Cisco AP776A - Nexus Converged Network Switch 5020 Configuration Manual page 1294

About Smart Call Home
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Table 53-1
Table 53-1
Feature
Low touch registration
Recommendations
Device report
History report
Cisco MDS 9000 Family CLI Configuration Guide
53-4
lists the benefits of Smart Call Home.
Benefits of Smart Call Home Compared to Autonotify
Smart Call Home
The registration process is
considerably streamlined.
Customers no longer need to
know their device serial
number or contract
information. They can
register devices without
manual intervention from
Cisco by sending a message
from those devices. The
procedures are outlined at
www.cisco.com/go/smartcal
l
Smart Call Home provides
recommendations for known
issues including those for
which SRs are raised and for
which SRs are not
appropriate but for which
customers might want to
still take action on.
Device report includes full
inventory and configuration
details. Once available, the
information in these reports
will be mapped to field
notices, PSIRTs, EoX
notices, configuration best
practices and bugs.
The history report is
available to look up any
message and its contents,
including show commands,
message processing,
analysis results,
recommendations and
service request numbers for
all messages sent over the
past three months.
Chapter 53 Configuring Call Home
Autonotify
Requires the customer to request
Cisco to add each specific serial
number to the database.
Autonotify raises SRs for a set of
failure scenarios but no
recommendations are provided for
these.
No.
A basic version is available that does
not include contents of message.
OL-18084-01, Cisco MDS NX-OS Release 4.x