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Dell 928 User Manual

Photo all-in-one printer.
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About Your Printer
Printing
Copying
Scanning
Understanding Your Software
Printer Maintenance
Troubleshooting
Appendix
Click the links to the left for information on the features and operation of your printer. For information
on other documentation included with your printer, see
Finding
Information.
To order ink or supplies from Dell:
1. Double-click the icon on your desktop.

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   Summary of Contents for Dell 928

  • Page 1 Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding Information. To order ink or supplies from Dell: 1. Double-click the icon on your desktop.
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 3: Finding Information

    My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation.
  • Page 4 questions Customer Care — Contact information, order status, warranty, and repair information Documentation Downloads — Drivers for my printer Reference — Printer documentation and product specifications How to use Windows 2000/XP/Vista Help and Support Center Windows 1. Click Start® Help and Support. 2000/XP/Vista 2.
  • Page 5: About Your Printer

    For regular printing, use Dell black and colour ink cartridges. If you require an even higher print quality, replace the black ink cartridge with a photo cartridge (sold separately).
  • Page 6: Setting Up Your Printer

    Number Part Description Paper feeder Part that supports the loaded paper. Paper guide Guide that helps the paper feed into the printer properly. Top cover Upper cover of printer that holds your document or photograph in place while you scan it. Tray that holds the paper output by the printer.
  • Page 7: Resetting The Language

    3. Use the Arrow buttons to display your language and select it by pressing Select 4. You can now: Save your settings and return to the Main menu by pressing the button. Exit without saving your settings by pressing the Cancel button .
  • Page 8: Operator Panel Menus

    Menu button Restores default settings if pressed for 10 seconds from Main menu. Back button Return to the previous menu or screen, saving your changes. Navigate menus and menu items. Increase or decrease the number of copies. Arrow buttons Change the selected mode. Navigate photos on a photo card or digital camera.
  • Page 9: Copy Mode

    - Photo - Print Files - Scan - Setup - Maintenance To set values for an option in any of these submenus, highlight the option, then press the Arrow buttons to scroll through the values available for it. Press Select when the value you want to set is displayed.
  • Page 10: Photo Mode

    Hagaki Paper Size 10x15 13x18 Plain Coated Paper Type Photo Transparency 1-up 2-up N-up 4-up (vertical positioning) Auto: to perform a copy with the same characteristics as the original without modifying dimensions or position. 1 x page Layout 4 x page 9 x page 16 x page Mixed (Default factory setting)
  • Page 11: Scan Mode

    To view the memory card photos on the display, starting with the first. You can use the Arrow buttons Browse to move backwards and forwards through the photos. Press the Select button to print all the photos on the memory card. For more details see "Printing Print All Photos from a Memory Card or USB...
  • Page 12: Applications Supported

    - Corel Draw - Microsoft Picture It! - Kodak Imaging - Adobe Photoshop 7.0 - Microsoft Paint - Dell Image Expert (dellix.exe) - Microsoft PowerPoint® - Word Perfect Office X3 (Presentations X3) - Microsoft Word - Word Perfect Office X3 (QuattroPro X3)
  • Page 13 Swedish German Set the inactivity time after which the printer is automatically switched off: 10 mins, 30 mins, 60 mins or now. When the printer is set up for energy saving mode (for any of the operator panel settings: 10 mins, 30 mins, 60 mins or now), you can restore it to normal operating mode by pressing one of the operator panel buttons, or by sending a print, copy or scan operation from the computer.
  • Page 14: Maintenance Mode

    Discovery Mode Set this mode to Enabled if you want other Bluetooth-enabled devices to be able to detect the USB Bluetooth adapter connected to your printer. Set the security level for the printer on the Bluetooth network. Low (default) Security High Specify the passkey.
  • Page 15: Placing An Original On The Scanner Glass

    3. Adjust the paper guide so that it rests against the left edge of the paper. NOTE: Do not force the paper into the paper feeder. The paper should be placed flat on the paper support surface, with the guide pressed against the edge so that the sheets are fed in straight. Photo paper should be loaded short-edge first with the glossy/photo side facing upwards.
  • Page 16 Placing a Thick Document on the Scanner Glass 1. To copy a thick document such as a book, remove the cover by pressing its securing tabs and lift it upwards until it comes free. 2. Place the document or photo you want to scan on the scanner glass with the side to be scanned face downwards. NOTE: Align the upper left corner of the document with the arrow on the printer.
  • Page 18: Printing A Document

    Printing Printing a Document 1. Switch on the computer and printer and ensure that they are connected. 2. Load the paper with the print side face up. For more information, see "Loading Paper". 3. On your computer, open the document to print and click Fileg Print. 4.
  • Page 19: Printing Borderless Photos

