Solving Display Problems - HP Rp3000 - Point of Sale System Reference Manual

Table D-3 Solving Hard Drive Problems (continued)
Computer will not boot from hard drive.
Cause
The SATA controller has been disabled in Computer Setup.
Boot order is not correct.
Hard Drive's "Emulation Type" is set to "None."
Hard drive is damaged.
Computer seems to be locked up.
Cause
Program in use has stopped responding to commands.

Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and the common
causes and solutions listed in the following table.
Table D-4 Solving Display Problems
Blank screen (no video).
Cause
Monitor is not turned on and the monitor light is not on.
Bad monitor.
The cable connections are not correct.
You may have a screen blanking utility installed or energy
saver features are enabled.
System ROM is corrupted; system is running in Boot Block
Emergency Recovery Mode (indicated by eight beeps).
You are using a fixed-sync monitor and it will not sync at the
resolution chosen.
Solution
Run the Computer Setup utility and ensure the SATA controller
is enabled in Storage > Storage Options.
Run the Computer Setup utility and change boot sequence
in Storage > Boot Order.
Run the Computer Setup utility and change the "Emulation
Type" to "Hard Disk" in the device's details under Storage >
Device Configuration.
Observe if the front panel Power LED is blinking RED and if
any beeps are heard. See Appendix A,
Messages on page 84 to determine possible causes for the
blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
Solution
Attempt the normal Windows "Shut Down" procedure. If this
fails, press the power button for four or more seconds to turn
off the power. To restart the computer, press the power button
again.
Solution
Turn on the monitor and check that the monitor light is on.
Try a different monitor.
Check the cable connection from the monitor to the computer
and to the electrical outlet.
Press any key or click the mouse button and, if set, type your
password.
Reflash the system ROM with the latest BIOS image. See the
"Boot Block Emergency Recovery Mode" section of the
Desktop Management Guide for more information.
Be sure that the monitor can accept the same horizontal scan
rate as the resolution chosen.
Solving Display Problems 101
POST Error