Log Tab; Help Tab; Saving And Printing Information In Hp Insight Diagnostics - HP Rp3000 - Point of Sale System Reference Manual

Log Tab

The Log tab contains a Diagnosis Log tab, a Test Log tab, and an Error Log tab.
The Diagnosis Log displays the number of times a logical volume has been diagnosed and the number
of times the logical volume was in a failed state. The failed count indicates the logical volume is in a
failed state, but does not necessarily indicate that a hard disk drive in this volume has been failed by
Diagnosis. Use the Array Configuration Utility (ACU) to view details on the state of the logical volume.
The Test Log displays all tests that have been executed, the number of times of execution, the number
of times failed, and the time it took to complete each test. The Clear Test Log button will clear the
contents of the Test Log.
The Error Log displays the tests for devices that have failed during the diagnostic testing and includes
the following columns of information.
●
The Device section displays the device tested.
●
The Test section displays the type of test run.
●
The Description section describes the error that the diagnostic test found.
●
The Recommended Repair will give a recommended action that should be performed to resolve
the failed hardware.
●
The Failed Count is the number of times the device has failed a test.
●
The Error Code provides a numerical code for the failure. The error codes are defined in the

Help tab.

The Clear Error Log button will clear the contents of the Error Log.
Help Tab
The Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test
Components tab.
The HP Insight Diagnostics tab contains help topics and includes search and index features.
The Error Codes tab provides a description of each numerical error code that may appear in the Error
Log tab located on the Log tab. Each code has a corresponding error Message and a Recommended
Repair action that should help solve the problem. To find an error code description quickly, enter the
code in the box at the top of the tab and click the Find Error Codes button.
The Test Components tab displays low-level information on tests that are run.

Saving and Printing Information in HP Insight Diagnostics

You can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a USB
2.0 flash drive (64MB or higher). You can not save to the hard drive. The system will automatically create
an html file that has the same appearance as the information displayed on the screen.
1. Insert a USB 2.0 flash drive (capacity must be 64MB or higher). USB 1.0 flash drives are not
supported.
2. Click Save in the bottom right corner of the screen.
3. Select Save to the floppy or Save to USB key.
20 Chapter 3 Computer Diagnostic Features