    6. Select paper size, orientation and the number of copies. NOTE: Use Dell Premium photo paper for best results. 7. When you have finished customising your print settings, click OK. 8. Click OK or Print (depending on your program or operating system).
  • Page 20: Printing Envelopes

    2. To print photos it is recommended that you use both a colour cartridge and a photo cartridge. For more information, see "Replacing Ink Cartridges". 3. On your computer, open the document to print and click Fileg Print. 4. Click Preferences, Properties, Options or Setup (depending on your program or operating system) to customise the print settings.
  • Page 21: Printing From A Bluetooth-enabled Device

    To print Microsoft documents from the Windows Mobile/Pocket PDA operating system, you must install additional third-party software. NOTICE: Before contacting Dell technical support, ensure that you have followed carefully the procedures in this section. You can also refer to the Dell Internet site for the latest information: support.dell.com.
  • Page 22 4. In Setup mode, use the Arrow buttons to highlight Bluetooth Default Settings and press Select . The Bluetooth sub menu is displayed. 5. To enable Bluetooth connectivity, use the Arrow buttons to highlight Bluetooth then use the Arrow buttons to highlight Enabled and press Select 6.
  • Page 23 5. Perform a search for Bluetooth devices installed on the computer and wait for them to be detected. 6. Select the Dell Photo AIO 928 printer and make a note of the COM port that Windows has assigned to the printer's Bluetooth channel.
  • Page 24: Printing Photos From A Pictbridge-enabled Camera

    5. Perform a search for Bluetooth devices installed and wait for them to be detected. 6. Select the Dell Photo AIO 928 printer and make a note of the COM port that Windows has assigned to the printer's Bluetooth channel.
  • Page 25 - Memory Stick PRO, DUO, Magic Gate - SmartMedia - Secure Digital - MultiMedia Card - xD-Picture Card Memory cards must be inserted with their label upwards. The card reader is provided with two slots to connect this type of device as well as a small LED that flashes to signal when data is being read or transmitted. NOTE: Ensure the LED is off before inserting a memory card.
  • Page 26 the screen. You can press the Start button to activate the slide show. The Photo menu items are: Proof Sheet Slide Show Browse Print All Save Photos Default Settings Creating a Proof Sheet The Proof Sheet allows you to create an index containing all the photos saved on the device connected to the printer (USB memory card or digital camera).
  • Page 27 Slide Show allows you to view in sequence the photos present on a memory card or USB pen in sequence on the printer LCD display. The photos are displayed sequentially and you can set the display speed choosing between: Fast, Moderate and Slow.
  • Page 28 Item Setting Liquid Crystal Display Area in which photos are displayed. (LCD) Navigation arrows for displaying the next or previous photo. Use the Arrow buttons to browse through the photos. Photo counter: total number of photos on card, number of photos selected. Number of copies of the selected photo.
  • Page 29 Enhance Red eyes Settings Option Setting Allows you to modify these characteristics of the selected photo: Brightness: Allows you to set the brightness level from the seven levels available. Use the Arrow buttons to increase or decrease the level. Rotate: Apply an automatic rotation of 0° or 90°. The display shows the result of the operation that will Edit be applied to the photo.
  • Page 30: Viewing Or Printing Photos

    photo you want to define, then press Select . The photo is highlighted by a yellow frame to indicate that it is selected. 3. Press the Menu button to display the Options menu. 4. Now, using the Arrow buttons highlight Settings and press Select 5.
  • Page 31: Printing All Photos

    Printing All Photos In Photo mode on the operator panel, use the Arrow buttons to highlight Print All, then press the Select button The printer prints all the photos present on the memory card or USB memory pen connected. Saving Photos on Your Computer In Photo mode on the operator panel, use the Arrow buttons to highlight Save Photos, then press Select button...
  • Page 32 Copying Copying Documents from the Operator Panel 1. Switch on your printer. 2. Load the paper. For more information, see "Loading Paper". 3. Open the top cover. 4. Place the document to copy face down on the scanner glass. Ensure that the upper left corner of the document is aligned with the arrow on the printer. 5.
  • Page 33 Ensure that the upper left corner of the document is aligned with the arrow on the printer. 5. Close the top cover. 6. Click Startg Programs or All Programsg Dell Printers g All-In-One Centerg All-In-One Center. The All-In-One Center opens. The AIO Center opens.
  • Page 34 - select the number of copies - select the colour setting - select the copy quality - select the paper type and size - indicate the original document size - lighten or darken the document - reduce or enlarge the document. 12.
  • Page 35 7. Press the Start button Specifying Copy Settings from Your Computer The window for defining copy settings has the following aspect: Option Setting Document Define the characteristics of the document to copy. Select Text (only black text or graphics), Mixed (a type combination of black text, colour graphics and photos) or Photo (colour photos only).
  • Page 36: Copying Photos From Your Computer

