - left side connector) on the printer to the...
  • Page 56: Connecting To An Answering Machine

    NOTE: If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France, and Switzerland), you must remove the blue plug from the PHONE jack connector ( - right side connector), and insert the supplied yellow terminator for your fax to work correctly.
  • Page 57: What If I Have A Digital Subscriber Line (dsl)

    Connect a phone cord from the FAX connector ( - left side connector) on the printer to the telephone wall jack. Remove the protective plug from the PHONE jack connector ( - right side connector). Connect a phone cord from the computer modem to the PHONE jack connector ( - right side connector).
  • Page 58: Faxing Using The Printer Operator Panel

    NOTE: Do not install any splitters between the DSL filter and the printer. Contact your DSL service provider if you need more help. Faxing Using the Printer Operator Panel Sending a Fax Make sure your printer is on and connected to an active telephone line. Load your original document.
  • Page 59: Receiving A Fax Automatically

    Select button Use the keypad to enter the fax number. If you want to enter another fax number, press the Select button Use the keypad to enter the fax number. Repeat this process until you have entered all numbers to which the fax needs to be sent. NOTE: You can also use the Phonebook or Redial History options to select phone numbers.
  • Page 60: Receiving A Fax Manually

    NOTE: If you have your printer connected to an answering machine and Auto Answer is turned on, the answering machine answers the call. If a fax tone is detected, the answering machine is disconnected and the printer receives the fax. If a fax tone is not detected, the answering machine completes the call.
  • Page 61: Sending A Fax From The Computer

    Press the Start button , or enter DELL# (3355#) on the keypad. Sending a Fax From the Computer Send faxes from computer files through the printer modem or the computer modem. Any file that can be printed can be faxed.
  • Page 62: Receiving A Fax

    Use Fax Console or Fax Service Management to print and receive files as faxes, or Use the Dell All-In-One Center to first scan a document to a file, and then use Fax Console or Fax Service Management to print the file to fax.
  • Page 63: Windows 2000

    Installing Fax Console in Windows XP Click Start Settings Control Panel. Double-click Add or Remove Programs. The Add or Remove Programs dialog box opens. Click Add/Remove Windows Components. In the Components list, click to select the Fax Services box. Click Next. NOTE: You may be prompted to insert the Windows installation CD to finish installing this component.
  • Page 64 Confirm the configuration settings in the Configuration Summary list, and then click Finish. You are now ready to send or receive faxes. Sending a Hardcopy Fax Using the Dell All-In-One Center Make sure your computer modem is connected to an active telephone line. If you have DSL broadband service on the same phone line that you are using to fax, you must also have a DSL filter installed.
  • Page 65: Receiving A Fax Using Fax Console Or Fax Service Management

    In the printer list, select Fax. Click OK or Print, and then follow the instructions on the screen. Sending an Electronic Copy Fax Using Fax Console or Fax Service Management With the file open, click File Print. The Print dialog box opens. In the printer list, select Fax.
  • Page 66: Viewing The Status Of A Fax Using Fax Console Or Fax Service Management

    Using the Printer Setup Utility You can access the Printer Setup Utility if you want to configure the printer's fax settings from your computer. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Printer Setup Utility.
  • Page 67: Speed Dial

    NOTE: In order for settings specified from the Printer Setup Utility to take effect on your printer, ensure Allow is selected from Host Fax Settings submenu in Setup mode on your operator panel. For more information, see Setup Mode. Printer Setup Utility Tabs On this tab: You can: Send...
  • Page 68 A quick dial number is automatically assigned by the printer. If you want to change the quick dial number, use the left and right Arrow buttons or the keypad to scroll to the quick dial number for which you want to specify a contact. NOTE: Number 01 through 89 are available for individual speed dial contacts.
  • Page 69 To delete a character, press the left Arrow button Press the Select button The group contact is saved. Creating a Speed or Group Dial List From the Computer Click Start Programs or All Programs Dell Printers Dell AIO Printer 946.
  • Page 70: Manually Dialing A Fax While Listening To A Telephone Line (on Hook Dial)

