Solving Keyboard And Mouse Problems - HP Rp3000 - Point of Sale System Reference Manual

Solving Keyboard and Mouse Problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and the common causes and solutions listed in the following table.
Table D-7
Keyboard commands and typing are not recognized by the computer.
Cause
Keyboard connector is not properly connected.
Program in use has stopped responding to commands.
Keyboard needs repairs.
Wireless device error.
Computer is in standby mode.
Cursor will not move using the
Cause
The Num Lock
108 Appendix D Troubleshooting Without Diagnostics
Solving Keyboard Problems
arrow
key may be on.
Solution
1. On the Windows Desktop, click Start.
2. Click Shut Down. The Shut Down Windows dialog box
is displayed.
3. Select Shut down.
4. After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Shut down your computer using the mouse and then restart
the computer.
See the Worldwide Limited Warranty for terms and conditions.
1. Check the software, if available, for device status.
2. Check/replace device batteries.
3. Reset receiver and keyboard.
Press the power button to resume from standby mode.
CAUTION:
do not hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
keys on the keypad.
Solution
Press the
if you want to use the
disabled (or enabled) in Computer Setup.
When attempting to resume from standby mode,
Num Lock key. The Num Lock light should not be on
arrow keys. The Num Lock key can be