    Poster Layout/Copy To print a single scanned image on more than one sheet of paper. When you select this option a pull- area down list is displayed, Poster Copies, allowing you to set 2x2, 3x3 or 4x4 which indicates the number of sheets of paper to spread the image over.
  • Page 37: Changing Default Copy Settings

    4. Place the photo to be copied face down on the scanner glass. Ensure that the upper left corner of the photo is aligned with the arrow on the printer. 5. Close the top cover. 6. Click Startg Programs or All Programsg Dell Printers g All-In-One Centerg All-In-One Center. The AIO Center opens. 7. Click the Photocopier icon.
  • Page 38 You can change the default settings for Copy mode from the operator panel. To modify settings, highlight Copy in the Main menu using the Arrow buttons and press the Select button. Next select Default Settings. For information on the options available, see "Using the Operator Panel".
  • Page 39: Setting Scan Options

    Scanning Scan Destination Options In Scan mode you can choose between a number of destinations for your scanned document: - Scan to file - Scan to application - Scan to mail. Each option can be activated by clicking its respective icon: When you select Scan to application, all the applications supported by the All-In-One (AIO) Center are listed in the pane on the right side of the window.
  • Page 40: Compatible Applications

    Modifying Preview Image Use the tools displayed on the right of the image preview window to obtain the type of view you want to scan: flip image along horizontal or vertical axis, rotate clockwise or anti-clockwise, enlarge or reduce. Customising Scan Settings Type: select the type of document to be scanned by clicking on the corresponding button: ·...
  • Page 41: Scanning Documents

    - Corel Draw - Microsoft Picture It! - Kodak Imaging - Adobe Photoshop 7.0 - Microsoft Paint - Dell™ Image Expert (dellix.exe) - Microsoft PowerPoint® - Word Perfect Office X3 (Presentations X3) - Microsoft Word - Word Perfect Office X3 (QuattroPro X3)
  • Page 42: Scanning Photos

    4. Close the top cover. 5. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. NOTE: You can also open the AIO Center from the operator panel on the printer. Select Scan mode from the printer LCD and press the Start button.
  • Page 43: Scanning Multiple Pages Or Images

    4. Close the top cover. 5. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Select Scan to.
  • Page 44 4. Close the top cover. 5. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Select Scan to. 7. Click the Scan to file icon. 8. Click the Proceed button. The Scan dialogue is displayed.
  • Page 45: Saving An Image On Your Computer

    Center. The AIO Center opens. NOTE: You can also open the Dell AIO Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button. The AIO Center opens on the computer screen.
  • Page 46: E-mailing A Scanned Image Or Document

    2. Place the document or photo face down on the scanner glass. Ensure that the upper left corner of the front of the item is aligned with the arrow on the printer. 3. Close the top cover. 4. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One...
  • Page 47: Enlarging Or Reducing Images Or Documents

    Center. The AIO Center opens. 5. Click the Scan to mail icon. 6. Click the Proceed button. The Scan dialogue opens on your computer screen. 7. Select the type of document to scan, its quality, and any other settings required. 8.
  • Page 48 4. Close the top cover. 5. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. 6. Click the Scan to file icon. 7. Select the folder in which to store the image you are about to scan.
  • Page 49: Understanding Your Software

    Understanding Your Software The printer software includes: All-In-One (AIO) Center: a program for performing scan, copy and print operations on new, and previously saved, documents and images. Printer driver: a program allowing you to adjust the printer settings. Status Monitor: a program providing information on printer status and that advises when the ink cartridges are running out.
  • Page 50: How To Set Parameters To Improve Photo Print Quality

    To activate, click the Help button. To access the AIO Center: Click Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center. The AIO Center opens. The AIO Center provides access to all the printer functions that can be activated by clicking on the related icons.
  • Page 51: Using Printing Preferences

    white balance recovering old images (old photos with faded colours can be scanned and then processed by this filter) printing with sepia tonality red eyes correction A preview of the result is displayed in the Image preview frame on the screen. 4.
  • Page 52: Printer Status Monitor

    Link directly to the printer maintenance screen displaying information on maintenance and Ink Level troubleshooting. Purchase new ink cartridges from Dell. Printer Status Monitor The printer Status Monitor is installed with the software and provides information on the current printer status.
  • Page 53 Ink Reserve Tank During a printing operation, the Dell Status monitor displays a window indicating the progress of the print job, the amount of ink left and the approximate number of pages that still can be printed.
  • Page 54 2. Place the document you want to scan face down on the scanner glass. Ensure that the upper left corner of the front of the document is aligned with the arrow on the printer. 3. Close the top cover. 4. Open the AIO Center by clicking Startg Programs or All Programsg Dell Printersg All-In-One Centerg All-In-One Center.
  • Page 55: Before Installing The Software

