HP Rp3000 - Point of Sale System Reference Manual page 95

Service reference guide: hp rp3000 point of sale
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Table C-1
Numeric Codes and Text Messages (continued)
Control panel message
303-Keyboard Controller Error
304-Keyboard or System Unit Error
404-Parallel Port Address Conflict Detected
501-Display Adapter Failure
510-Flash Screen Image Corrupted
512-Chassis Fan not Detected
514-Chassis Fan not Detected
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
1801-Microcode Patch Error
Description
I/O board keyboard controller.
Keyboard failure.
Both external and internal ports are assigned
to parallel port X.
Graphics display controller.
Flash Screen image has errors.
Chassis fan is not connected or may have
malfunctioned.
Chassis fan is not connected or may have
malfunctioned.
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix
an erroneous error message.)
One or more SATA devices are improperly
attached.
Processor is not supported by ROM BIOS.
Recommended action
1.
Reconnect keyboard with computer
turned off.
2.
Replace the system board.
1.
Reconnect the keyboard with computer
turned off.
2.
Ensure that none of the keys are
depressed.
3.
Replace the keyboard.
4.
Replace the system board.
1.
Remove any parallel port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or run
Computer Setup.
1.
Reseat the graphics card (if applicable).
2.
Clear CMOS.
3.
Verify monitor is attached and turned
on.
4.
Replace the graphics card (if possible).
Reflash the system ROM with the latest BIOS
image.
1.
Reseat chassis fan.
2.
Reseat fan cable.
3.
Replace chassis fan.
1.
Reseat chassis fan.
2.
Reseat fan cable.
3.
Replace chassis fan.
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under Storage > DPS Self-test.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3.
Back up contents and replace hard
drive.
For a hard drive, use SATA 0. For an optical
drive, use SATA 1.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
POST Numeric Codes and Text Messages
87

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