    Select Printer Setup Utility. The Printer Setup Utility opens. Click the Speed Dial tab. Follow the instructions on the Speed Dial tab to add a new number to your speed dial list. Using a Speed or Group Dial List From the main menu, use the left and right Arrow buttons to scroll to Fax, and then press the Select button Use the keypad to enter the one- or two-digit speed dial number.
  • Page 71 Make sure your printer is on and connected to an active telephone line. Load your original document. From the main menu, use the left and right Arrow buttons to scroll to Fax, and then press the Select button Press the right Arrow button until Delay Sending Fax appears on the display, and then press the Select button Press the right Arrow button...
  • Page 72: Blocking Faxes

    Blocking Faxes You can specify up to 50 numbers from which you want to block faxes. If the printer detects an incoming fax from one of these numbers, the call is disconnected and Blocked Number Call Stopped appears on the display.
  • Page 73: Turning Fax Blocking On

    Using the keypad, enter the fax number from which you want to block faxes, and then press the Select button Using the keypad, enter the name of the blocked fax contact. Press the Select button If you do not want to add another number: Press the right Arrow button until No appears on the display, and then press the Select button .
  • Page 74 The fax blocking feature is turned on. If the printer detects a fax from a machine without Caller ID, the transmission is disconnected.
  • Page 75: Understanding The Software

    Removing and Reinstalling Software The printer software includes: Dell All-In-One Center - Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. Printing Preferences - Allows you to adjust printer settings.
  • Page 76 Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Dell All-In-One Center. The Dell All-In-One Center includes four main sections: Scan and Fax, Copy, Productivity Tools, and Preview. In this section: You can: Preview Now Select a portion of the preview image to scan.
  • Page 77: Using Printing Preferences

    Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: With your document open, click File Print.
  • Page 78: Using Dell Picture Studio

    Print a Test Page Network Support Using Dell Picture Studio In Dell Picture Studio, you can explore digital photography and learn how to organize, create, or print photos. There are two components to the Dell Picture Studio: Paint Shop Photo Album 5...
  • Page 79: Dell Ink Management System

    Paint Shop Pro Studio Click Start Programs or All Programs Dell Picture Studio 3 Paint Shop Pro Studio Jasc Paint Shop Pro Studio. Dell Ink Management System Each time you print a job, a printing progress screen appears, which shows the progress of the print job as well as the amount of ink remaining and the approximate number of pages remaining in the cartridge.
  • Page 80: Removing And Reinstalling Software

    If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. Click Start Programs or All Programs Dell Printers Dell AIO Printer 946. Select Uninstall Dell AIO Printer 946.
  • Page 81: Ink Cartridge Maintenance

    To order by phone, see "Ordering Ink Cartridges and Supplies" in your Owner's Manual. Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 82 Remove the old ink cartridges. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
  • Page 83 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier. Snap each lid closed.
  • Page 84: Aligning Ink Cartridges

    Close the printer unit. An alignment page automatically prints. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. After you close the printer unit, the alignment page prints. If you want to verify your ink cartridges are aligned, you can print an alignment page.
  • Page 85: Cleaning The Ink Cartridge Nozzles

    Printers and Other Hardware Printers and Faxes. In Windows 2000, click Start Settings Printers. Right-click the Dell AIO Printer 946 icon. Click Printing Preferences. The Printing Preferences dialog box opens. Click the Maintenance tab. Click Align Print Cartridges. Click Print.
  • Page 86 Printers and Faxes. In Windows 2000, click Start Settings Printers. Right-click the Dell™ All-In-One Printer 946 icon. Click Printing Preferences. The Printing Preferences dialog box opens. Click the Maintenance tab. Click Clean Print Cartridges. The cleaning page prints. You may discard the cleaning page when printing is complete.
  • Page 87: Troubleshooting

    Determine if the printer software is installed. Click Start Programs or All Programs Dell Printers. If Dell AIO Printer 946 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see Removing and Reinstalling...
  • Page 88: Printer Problems