    The AIO Center opens. 5. When the printer is in Scan mode, click the Scan to application icon. 6. Select the ScanSoft OmniPage SE application to activate optical character recognition. 7. Click the Proceed button. The scan parameters that can be customised are displayed on the computer screen. 8.
  • Page 56 Firmware and Software Updater The Firmware and Software Updater can be run from the AIO Center when an Internet connection is active. 1. Run the AIO Center, and select Settings. The system searches for the versions of the software (AIO Center, Dell Device...
  • Page 57 Dell printers installed on your computer and displays them in a pull-down list. 3. Click on the name Dell Photo AIO 928 and click Next. The system automatically connects to the Dell web site and checks to see if any newer software versions are available for the Printer and Scanner drivers, Printer firmware or Dell All- In-One Center Software Tools.
  • Page 58: Printer Maintenance

    It is recommended that you use only original ink cartridges on your printer. Warranty coverage is not provided for problems caused by accessories, parts or components that are not supplied by Dell ™ . CAUTION: before performing any of the procedures listed in this section, read and follow the safety information in the section entitled "CAUTION: General Safety Instructions"...
  • Page 59: Aligning Ink Cartridges

    NOTE: The illustration above shows a colour ink cartridge. The replacement procedure is the same for black and photo cartridges. 6. Insert the new ink cartridge. CAUTION: Ensure that the black or photo ink cartridge is fixed securely in the left ink cartridge carrier, and the colour ink cartridge fixed securely in the right carrier.
  • Page 60: Printing A Test Page

    need to execute manual alignment if the printed characters are not formed properly or aligned at the left margin, or when vertical or straight lines appear wavy. Printing a Test Page To check print quality you can print a test page either from the operator panel or from the AIO Center. From the operator panel: 1.
  • Page 61 From the operator panel: 1. In the Main menu, press the Arrow buttons to highlight Maintenance. 2. Press the Select button. 3. Press the Arrow buttons to highlight Clean Cartridges. 4. Press the Select button From the AIO Center: 1. Select the Solutions and assistance facility. 2.
  • Page 62: Troubleshooting

    NSURE THAT PRINTER SOFTWARE IS INSTALLED 1 Click on Startg Programs or All Programsg Dell Printersg Dell Photo AIO 928. If the Dell Photo AIO 928 printer is not displayed in the list of programs, the printer software is not installed.
  • Page 63: General Problems

    To avoid creating more than one instance of the Dell printer in the Printers folder, when you disconnect and reconnect the printer to the computer always insert the USB cable into the same USB port that you used originally when connecting the Dell printer;...
  • Page 64 SE ONLY THE TYPE OF PAPER RECOMMENDED FOR THE PRINTER For more information, see chapter "Loading Paper". SE LESS PAPER WHEN PRINTING MANY PAGES For more information, see chapter "Loading Paper". NSURE THAT THE LOADED PAPER IS NOT FOLDED TORN OR DAMAGED NSURE THAT THE PAPER IS ALIGNED WITH THE RIGHT SIDE OF THE PAPER SUPPORT AND THAT THE PAPER GUIDE RESTS AGAINST THE LEFT EDGE OF THE PAPER...
  • Page 65 If the LCD displays Error followed by a 4-digit information, visit our web site Error XXXX number, a more serious error has occurred. support.dell.com or see "Error Messages Listing". No computer The Start button was pressed when the printer was...
  • Page 66: Improving Print Quality

    Improving Print Quality If the print quality of the documents is not satisfactory, there are various ways of improving it. Use an appropriate type of paper. For example, if you are printing photos using a photo cartridge, use Dell Premium photo paper.
  • Page 67 Memory Error. Call Dell. Unable to initialise memory. Call the Dell Support Center. Memory Error. Call Dell. Corrupted ROM. Call the Dell Support Center. Paper feed Error. Call Failure occurred when initialising DC paper Call the Dell Support Center. Dell.
  • Page 68 Load paper and press the Select button 1101 (windows pop-up error Paper Out. to continue. message) Invalid Ink Cartridge - Reload Dell Ink Cartridge. Lift the scanner unit and swap ink 1102 Ink cartridge ID is not valid. (windows pop-up error cartridges. message) Black or colour cartridge not inserted.
  • Page 69 1203 (windows pop-up error cartridge. cartridge. message) Unable to program cartridge ID. Replace cartridge. Unable to program pseudo-random ink Lift the scanner unit and replace the ink 1204 (windows pop up error cartridge ID. cartridge. message) Ink Cartridge Error. Replace ink cartridge.
  • Page 70 (for Asian/Pacific countries only) Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the...

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