HP Cash Drawer for Point of Sale System User Guide...
The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on setting up and using the HP Cash Drawer for Point of Sale System. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
About This Guide...
Table of contents 1 Product Features HP Cash Drawer ..........................1 Identifying Cash Drawer Components ....................2 2 Operating the Cash Drawer Connecting and Locking the Cash Drawer ................... 3 Removing the Inner Drawer ......................... 4 Replacing the Inner Drawer ........................5 Removing the Case ..........................
Product Features HP Cash Drawer The HP Cash Drawer is designed to work with point of sale system hardware and program applications. The cash drawer features: ● Deep inner drawer compartment to hold coin rolls and packaged currency with divided areas for separating various bill and coin denominations.
Identifying Cash Drawer Components NOTE: The cash drawer's till design will vary by country. Table 1-1 Cash Drawer Components Adjustable media divider that snaps in and out of place for several organizational options. MultiPRO ® interface that adapts to most POS platforms. Four function lock that offers several levels of security: locked closed, locked open, online and manual open.
Operating the Cash Drawer Connecting and Locking the Cash Drawer Place the cash drawer on a flat surface near your POS work center. ® Connect the POS printer interface cable to the MultiPRO interface underneath the cash drawer, then connect the other end of the cable to the printer. NOTE: The printer interface cable provided with the cash drawer is designed to work with HP POS printers.
Table 2-1 Lock Options Select This Lock Option To Do This Locked Closed Prevents the cash drawer from being opened by an electrical signal from the printer. Use this security method when it is necessary to be away from the drawer for only a short period. Online Operation of the cash drawer is driven electronically by the printer.
Replacing the Inner Drawer Align the outer slides (mounted to the inner drawer) with the inner slides mounted to the chassis inside the cash drawer. Lift the inner drawer up until it stops and begin to push the inner drawer into the cash drawer housing.
Maintenance Guidelines To enhance the performance and extend the life of the cash drawer: ● Clean dirt and debris from the slides with a clean, lint free cloth. ● Lubricate the slide assembly and latch assembly periodically with a thin layer of lithium based grease.
Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Table 3-1 Solving Common Problems Problem Possible Cause Solution Lock assembly does not lock. Keys may need to be replaced Order a new cash drawer with keys.
Table 3-1 Solving Common Problems (continued) Problem Possible Cause Solution Cash drawer is sticking or Drawer slides are dirty. To clean the drawer slide, remove all dirt and debris from binding when opening and the slide by wiping the ball races of both slide members closing.
Ordering Cash Drawer Accessories To order HP cash drawer accessories such as interface connectors, cables, regional tills or other mechanical components, contact your regional HP authorized service provider for HP Point of Sale System products. If you are connecting your cash drawer to a POS printer other than HP POS printers, select the appropriate interface cable for your printer model.
Technical Specifications HP Cash Drawer Table 4-1 Technical Specifications Opening and Closing 4,000,000 cycles Dimensions 406 x 424 x 125 mm (16.0 x 16.7 x 4.9 in.) Till Bill and coin configurations vary by country. See table 4-2. Media Storage Dual, adjustable media slot provides configurable, under till storage of transaction media, packaged bills and coin rolls.
Table 4-2 Regional Cash Drawer Tills (continued) Country Currency Bills Coins Order Part Number Norway Krone (NOK) FK182AA#ABN Philippines Peso FK182AA#A2K Singapore Dollar FK182AA#AB4 South Africa Rand FK182AA#ABU Spain Euro FK182AA#ABE Sweden Krona FK182AA#ABS Taiwan Taiwan dollar FK182AA#AB0 Thailand Baht FK182AA#AKL United States Dollar...