    In Windows 2000, click Start Settings Printers. Right-click Dell AIO Printer 946, and select Set as Default. Printer won't print and print jobs are stuck in the print queue Check for multiple instances of the printer installed on your computer.
  • Page 89: General Problems

    Make sure you loaded the paper correctly. For more information, see Loading Paper. Ensure the printer is not connected to a PictBridge-enabled camera. For more information, see Printing Photos From a PictBridge-Enabled Camera. General Problems Fax Problems Make sure an active telephone line is connected to the fax connector ( -left side connector) on the back of your printer.
  • Page 90 Use a smaller amount of paper when printing multiple pages. For more information, see Loading Paper. Make sure the paper is not wrinkled, torn or damaged. Check for a paper jam. Near the ADF Lift the ADF cover located to the left of the ADF input tray. Firmly grasp the paper, and gently pull it from the printer.
  • Page 91 Firmly grasp the paper, and gently pull it from the printer. Lower the paper exit tray. Press the Select button Resend your print job to print any missing pages. Near the paper exit tray Raise the paper unit. Firmly grasp the paper, and gently pull it from the printer. Close the printer unit.
  • Page 92: Network Problems

    The paper guides rest against the edges of the paper. You select the correct paper type and size. Network Problems If you are using a wireless network printer adapter, ensure you have the latest firmware updates. For the latest updates and information, visit support.dell.com. Error Messages...
  • Page 93: Improving Print Quality

    If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge.
  • Page 94 On the Print Setup tab, select a higher quality setting. Print your document again. If the print quality does not improve, try aligning or cleaning the ink cartridges. For more information on aligning, see Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles. For additional solutions, go to support.dell.com.
  • Page 95: Printer Specifications

    Printer Specifications Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support Memory Specifications and Requirements Print Media Guidelines for the Paper Input Tray Cables Overview Memory 32 MB SDRAM 4 MB FLASH 2 MB Fax Connectivity USB 2.0 high-speed...
  • Page 96 Print and Scan Mode Capabilities Your printer can scan from 72 to 19,200 dpi. Although your printer has this capability, Dell recommends using the preset resolutions. Print and scan resolution...
  • Page 97: Operating System Support

    Operating System Support The printer supports: Windows XP Professional x64 Windows XP Windows 2000 For Vista compatible drivers, consult www.support.dell.com. Memory Specifications and Requirements Your operating system must meet the minimum system requirements. Operating system Processor speed (Mhz) Hard (MB)
  • Page 98 B5 Envelopes: 176x250 mm C5 Envelopes: 162x229 mm C6 Envelopes: 114x162 mm DL Envelopes: 110x220 mm Chokei 3 Envelopes: 120x235 mm Chokei 4 Envelopes: 90x205 mm Chokei 40 Envelopes: 90x225 mm Kakugata 3 Envelopes: 216x277 mm Kakugata 4 Envelopes: 197x267 mm Kakugata 5 Envelopes: 190x240 mm Kakugata 6 Envelopes: 162x229 mm Greeting cards, index cards,...
  • Page 99: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 100: Warranty And Return Policy

    (for Asian/Pacific countries only) Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your...
  • Page 101: Licensing Notice

    The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third- party-copyrighted software in this printer.

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  • Allen Anthony Jul 10, 2017 09:59:
    Hello my name is Alan Anthony and this manual has helped me in many ways to operate my deal 946 printer and I am enjoying the mango and I would like to know if I can download it on my Kindle and be able to read it from time to time I thank you for this informatio​n quite helpful very much. Allen
  • Allen Anthony May 15, 2016 11:43:
    I think this manual that I found on my printer is the best that I have ever seen and I'm hoping that I can keep it and find it on my tablet and I sure do appreciate the opportunit​y of using the Internet to find things and everything that I wanted to find on the Internet I found and I'm thankful for the Internet and I'm thankful for the owners manual that I found on the Internet and it fits my printer to a T and like I said I want to thank you very much. Allen Anthony